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Concorde •4500
User’s Notebook
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Copyright © 1998: PictureTel Corporation—Printed in U.S.A. PictureTel Corporation, 100 Minuteman Road, Andover, MA 01810 www.picturetel.com PictureTel is a registered trademark of PictureTel Corporation. The PictureTel logo, Concorde, LimeLight, LAMB, Look-At-Me-Button, PowerCam, PowerMic, QuickPad, and WorldCart are trademarks of PictureTel Corporation. The information contained in this document is subject to change without notice. PictureTel assumes no responsibility for technical or edit
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Contents Welcome! ................................................................................................................................1 Is This Notebook for You? .......................................................................................... 1 Where Can You Get Help? ......................................................................................... 2 Concorde¥4500 Quick Reference ...................................................................................
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Making a Nondialed Call......................................................................................... 26 Redialing a Call.......................................................................................................... 27 Making a Call Ñ Other Options ...................................................................................... 29 Choosing the Call Rate ............................................................................................. 29 Using the Voice
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Understanding System Information ................................................................................77 Status Messages.......................................................................................................... 77 Call Progress Messages ............................................................................................. 78 Solving Problems ................................................................................................................81 Syst
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vi
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Welcome! ª Welcome to videoconferencing with the PictureTel Concorde•4500 . The Concorde•4500 can help you hold meetings more productively and efÞciently with colleagues anywhere in the world. But before you start videoconferencing, you may want to leaf through this notebook Ñ it includes a lot of information to help you get the most out of your videoconferencing system. PictureTel designed this notebook for use in the same room as your videoconferencing system.
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q For the system administrator... If youÕre the system administrator, youÕll have your own copy of the Concorde•4500 AdministratorÕs Guide, which provides you with the in-depth information you need to set up and use the system. You may Þnd this notebook useful, however, because it contains some problem solving information under the Solving Problems tab as well as the system menu trees under the System Menu Trees tab. q For everyone... Whether youÕ
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Concorde•4500 Quick Reference On the next page, youÕll Þnd the Concorde•4500 Quick Reference, which lists the steps for the system tasks youÕll probably want to do most frequently: q Making a call q Adjusting cameras q Setting and using presets q Sending video or a snapshot q Adjusting volume, muting microphones, and other meeting basics Please feel free to make copies of the Concorde•4500 Quick Reference for yourself or for anyone else who uses the Concorde•4500. You c
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Videoconferencing Tips Once you start videoconferencing, youÕll see that a videoconference meeting is a lot like a regular meeting. You can just talk with the other people in the meeting, without spending much time dealing with the equipment. If, however, you want to take a few minutes to learn some tips about videoconferencing, read this section. It provides ideas on how to make your videoconferencing even better than it already is. Tips for Great Video Your Concorde•45
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Tips for Using Automatic Camera Pointing ª Your Concorde¥4500 may have LimeLight , a device that senses voices in a room and automatically points the camera at the speaker. Your system has LimeLight if the unit on top of the monitor looks like this: Here are some tips for using automatic camera pointing: q Speak directly to the camera. q Do not pass out or shufße papers while someone is speaking. q Minimize background noise in the room. q Turn the picture-in-picture (PIP) windo
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Tips for Great Audio ª Your Concorde¥4500 comes equipped with a PowerMic microphone. The PowerMic is very sensitive and picks up every sound in its operating radius. To get the best audio quality possible, follow these tips: q Place the PowerMic on the table in front of the meeting participants. For videoconferences with more than four participants, consider adding another microphone. q Speak in your normal voice without shouting. q Speak toward the Power
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Tips for Using Documents When you want to use documents during your videoconference, follow these tips: q Make sure people at all the sites have copies of the documents. q When using the document camera, use paper copies, not transparencies. q Use 16- or 18-point bold typeface in ÒlandscapeÓ mode for all documents that youÕre placing on the document camera. (Before the meeting, let others who are using documents know this as well.) q If youÕre recording the meeting, m
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Using the Keypads You control your videoconference by pressing buttons on your keypad. You will ª use either the wireless keypad or the QuickPad , a smaller, hand-held remote. Both of these keypads work by sending infrared signals to the infrared receiver on ª your PowerCam 100 camera. By pressing buttons on the keypad, you can send video images from your cameras, adjust the sound you hear, or mute your microphones. The next pages show you both of the keypads and describe what each
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Wireless Keypad Overview Here are the most commonly used buttons on the wireless keypad: Enter your videoconference numbers Initiate a Move through videoconference or onscreen menus answer an incoming call FAR END 2 3 Hang up 1 4 LOW BATTERY your video- BROWSE conference SET POINT ZOOM SETUP ABC DEF 1 2 3 AUTOMATIC ? RECEIVE GHI JKL MNO VIEW HELP 4 5 6 FAR END CALL / ADD CHOOSE PQRS TUV WXYZ MAIN DOC AUX AUX VCR 7 8 9 A B SEND STATUS SEND 0 # SNAPSHOT HANG UP PREVIEW ENTER CANCEL AUTOMATIC RECAL
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Here are some of the buttons that you will probably use less frequently. These are located in the NEAR END and FAR END sections of the wireless keypad: Display the Take a “snapshot” of the far-end site image on the screen and on the monitor send it to the other site(s) View other Control the cameras at multipoint the other site(s) sites FAR END 2 3 1 4 LOW BATTERY BROWSE SET POINT ZOOM SETUP ABC DEF 1 2 3 AUTOMATIC ? RECEIVE GHI JKL MNO VIEW HELP 4 5 6 FAR END CALL / ADD CHOOSE PQRS TUV WXYZ MA
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Here are the other buttons on the wireless keypad that you will probably use less frequently: (Low battery indicator) Display the Display the Setup menu, online help where you configure your system FAR END 2 3 1 4 LOW BATTERY BROWSE SET POINT ZOOM SETUP ABC DEF 1 2 3 AUTOMATIC ? RECEIVE GHI JKL MNO VIEW HELP 4 5 6 FAR END CALL / ADD CHOOSE PQRS TUV WXYZ MAIN DOC AUX AUX VCR 7 8 9 A B SEND STATUS 0 # SEND SNAPSHOT HANG UP PREVIEW ENTER CANCEL AUTOMATIC RECALL SNAPSHOT SET 1 2 3 PRINT SHOW MUTE P
