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4600 Series IP Telephone
Installation Guide
555-233-128
Comcode 700197858
Issue 1.5
June 2001
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Copyright and Legal Notices Copyright 2001, 555-233-128 Avaya Inc. Comcode 700197858 All Rights Reserved Issue 1.5 Printed in U.S.A. June 2001 Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change. Intellectual Property Intellectual property related to this product (including trademarks) and registered to Lucent Technologies Inc. has been transferred or licensed to Avaya Inc. Any
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4600 Series IP Telephone Installation Guide Master Table of Contents 1 Introduction About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Change History . . . . . . . . . . . .
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4600 Series IP Telephone Installation Guide 4 Troubleshooting Guidelines Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Error Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 DTMF Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Power Interruption . . . . . . . . . .
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Introduction 1 Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Document Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Change History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4600 Series IP Telephone Installation Guide 1-ii
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Introduction 1 1 m a r g o P r About This Guide 1 This guide describes how to install the 4600 Series IP Telephone product line and troubleshoot problems with the telephones. The 4600 Series IP Telephone product line is a supplement to the DEFINITY IP Solutions platform. Intended Audience 1 This document is intended for personnel installing the 4600 Series IP Telephones. CAUTION: Many of the products mentioned in this document are not supported by Avaya. Care should be taken to ensure there is
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4600 Series IP Telephone Installation Guide Chapter 4, ‘‘Troubleshooting Describes error conditions and messages that may occur during Guidelines’’ the installation of the 4600 Series IP Telephones. Appendix A, ‘‘Scenarios for the Explains the different scenarios possible for the sequence of the Restart Process’’ restart process. Change History 1 Issue 1.0 This document was issued for the first time in November 2000. Issue 1.1 This is the current version of the document, revised and issued in
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Introduction UDP User Datagram Protocol, a connectionless transport-layer protocol. VLAN Virtual LAN Conventions Used in This Guide 1 This guide uses the following textual, symbolic, and typographic conventions to help you interpret information. Symbolic Conventions 1 This symbol precedes additional information about a topic. This information is not required to run your system. CAUTION: This symbol is used to emphasize possible harm to software, possible loss of data, or possible service int
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4600 Series IP Telephone Installation Guide Related Documents 1 DEFINITY Documentation Release 8.4 This document describes how to administer a DEFINITY switch with Release 8.4 software. This document is provided with the DEFINITY Release 8.4 product. DEFINITY Documentation Release 9 This document describes how to administer a DEFINITY switch with Release 9 software. This document is provided with the DEFINITY Release 9 product. These documents are available on the web site mentioned on page
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4600 Series IP Telephone Installation 2 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 IP Telephone Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Pre-Installation Checklist . . . . . . . . . . . . . . . . . . . .
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4600 Series IP Telephone Installation Guide 2-ii
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4600 Series IP Telephone Installation 2 2 m a r g o P r Introduction 2 The new 4600 Series IP Telephone product line uses Internet Protocol (IP) technology with Ethernet interfaces. The IP telephones supplement the existing DEFINITY IP Solutions platform. The 4600 Series IP Telephones support DHCP and TFTP over IPv4/UDP which enhance the administration and servicing of the phones. These phones use DHCP to obtain dynamic IP addresses and TFTP to download new versions of software for the phones
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4600 Series IP Telephone Installation Guide Software 2 As shipped from the factory, the 4600 Series IP Telephones do not contain sufficient software for registration and operation. When the phone is first plugged in, a software download from a TFTP server is initiated. This gives the phone the functionality of a DEFINITY IP Telephone. For downloads of software upgrades, DEFINITY provides the capability for a remote restart of the IP telephone. As a consequence of restarting, the phone automat
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4600 Series IP Telephone Installation ! 10. 1 Category 5 modular line cord is available for the connection between the IP Telephone and the PC. ! 11. Verify that the 4600 Series IP Telephone package includes the following components: 1 telephone set 1 AB1C handset 1 H4DU 9-foot long (when extended) 4-conductor coiled handset cord, plugged into the telephone and the handset 1 Category 5 modular line cord for the connection from the IP Telephone to the Ethernet wall jack 4606/4612/462
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4600 Series IP Telephone Installation Guide Assembling the 4600 Series IP Telephone 2 Use the following procedure to assemble the 4600 Series IP Telephone. The last step in assembling the 4600 Series IP Telephone must be plugging in the power cord into the power source. Be careful to use the correct jack when plugging in the telephone. See the 4606/4612/ 4624 IP Telephones Set Up Quick Reference for directions and illustration of how cords connect to jacks. The jacks are located on the back of
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4600 Series IP Telephone Installation DC = optional (DSS 4624) facultatif optionale opcional Figure 2-1. Connection Jacks on a 4600 Series IP Telephone 1. Plug one end of the H4DU 4-conductor coiled handset cord into the telephone and the other end into the handset. 2. Plug one end of the first Category 5 modular line cord into the Ethernet jack of the PC and the other end into the secondary Ethernet jack on the 4600 Series IP Telephone. 3. Plug one end of the second Category 5 modular line co
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4600 Series IP Telephone Installation Guide Dynamic Addressing Process 2 Before beginning this process, you must have an extension number for the IP Telephone and the DEFINITY security code (password) for that extension. The following description of the process of installing the IP telephones assumes that the process is executed successfully. Only an initial installation (out of the box) is described. For errors that may be encountered during the process and the messages displayed, see Chapte
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4600 Series IP Telephone Installation Since the read request packet may have to be sent several times, each time the RRQ message is sent, the following message is displayed: TFTP: s secs 6. While the upgrade script file is being downloaded, the following message is displayed: 46xxUPGRADE.SCR n KB received where n is the number of KBs received from the TFTP server. 7. While the application file is downloaded to the IP Telephone, the following message is displayed: filename n KB received where n
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4600 Series IP Telephone Installation Guide Dynamic Addressing Process 2-8
