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HP Pavilion 14 Chromebook
Maintenance and Service Guide
SUMMARY
CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only
be replaced by an authorized service provider. Accessing some internal parts can damage the
computer or void your warranty. Go to Removal and replacement procedures on page 15 for details.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Google is a trademark of Google Inc. Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompa
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 3 Display .................................................................................................................................................. 3 Top .......
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Hard drive .......................................................................................................................... 32 USB board/Audio jack ........................................................................................................ 34 WLAN module .................................................................................................................... 35 System board .........................................................................................
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1 Product description Category Description Product Name HP Pavilion 14 Chromebook Processor Intel® Celeron® 847 (1.1GHz, 1333 MHz/2 MB L3 Cache, dual core, controllable TDP, 8 W-17 W) Chipset Intel NM70 Express chipset Graphics Intel HD Graphics Supports HD Decode, DX11, and HDMI Display panel 35.6 cm (14.0 in), high-definition (HD), white light-emitting diode (WLED), flat (3.6 mm) SVA BrightView (1366×768) display: 2 ● Typical brightness: 200 cd/m (nits) ● All display assemblies include two wir
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Category Description Two WLAN antennas built into display assembly Support for the following WLAN formats: ● Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth® 4.0 combo adapter, HMC External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ● MultiMediaCard (MMC) Internal media cards ●
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2 External component identification Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. (4) Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, ke
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Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse. 4 Chapter 2 External component identification
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Lights, speakers, and buttons Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit that state. ● When the computer is on and you want
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Left side Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) USB 2.0 port Connects an
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Right side Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off. (2) Drive light ● Blinking white: The drive is being accessed. (3) Digital Media Slot Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital
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Bottom Component Description (1) Battery bay Holds the battery. (2) Battery lock Unlocks and locks the battery. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Battery release latch Releases the battery from the battery bay. 8 Chapter 2 External component identification
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3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Item Description Function (1) Product name This is the model name for the computer. (2) Serial number This is an alphanumeric identifier that is unique to each product. (3) Produ
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Computer major components Item Component Spare part number (1) 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly. The display assembly is spared at the subcomponent level only. NOTE: For a full list of display spare parts, see Display assembly subcomponents on page 12. (2) Keyboard, black finish (includes keyboard cable): ● For use in France 708135-051 10 Chapter 3 Illustrated parts catalog
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Item Component Spare part number ● For use in Germany 708135-041 ● For use Internationally 708135-B31 ● For use in the Nordic Region 708135-DH1 ● For use in Latin America 708135-161 ● For use in the United Kingdom 708135-031 ● For use in the United States 708135-001 (3) Top cover, sparkling black (includes TouchPad) 708136-001 (4) Power button board (includes cable) 697901-001 (5) System board (includes processor and replacement thermal material) 704989-001 (6) Memory module (DDR3-1600 MHz
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Display assembly subcomponents Item Component Spare part number (1) Display bezel 697907-001 (2) Display Hinge Kit (includes left and right display hinges and brackets) 697908-001 (3) 35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel 698523-001 (4) Webcam/microphone module 697903-001 (5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 697913-001 (6) Display Panel Cable Kit (includes display panel cable and webcam/microphone 697911-001 module cable) (7)
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Component Spare part number ● For use in Australia 490371-011 ● For use in Denmark 490371-081 ● For use in Europe 490371-021 ● For use in India 490371-D61 ● For use in North America 490371-001 ● For use in the United Kingdom and Singapore 490371-031 Screw Kit (not illustrated) 697912-001 Thermal Material Kit 680571-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (black, 3-pin, 1.83 m) 490371-011 Power cord for use in Australia (blac
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Spare part number Description 697911-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable) 697912-001 Screw Kit 697913-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 697914-001 Fan 697915-001 Heat sink (includes replacement thermal material) 697917-001 RTC battery 697918-001 Speaker assembly (includes left and right speakers and cable) 697921-001 Power connector 698523-001 35.6 cm (14.0 in), HD, WLED, SVA BrightView fl
