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SpeedTouch™
USB/330
ADSL USB Modem
Installation and User’s Guide
300
SERIES
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SpeedTouch™ USB/330 Installation and User’s Guide PPPoA - PPPoE 3EC 36714 BAAA TCZZA Ed. 02
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Status Released Change Note PeckelbeenS Short Title CD-UG STUSB/330 R2.0 PPP en Copyright © 2002 THOMSON multimedia. All rights reserved. Passing on, and copying of this docu- ment, use and communication of its contents is not permitted without written authorization from THOMSON multimedia. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commit- ment by THOMSON multimedia. THOMSON multimedia assumes
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Contents 1 The SpeedTouch™USB and SpeedTouch™330 Intro- duction3 2 Get Acquainted to the SpeedTouch™......................... 5 2.1. First Steps............................................................................................................. 6 2.2. What You Need ................................................................................................... 7 2.3. SpeedTouch™ Support ....................................................................................... 8 3 SpeedT
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5 Troubleshooting ........................................................... 39 3EC 36714 BAAA TCZZA Ed. 02 2
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1 The SpeedTouch™USB and SpeedTouch™330 Introduction 1 The SpeedTouch™USB and SpeedTouch™330 Introduction Welcome to the SpeedTouch™USB and SpeedTouch™330 ADSL USB modems ! With the Award-winning SpeedTouch™ Asymmetric Digital Subscriber Line (ADSL) modem surfing the Internet will become a whole new experience. With download speeds up to 8 Megabits per second (Mbps), your SpeedTouch™ is the ideal solution for exploring the Internet, high-speed interactive gaming and enjoying online audio and
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1 The SpeedTouch™USB and SpeedTouch™330 Introduction Service Provider For readability, the term Service Provider (SP) will be used to designate all organizations which provide either DSL connectivity, Internet access or Corporate access, for example an Internet Service Provider (ISP). SpeedTouch™ Due to the continuous evolution of ADSL technology, existing products are regularly documentation and upgraded. software updates For more information on the newest technological breakdowns, software
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2 Get Acquainted to the SpeedTouch™ 2 Get Acquainted to the SpeedTouch™ Introduction This chapter will assist you in getting acquainted with the SpeedTouch™ and will guide you through the first steps in preparing the SpeedTouch™ for Internet connectivity. In this chapter This chapter contains the following topics: Topic Page 2.1. First Steps 6 2.2. What You Need 7 2.3. SpeedTouch™ Support 8 3EC 36714 BAAA TCZZA Ed. 02 5
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2 Get Acquainted to the SpeedTouch™ 2.1. First Steps Delivery check Check your SpeedTouch™ package for the following items: • One SpeedTouch™USB or SpeedTouch™330 • 2m DSL cable (RJ11/RJ11, RJ14/RJ14) • The SpeedTouch™ Installation CD-rom. Damaged or missing In the event of damaged or missing items, contact your local product dealer for further items instructions. Other materials Your SpeedTouch™ shipping carton may also include release notes, safety and confor- mity declarations and other mate
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2 Get Acquainted to the SpeedTouch™ 2.2. What You Need ADSL and telephone ADSL service must be enabled on your telephone line. service As both telephone and ADSL service are simultaneously available from the same copper pair, you need a central splitter or distributed filters for decoupling ADSL and telephone signals. Contact your Service Provider for more information. WARNING In all cases contact your ADSL Service Provider about splitter/filter installation ! Public telephone lines carry volt
