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TM
OfficeServ 7100
General Description
Every effort has been made to eliminate errors and ambiguities in the information contained in this booklet. Any ques-
tions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA. SAM-
SUNG TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising from erroneous interpretation or
use of information presented in this manual.
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Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Copyright 2007 Samsung Telecommunications America All rights reserved. No part of this manual may be reproduced in any form or by any means— graphic, electronic or
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TABLE OF CONTENTS PART DESCRIPTION PAGE 1 SYSTEM OVERVIEW 1.1 GENERAL DESCRIPTION ..........................................................................................................................1.1 1.2 SIZE AND CONFIGURATION ..................................................................................................................1.3 1.3 TECHNOLOGY ....................................................................................................................................
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4 BUSINESS FEATURE PACKAGE 4.1 SYSTEM FEATURES DESCRIPTIONS......................................................................................................4.3 4.2 STATION FEATURES DESCRIPTIONS ..................................................................................................4.28 4.3 DISPLAY FEATURES DESCRIPTIONS ..................................................................................................4.35 4.4 AUTO ATTENDANT FEATURE DESCRIPTIONS .....................
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Convergence: One Solution (Voice, Data, Wireless) OfficeServ Management Web Browser Applications Internet OS Call Explorer 6.0 OS Operator (Voice Mail OS EasySet PSTN AA) OS Dataview OS Open TSP Installation Tool Local/Remote Programming LAN/MODEM Connectivity Database Upload/Download LAN Offline Database Viewing Search Engine (By MMC/Title) OfficeServ 7100 Software Upgrades to MMC+ Link to Web Management Data Services 4 Port PoE Switch (4SWM) Softphone IP Phones Wireless Phone TDM and Analo
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The OfficeServ 7100 can be rack-mounted in a standard 19” data rack wall-mounted or set on a desktop. Its com- pact cabinet design, RJ-45 connectors, and CAT 5 cabling allows it to easily integrate into any data center environ- ment along with existing data equipment. Expanding the OfficeServ 7100 system is both economical and easy. With a single cabinet providing 2 universal card slots, its low and high density card design allows greater flexibil- ity when configuring a system for the right com
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1.2 SIZE AND CONFIGURATION The OfficeServ 7100 is a modular and flexible platform. See figures 1-2 , 1-3 and 1-4. The Main Cabinet has one (1) dedicated processor slot for the MP10 (Main Processor) and two (2) universal slots. Each of the card slots provide 64 commu- nication channels to support high density modules. See figure 1-3 FIGURE 1-2 Cabinet 1: 2 Universal Slots MP10 U-Slot U-Slot (Slot 0) (Slot 1) (Slot 2) FIGURE 1-3 OfficeServ 7100 Capacities When configuring a system to meet your re
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ITEM MAXIMUM # AVAILABLE HARDWARE Max # of SIP Trunk Ports 24 3 virtual slots x 8 ports = 24 Max # of SPNet Trunk Ports 24 MGI16 + 8 embedded on MP10 = 24 MAX # OF SIP + SPNET + H.323 TRUNK PORTS CANNOT EXCEED 24. Max # of Virtual SLI Ports 24 3 virtual slots x 8 ports = 24 Max # of Virtual DLI Ports 24 3 virtual slots x 8 ports = 24 MAX # OF VIRTUAL ANALOG + DIGITAL STATION PORTS CANNOT EXCEED 32. Max # of Samsung IP Phone Ports 32 4 virtual slots x 8 ports = 32 Max # of WLAN Phone Ports 24 3 v
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SAMPLE CONFIGURATION To better understand how the OfficeServ 7100 is configured, below is an example of a practical 4 x 12 configura- tion using a combination of digital and ITP telephones. Cabinet 1 shows the type of card installed in each phys- ical slot. Cabinets 2~5 show the default to the virtual assignments for each virtual slot. The IP telephones may be connected to existing (external) data equipment or OfficeServ 7100 data module (4SWM) in a separate stand alone cabinet. Cabinet 1: Sampl
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1.3 TECHNOLOGY MEMORY The system operates using stored program control. This program is stored on a 256MB Multimedia Plus (MMC+) card inserted into the Main Processor card (MP10). The MMC+ card also provides space for a backup customer database and voicemail storage. The customer database is stored indefinitely in NAND Flash. 2MB of SRAM backed up by a super capacitor stores information such as Call Logs, Alarms, UCD call statistics, program logs and traffic reports up to 24 hours without mai
