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User Manual
DKSX440
DKSX880
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User Manual DKSX440 DKSX880 U C US 1F61 L I.T.E. LISTED Copyright ©2003 Raritan Computer, Inc. KSX-0A-E August 2003 255-80-5020 Raritan Computer Inc. Raritan Computer Europe, B.V. Raritan Computer Japan, Inc. Raritan Computer Taiwan, Inc 400 Cottontail Lane Eglantierbaan 16 Kuga Building 7F 5F, 121, Lane 235, Somerset, NJ 08873 2908 LV Capelle aan den IJssel 11-6, Kuramae 4-chome Pao-Chiao Rd., Hsin Tien USA The
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FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in
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TABLE OF CONTENTS i Table of Contents CHAPTER 1: INTRODUCTION ...........................................................................1 DOMINION KSX OVERVIEW........................................................................................................................1 PRODUCT PHOTOS....................................................................................................................................2 PRODUCT FEATURES................................................
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ii TABLE OF CONTENTS REMOTE DESKTOP: POWER CONTROL .....................................................................................................40 Remote Connection........................................................................................................................40 REMOTE DOMINION KSX DEVICE ADMINISTRATION...................................................................................43 Configuration Menus ......................................................
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TABLE OF CONTENTS iii APPENDIX F: TROUBLESHOOTING..................................................................73 PROBLEMS AND SUGGESTED SOLUTIONS .................................................................................................73 EVENT LOG FILE AND ON-SCREEN ERROR CODES....................................................................................77
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Important Information Login • The default Dominion KSX login user name is , with the password . This user has administrative privileges. • Passwords are case sensitive and must be entered in the exact case combination in which they were created. • The default password must be entered entirely in lowercase letters. • To ensure security, change the default password as soon as possible. Default IP Address • Dominion KSX ships with the default IP address of
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CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction Dominion KSX Overview Congratulations on your purchase of Dominion KSX, the complete solution for remote office administration. Dominion KSX is the first hardware based, integrated solution to provide remote KVM access, serial device management and power control in a single unit. With Dominion KSX, administrators may troubleshoot and control remote office server closets as if physically present at the branch office. Unlike remote control
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2 DOMINION KSX USER MANUAL Product Photos Dominion KSX Stacked View Dominion KSX Rear View
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CHAPTER 1: INTRODUCTION 3 Product Features Access • Remote access via the Internet, LAN/WAN, or dial-up modem • Single integrated solution for remote serial console and KVM console access • Web browser accessible • Integrated, graphical remote power control interface • Integrated modem allows remote office devices to be accessible even if network is unavailable • Remote access to 4 or 8 KVM ports • Remote access to 4 or 8 serial console ports Performance • Superior compression algo
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4 DOMINION KSX USER MANUAL Terminology This manual makes use of the following terms to indicate components of a typical Dominion KSX configuration. While reading the manual, please refer to the diagram below for clarification when necessary. Target KVM Servers Servers with graphical video cards and user interfaces (e.g., Windows, Linux, Solaris, etc.) to be accessed remotely via Dominion KSX. Target Serial Devices Serially-controlled (RS-232) devices to be accessed remotely via D
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CHAPTER 1: INTRODUCTION 5 Package Contents Dominion KSX ships as a fully configured stand-alone product in a standard 1U 19” rackmount chassis, along with the following contents: (1) Dominion KSX unit (1) Dominion KSX Quick Installation and Setup Guide (1) Raritan User Manual CD-ROM (1) Raritan Remote Client software CD-ROM (1) Raritan Remote Client software license certificate for five named users (1) Rackmount Kit (1) AC Power Cord (1) RJ11 telephone cord (1) Ca
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6 DOMINION KSX USER MANUAL
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CHAPTER 2: INSTALLATION 7 Chapter 2: Installation Configuring Target KVM Servers Before installing Dominion KSX, you must first configure any target KVM servers that you wish to access via Dominion KSX in order to ensure optimum performance, as outlined below. Note that the following configuration requirements apply only to Target KVM Servers, not to the computers that you will be using to access Dominion KSX remotely (see Chapter 1: Introduction, Terminology). Server Video Resolution
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8 DOMINION KSX USER MANUAL Windows 2000 / ME Settings On target servers running Microsoft Windows 2000 / ME, set the mouse pointer acceleration to “none” and the mouse motion speed exactly to the middle speed setting. These parameters are found in Control Panel → Mouse. Disable transition effects in Control Panel → Display → Effects. Windows 95 / 98 / NT Settings On target servers running Microsoft Windows 95 / 98 / NT, set the mouse motion speed to the slowest setting in Control Panel