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Compaq Presario CQ61 Notebook PC and
HP G61 Notebook PC
Maintenance and Service Guide
Document Part Number: 573709-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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© Copyright 2009 Hewlett-Packard Development Company, L.P. AMD Athlon, AMD Sempron, AMD Turion, ATI, and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clo
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Contents 1 Product description 2 External component identification Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 4 Removal and replacement procedures Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 G
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Contents 5 Setup Utility Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Using Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1 Navigating and
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Contents 8 Backup and recovery Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Product description Presario Presario CQ61 HP G61 CQ61 Category Description (UMA) (UMA) (Discrete) Product name Compaq Presario CQ61 Notebook PC HP G61 Notebook PC Processor AMD Turion™ X2 Ultra Dual-Core Mobile Processor: M600 2.4-GHz processor, 2-MB L2 cache, 3.6 GT/s HyperTransport speed AMD Turion X2 Dual-Core Mobile Processors: ■ M520 2.3-GHz processor, 1-MB L2 cache, 3.6 GT/s HyperTransport speed ■ M500 2.2-GHz processor, 1-MB L2 cache, 3.6 GT/s HyperTransport speed AMD Ath
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Product description Presario Presario CQ61 HP G61 CQ61 Category Description (UMA) (UMA) (Discrete) Panel 15.6-in, white light-emitting diode (LED) backlit, high-definition (HD), BrightView display panel (1366 × 768) 16:9 wide aspect ratio (1600×900) Typical brightness: 200 nits 15.6-in, cold-cathode fluorescent lamp (CCFL), HD, BrightView display panel (1366 × 768) 16:9 wide aspect ratio (1600 × 900) Typical brightness: 200 nits Memory 2 SODIMM slots Customer-accessible/upgradable PC
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Product description Presario Presario CQ61 HP G61 CQ61 Category Description (UMA) (UMA) (Discrete) Modem 56K V.92 data/fax modem (select models only) Supports all worldwide certification requirements Ethernet Integrated 10/100 network interface card (NIC) Wireless 2 wireless antennas built into display assembly Integrated wireless local area network (WLAN) options by way of wireless module: ■ Atheros AR9285 802.11b/g/n WLAN module ■ Atheros AR5009 802.11a/b/g/n WLAN module ■ Broadcom
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Product description Presario Presario CQ61 HP G61 CQ61 Category Description (UMA) (UMA) (Discrete) Operating system Windows® 7 Home Premium (32- and 64-bit) (preinstalled) Windows 7 Home Basic (64-bit) FreeDOS Serviceability End-user replaceable parts: ■ AC adapter ■ Battery ■ Bluetooth module (select models only) ■ Hard drive ■ Memory modules ■ Modem (select models only) ■ Optical drive ■ WLAN module 1–4 Maintenance and Service Guide
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2 External component identification Top components Display components Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. (2) Webcam light (select models only) On: The webcam is in use. (3) Webcam (select models only) Records audio and video and captures still photographs. (4) Internal microphone Records sound. Maintenance and Service Guide 2–1
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External component identification TouchPad Item Component Description (1) TouchPad on/off button Enables/disables the TouchPad. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad light ■ White: TouchPad is enabled. ■ Amber: TouchPad is disabled. (5) TouchPad scroll zone Scrolls up or down. (6) Right TouchPad button* Functions like the right button on an external mouse. *This tab
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External component identification Lights Item Component Description (1) Caps lock light On: Caps lock is on. (2) Power lights (2)* ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. (3) Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ■ Amber: All wireless devices are off. (4) Num lock light On: The integrated numeric keypad is enabled.
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External component identification Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Function keys Execute frequently used system functions when pressed in combination with the fn key. (5) Windows applications key Displays a shortcut menu for items beneath
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External component identification Buttons and speakers Item Component Description (1) Speakers (2) Produce sound. (2) Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep state, press the button briefly to exit Sleep. ■ When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows® shutd
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External component identification Front components Item Component Description (1) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. (2) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Rear component Component Description Vent Enables airflow to cool internal components. The computer fan starts up automatically to cool in
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External component identification Right-side components Item Component Description (1) Optical drive Reads and writes to optical discs. (2) Optical drive light Blinking: The optical drive is being accessed. (3) USB ports (2) Connect optional USB devices. (4) RJ-11 (modem) jack Connects a modem cable. (select models only) (5) AC adapter light ■ On: The computer is connected to external power. ■ Off: The computer is not connected to external power. (6) Power connector Connects an AC adapter. Main
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External component identification Left-side components Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. The security cable is designed to act as a deterrent, but it may not ✎ prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. The computer fan starts up automatically to cool internal components ✎ and prevent overheating. It is normal for the internal fan to cycle on and off during ro
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External component identification Bottom components Item Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. The computer fan starts up automatically to cool internal components ✎ and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Wireless module compartment Holds a wireless LAN module. To prevent an unresp