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PART 2. HARDWARE DESCRIPTIONS 2.1 SYSTEM CABINET The OfficeServ 7100 cabinet has three slots to mount boards, an AC to DC power supply, cooling fan, a battery backup connector and power on/off switch. The cabinet is designed to be rack mounted in a 19 inch rack, wall- mounted with a wall-mounted bracket or placed on a table top. Slot 0 is exclusively used for the MP10 processor card, and slots 1 and 2 are 64 channel universal slots that the UNI cards or other OfficeServ 7200/OfficeServ 7400 stat
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Note: An additional 16 MGI channels can be added to the system if necessary by installing an MGI16 card. The MP10 also provides various common resources (standard equipment) that are shared through the system. The MP10 provides the following: background music/music on hold audio inputs (radios, digital announcers, etc.), external paging audio output, loud bell audio output, common bell and programmable dry contact closures. Other common resources embedded on the MP10 are as follows: � Two contac
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but instead shares the system DSP resources. The OfficeServ 7100 4SLM supports Caller ID to single line tele- phones. The 4SLM can only be inserted in any of the three slots on the UNI card. Each port on this card is intended for connection to one telephone. Connecting multiple telephones to a port may result in incorrect operation or damage to the card. See installation manual for details. 4TRM This card contains four loop start C.O. lines inter- face circuits with C.O. disconnect detection. It
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2.5 OfficeServ 7200/OfficeServ 7400 TRUNK CARDS 8TRK BOARD This card contains eight loop start C.O. line interface circuits with C.O. disconnect detection. It also contains the circuitry needed for Caller ID. It can be inserted in any universal card slot in all cabinets. The 8TRK card is not hot swappable. TEPRI/TEPRIa DIGITAL TRUNK BOARD The card can be programmed as a PRI and will provide 23 bearer channels and 1 data channel (23B+D).This card can be installed in any universal slot in any Off
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16MWSLI This card is a sixteen circuit analog station interface for industry standard single line telephones that require oper- ation of an industry standard message waiting lamp with a voltage range of 85 ~ 96 VDC. The lamp can be pro- grammed to be on continuously or flash at a programmable rate of 100ms to 2000ms ON/OFF times. The 16MWSLI does not contain any over-voltage protection and is not qualified as OPX. It also does not contain DTMF receivers, but instead shares the system DSP resourc
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2.8 STATION EQUIPMENT 2.8.1 DS 5000 SERIES EQUIPMENT DS 5021D KEYSET (See Figure 2–4) � 32 character display (2 x 16) with three associated soft keys and a scroll key � 21 programmable keys with tri-colored lights � Five fixed function keys � Terminal Status Indicator � Built-in speakerphone � Optional Full Duplex speakerphone module � Eight selectable ring tones � UP/DOWN buttons for digital control of speaker, handset and ringer volumes � Desk- or wall-mounted FIGURE 2-4 DS 5014D KEYSET (See
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DS 5064B AOM (See Figure 2–7) � 64 programmable keys with red lights � A maximum of 2 can be assigned to any keyset to provide additional programmable keys � A maximum of 4 per system Note: This AOM can be used with an IP keyset. The cosmetic design matches both the DS-5000 and ITP- 5100 keysets. A DLI port is required for this AOM. FIGURE 2-7 DS 5021D KDB-F (FULL DUPLEX) This is a daughter board that can be installed only in the DS 5021D and DS 5014D keysets.The standard speaker- phone mode of
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2.8.2 iDCS SERIES EQUIPMENT iDCS 28D KEYSET (See Figure 2–8) � 32 character display (2 x 16) with three associated soft keys and a scroll key � 28 programmable keys with tri-colored lights � Four fixed function keys � Terminal Status Indicator � Built-in speakerphone � Optional full duplex speakerphone module � Eight selectable ring tones � UP/DOWN buttons for digital control of speaker, handset and ringer volumes � Desk- or wall-mounted FIGURE 2-8 � Available in dark gray iDCS 18D KEYSET (See
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iDCS 64B AOM (See Figure 2–11) � 64 programmable keys with red lights � A maximum of 2 can be assigned to any keyset to provide addi- tional programmable keys � A maximum of 4 per system � Available in dark gray FIGURE 2-11 iDCS 14B STRIP (See Figure 2–12) � 14 programmable keys with red lights � A maximum of one can be added to any 28D or 18D keyset to provide additional programmable keys � Available in dark gray FIGURE 2-12 iDCS KDB-FULL DUPLEX (FKDBF) This is a daughter board that can be
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DOOR PHONE INTERFACE MODULE (DPIM) & DOOR PHONE (see Figures 2–13 and 2–14) � The DPIM adapts any DLI circuit for use with the door phone unit � Commonly used to request entry through locked doors (interior or exterior) or as a room monitoring box � Provides contact control to be used with customer-provided electric door lock � Door phone is wall-mounted � Door phone is weather resistant FIGURE 2-13 FIGURE 2-14 2.10