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2 Get Acquainted to the SpeedTouch™ 2.3. SpeedTouch™ Support Supported Operating This User's Guide describes the installation and use of the SpeedTouch™ under Systems following Operating Systems (OSs): • Microsoft OSs (See chapter “3 SpeedTouch™ for Microsoft Windows” on page 9) • Microsoft Windows 98, 98SE and higher • Microsoft Windows Millennium • Microsoft Windows 2000/XP. • Mac OSs (See chapter “4 SpeedTouch™ for Mac OS” on page 21) • Mac OS8.6 • Mac OS9.x • Mac OS X (Mac OS10.1) Note: Mac
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3 SpeedTouch™ for Microsoft Windows 3 SpeedTouch™ for Microsoft Windows Introduction This chapter describes how to install and use the SpeedTouch™ for Microsoft Windows OSs. In this chapter This chapter contains the following topics: Topic Page 3.1. Installing the SpeedTouch™ 10 3.2. Using the SpeedTouch™ 16 3EC 36714 BAAA TCZZA Ed. 02 9
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3 SpeedTouch™ for Microsoft Windows 3.1. Installing the SpeedTouch™ Introduction This section will assist you in installing the SpeedTouch™ and preparing your PC for your Internet connectivity. Microsoft Windows • One of the following OSs must be readily installed on your PC: • Microsoft Windows 98/98SE or Microsoft Windows ME • Microsoft Windows 2000 or Microsoft Windows XP You may need the Windows installation CD-rom during installation. • For Windows98/98SE/ME: • Pentium processor 166 MHz, o
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3 SpeedTouch™ for Microsoft Windows Previous SpeedTouch™ In case the SpeedTouch™ was already installed on your system, the SpeedTouch Setup installations wizard (application) allows also an upgrade, removal or repair of the existing Speed- Touch™ installation. The SpeedTouch Setup wizard (application) installation Step Action 1 Insert the SpeedTouch™ Installation CD-rom in your PC's CD-rom drive. The SpeedTouch Setup wizard (application) will start automatically. Note: In case the SpeedTouch Se
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3 SpeedTouch™ for Microsoft Windows Step Action 4 The 'Software License Agreement for SpeedTouch™' window pops up: Click Yes to accept the terms of the agreement and to continue the installa- tion. 5 The following window allows you to choose a destination folder for the SpeedTouch™ driver software: In most cases the proposed destination is best suited for the SpeedTouch™ driver software. Click Next to proceed. 3EC 36714 BAAA TCZZA Ed. 02 12
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3 SpeedTouch™ for Microsoft Windows Step Action 6 The 'Select Program Folder' window pops up: Click Next to proceed. 7 The SpeedTouch Setup wizard (application) copies SpeedTouch™ driver soft- ware to your local disk: Note for Windows ME/2000/XP user only: If a 'Digital Signature' window pops up, click Yes to continue. 3EC 36714 BAAA TCZZA Ed. 02 13
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3 SpeedTouch™ for Microsoft Windows Step Action 8 The 'Setup Complete' window pops up to announce that installation is finished: Click Finish to close the SpeedTouch Setup wizard (application). 9 Plug the ADSL cable, provided in your package, into the receptacle of the SpeedTouch™. Plug the other end of the ADSL cable into the wall socket terminating ADSL service. Note: Depending onto which pins of the wall socket the ADSL signals are assigned, it might be necessary to plug in an RJ11 interc
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3 SpeedTouch™ for Microsoft Windows The Plug-and-Play As an alternative to the SpeedTouch Setup wizard (application) installation you can also compliant installation install the SpeedTouch™ using the Plug-and-Play compliant installation. Step Action 1 Connect the SpeedTouch™ to the ADSL wall socket and the PC. Note: ADSL must be available, as well as the appropriate central splitter or distributed filters. 2 Windows will automatically recognize the SpeedTouch™. The Windows 'Found new Hardware'
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3 SpeedTouch™ for Microsoft Windows 3.2. Using the SpeedTouch™ SpeedTouch™ status As soon your SpeedTouch™ is installed, a SpeedTouch™ status icon is shown at your icon desktop's system tray. SpeedTouch™ status The SpeedTouch™ status icon is colored, depending on the state of the SpeedTouch™ icon colors device. If you position your mouse pointer over the SpeedTouch™ status icon, a message pops up: System tray Message Description icon ADSL Modem The SpeedTouch™ is not plugged Modem not plugge
