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M
®
Motorola SURFboard
SB5101U / SB5101N DOCSIS 2.0 Cable
Modem
Installation Guide
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B Copyright © 2009 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification o
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B Table of Contents Safety and Regulatory Information Overview Inside the Box.........................................................................................................................................7 SB5101U / SB5101N Front Panel...........................................................................................................8 SB5101U and SB5101N Rear Panel .......................................................................................................9 Get
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B Safety and Regulatory Information i SAFETY AND REGULATORY INFORMATION IMPORTANT SAFETY INSTRUCTIONS — When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: • Read all of the instructions listed here and/or in the user manual before you operate this device. Give particular attention to all safety precautions. Retain the instructions for future reference. • This device mu
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B • Do not open the device. Do not perform any servicing other than that contained in the installation and troubleshooting instructions. Refer all servicing to qualified service personnel. • This device should not be used in an environment that exceeds 40º C. SAVE THESE INSTRUCTIONS Note to CATV System Installer — This reminder is provided to call the CATV system installer’s attention to Section 820.93 of the National Electric Code, which provides guidelines for proper grounding and, in
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B VOLUNTARY CONTROL COUNCIL FOR INTERFERENCE FROM INFORMATION TECHNOLOGY EQUIPMENT (VCCI) This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. INTERNATIONAL DECLARATION OF CONFORMITY We, Motorola, Inc. 101 Tournamen
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B Overview 1 ® Thank you for purchasing a Motorola SURFboard product. Please take a few moments to become familiar with the product before starting the installation. To learn more about Motorola products, visit us at www.motorola.com. Inside the Box Before installing your Motorola SB5101U / SB5101N Digital Voice Modem, verify that the items listed below are in the box: Items Power Supply Ethernet cable Installation CD-ROM (Provided with the SB5101U only) SB5101U / SB
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B SB5101U / SB5101N Front Panel LED When the LED is… Then the modem is… POWER On (never flashes) On RECEIVE • Flashing • Scanning for a downstream channel • ON (and not flashing) • Connected to a downstream channel SEND • Flashing • Scanning for a upstream channel • ON (and not flashing) • Connected to a upstream channel ONLINE • Flashing • Scanning for a network connection • ON (and not flashing) • Online and the startup process is complete PC/ACTIVITY • Flashing •
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B SB5101U and SB5101N Rear Panel Key Port Description 1 ETHERNET Connects to Ethernet-equipped devices 2 USB Connects to USB-equipped devices 3 CABLE Connects the modem to a cable wall outlet coaxial cable connection 4 POWER Provides power to the cable modem SB5101U SB5101N 1 Overview 9
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B Getting Started 2 Cabling and Powering Up the Modem Cabling instructions for the SB5101U: 1. Insert the CDROM into your computer to load the USB driver. 2. Connect one end of the coaxial cable to the cable outlet. 3. Connect the other end of the coaxial cable to the cable connector on the modem. 4. Insert the power cord into the power port on the modem. 5. Plug the other end of the power cord into an electrical outlet. 6. Insert one end of the Ethernet OR USB cable to your compute
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B Cabling instructions for the SB5101N: 1. Connect one end of the coaxial cable to the cable outlet. 2. Connect the other end of the coaxial cable to the cable connector on the modem. 3. Insert the power cord into the power port on the modem. 4. Plug the other end of the power cord into an electrical outlet. 5. Insert one end of the Ethernet cable to your computer. 6. Insert the other end of the Ethernet cable port on the modem. Connecting to the Internet After c
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B Configuring TCP/IP in Windows XP 1. Click Start. 2. Click Control Panel. - OR 3. Click Network and Internet Connections / Network Connections (will vary according to settings). 4. Click LAN or High-Speed Internet connections. 5. Select Properties from the drop-down menu. Be sure Internet Protocol (TCP/IP) is checked. 6. Select Internet Protocol (TCP/IP) and click Properties. 7. Verify that Obtain an IP address automatically and Obtain DNS server address automatically are selected.
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B Verifying the IP Address for Windows XP or Windows Vista Windows XP 1. Click Start. 2. Select Run. 3. Type cmd and click OK. 4. Type ipconfig and press ENTER to display your IP configuration. Windows Vista 1. On the Windows Vista desktop, click Start. 5. Click All Programs. 6. Click Accessories. 7. Click Run to display the Run window. 8. Type cmd and click OK to open a command prompt window. 9. Type ipconfig and press Enter to display the IP Configuration. If an Autoconfigurat
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B Software License and Warranty A SOFTWARE LICENSE SURFboard SB5101U, SB5101N DOCSIS 2.0 Cable Modem Motorola, Inc. 101 Tournament Drive, Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU INSTALL, DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S CABLE DATA PRODUCT (THE “CABLE DATA PRODUCT”). BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLO
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B U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication, or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/ manufacturer is Motorola, Inc., Home and Mobility Business, 101 Tournament Drive, Horsham, PA 19044. WARRANTY INFORMATION SURFboard SB5101U and SB5101N DOCSIS 2.0 Cable Modem M
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M Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com MOTOROLA and the Stylized M logo are registered in the US Patent and Trademark Office. All other product or service names are the property of their respective owners. ©2009 Motorola, Inc. All rights reserved. 567778-001-b 05/09
