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THOMSON TG787
Wireless VoIP Residential Gateway
Setup and User Guide
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THOMSON TG787 Setup and User Guide
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Copyright Copyright ©1999-2008 Thomson. All rights reserved. Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Thomson. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Thomson. Thomson assumes no responsibility or liability for any errors or inaccuracies that may appear in this document. Thomson Teleco
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Contents About this Setup and User Guide............................................. 1 1 Installation....................................................................................3 1.1 Preliminary Steps............................................................................................ 4 1.2 Placing your Thomson Gateway ..................................................................... 5 1.3 Installing your Thomson Gateway .......................................................
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Contents 4.3 Universal Plug and Play ................................................................................ 46 4.3.1 Accessing Your Thomson Gateway with UPnP ................................................................................. 47 4.3.2 Managing your Internet connection with UPnP................................................................................. 48 4.3.3 Configuring UPnP on the Thomson Gateway....................................................................
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About this Setup and User Guide About this Setup and User Guide Used Symbols A note provides additional information about a topic. A caution warns you about potential problems or specific precautions that need to be taken. Terminology Generally, the THOMSON TG787 will be referred to as Thomson Gateway in this Setup and User Guide. Typographical Conventions Following typographical convention is used throughout this manual: Sample text indicates a hyperlink to a Web site. Example: For more inform
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About this Setup and User Guide E-DOC-CTC-20080118-0051 v2.0 2
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1 Installation 1 Installation Introduction In a few minutes you will be able to access the Internet using your Thomson Gateway. This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet. E-DOC-CTC-20080118-0051 v2.0 3
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1 Installation 1.1 Preliminary Steps DSL service The DSL service must be up and running on your telephone line. If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling DSL and telephone signals. Public telephone lines carry voltages that can cause electric shock. Only try to set up splitter/ filters that have been designed to be installed by unqualified personnel. For further as
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1 Installation 1.2 Placing your Thomson Gateway Possibilities You can mount the Thomson Gateway on a wall or simply place it on a desk. Wall mount Proceed as follows to mount the Thomson Gateway on a wall or other vertical surface: 1 Take the wall mount leaflet out of the box. 2 Stick the wall mount leaflet on the place where your want to mount your Thomson Gateway. 3 Drill two holes through the marked positions. 4 Fasten two screws in the wall holes. The screws should protrude five millimetres
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1 Installation 1.3 Installing your Thomson Gateway Installation methods There two ways to set up your Thomson Gateway: Guided Installation Manual Installation Guided Installation How it works The Setup wizard included on the CD will guide you through all configuration aspects of your Thomson Gateway. This is the recommended way to install your Thomson Gateway. Requirements Your computer must run one of the following operating systems: Microsoft Windows Vista (x64) Microsoft Windows XP Serv
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1 Installation 1.3.1 Guided Installation Connecting devices: wait! Do not plug in any cables or connect any devices until you are prompted to do so by the wizard. In case of problems If you encounter problems during this installation please refer to “7.1 Setup wizard Troubleshooting” on page 74. Starting the wizard To start the wizard: 1 Insert the Setup CD into your computer's CD- or DVD-ROM drive. 2 If your computer runs: Microsoft Windows: The CD should autostart. Mac OS X: Double-click M
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1 Installation CD menu On the CD Menu, click: (Re)configure my Thomson Gateway to reconfigure your Thomson Gateway or add a new computer to your network. View Documentation to view the documentation that is available for your Thomson Gateway. This list will be automatically updated if you are connected to the Internet. Visit Thomson Broadband to visit the online support sections on www.thomson-broadband.com. Actual available items may depend on the Setup CD delivered with your Thomson Gatew
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1 Installation 1.3.2 Manual Installation Procedure Proceed as follows: 1 Connect the cables 2 Configure the Thomson Gateway Connect the cables Proceed as follows: 1 Connect your computer to the Thomson Gateway as described in “3.1 Adding a Computer to your Network” on page 20. 2 Connect the Thomson Gateway to the DSL line. 3 Connect the power supply. 4 Turn on the Thomson Gateway. Configure the Thomson Gateway 1 Open your web browser. 2 The Thomson Gateway informs you that you have not yet conf
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1 Installation E-DOC-CTC-20080118-0051 v2.0 10
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2 Thomson Gateway Basics 2 Thomson Gateway Basics In this chapter Topic Page Thomson Gateway LED Behaviour 12 Thomson Gateway Web Interface 14 Backing Up/Restoring your Configuration 17 E-DOC-CTC-20080118-0051 v2.0 11
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2 Thomson Gateway Basics 2.1 Thomson Gateway LED Behaviour Status LEDs On the top panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device during normal operation. Power LED Name Colour State Green Solid on Power on, normal operation Red Solid on Power on, self-test failed, indicating device malfunction Orange Solid on Bootloader active (during upgrade) Off Power off Ethernet LED Name Colour State Green Blinking Ethernet activity Solid on Ethernet
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2 Thomson Gateway Basics Broadband/DSL LED Name Colour State Green Blinking Pending DSL line synchronisation Solid on DSL line synchronised Off No DSL line Internet LED Name Colour State Green Blinking Internet activity Solid on Internet connectivity, no activity Red Solid on Internet connection setup failed Off No Internet connection Phone/Voice LED Name Colour State Green Solid on VoIP service up Blinking VoIP activity Off VoIP service down Ethernet LED (Ethernet port) A LED may be provided pe
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2 Thomson Gateway Basics 2.2 Thomson Gateway Web Interface Introduction The Thomson Gateway Web Interface allows you to configure your Thomson Gateway using your web browser. Requirements Javascript must be enabled on your browser. Accessing the Thomson Gateway Web Interface Proceed as follows: 1 Open your web browser. 2 Browse to http://dsldevice.lan or to the IP address of your Thomson Gateway (by default: 192.168.1.254). 3 If you have protected your Thomson Gateway with a user name and passw
