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Dell™ PowerEdge™
R610 Systems
Hardware Owner’s Manual
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction of these materials in any manner w
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Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 11 Front-Panel Features and Indicators . . . . . . . . . . 12 LCD Panel Features . . . . . . . . . . . . . . . . . . . 14 Home Screen . . . . . . . . . . . . . . . . . . . . 15 Setup Menu. . . . . . . . . . . . . . . . . . . . . 16 View Menu . . . . . . . . . . . . . . . . . . . . . 16 Hard-Drive Indicator Patterns for RAID . . . . . . . . . 17 Back-Panel Features and I
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2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 57 Choosing the System Boot Mode . . . . . . . . . . . . 57 Entering the System Setup Program . . . . . . . . . . . 58 Responding to Error Messages. . . . . . . . . . . 58 Using the System Setup Program Navigation Keys. . . . . . . . . . . . . . . . . . . 58 System Setup Options . . . . . . . . . . . . . . . . . . 59 Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 M
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Entering the iDRAC Configuration Utility . . . . . . 76 3 Installing System Components . . . . . . . . 77 Recommended Tools. . . . . . . . . . . . . . . . . . . 77 Inside the System . . . . . . . . . . . . . . . . . . . . 77 Removing and Replacing the Optional Front Bezel . . . 78 Information Tag . . . . . . . . . . . . . . . . . . . . . 79 Removing the Information Tag . . . . . . . . . . . 79 Replacing the Information Tag . . . . . . . . . . . 80 Opening and Closing the System . . . . .
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Installing an Expansion Card . . . . . . . . . . . . 90 Removing an Expansion Card. . . . . . . . . . . . 92 Expansion-Card Risers. . . . . . . . . . . . . . . . . . 92 Removing an Expansion-Card Riser . . . . . . . . 92 Replacing an Expansion-Card Riser . . . . . . . . 95 Internal SD Module . . . . . . . . . . . . . . . . . . . 95 Installing the Internal SD Module. . . . . . . . . . 95 Removing the Internal SD Module Card . . . . . . 97 Internal SD Flash Card . . . . . . . . . . . . . .
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Replacing the Plastic Fan Guide . . . . . . . . . . 108 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . 108 Removing an Optical Drive . . . . . . . . . . . . . 109 Installing an Optical Drive . . . . . . . . . . . . . 110 Integrated Storage Controller Card . . . . . . . . . . . 111 Removing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . 111 Installing the Integrated Storage Controller Card . . . . . . . . . . . . . . . . . . . 112 RAID Battery . . . . .
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SAS Backplane. . . . . . . . . . . . . . . . . . . . . 132 Removing the SAS Backplane . . . . . . . . . . 132 Installing a SAS Backplane. . . . . . . . . . . . 135 System Board. . . . . . . . . . . . . . . . . . . . . . 135 Removing the System Board . . . . . . . . . . . 135 Installing the System Board. . . . . . . . . . . . 138 4 Troubleshooting Your System . . . . . . . . 141 Safety First—For You and Your System . . . . . . . . 141 Troubleshooting System Startup Failure. . . . . . . .
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Troubleshooting an Internal USB Key . . . . . . . . . . 151 Troubleshooting an Optical Drive . . . . . . . . . . . . 151 Troubleshooting Hard Drives . . . . . . . . . . . . . . 152 Troubleshooting a SAS Controller. . . . . . . . . . . . 153 Troubleshooting an External Tape Drive . . . . . . . . 154 Troubleshooting Expansion Cards. . . . . . . . . . . . 155 Troubleshooting the Processors. . . . . . . . . . . . . 157 5 Running the System Diagnostics . . . . . . 159 Using Dell™ PowerEdge™ Diagnosti
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7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 167 Contacting Dell. . . . . . . . . . . . . . . . . . . . . 167 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 10 Contents
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About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. Keystroke Description Enters the System Setup program. See "Using the System Setup Program and UEFI Boot Manager." Enters System Services, which opens the Unified Server Configurator from which you can access utilities such as system diagnostics. See the Unified Server Configurator user documentation for more information. Boot Mode set to BIOS:
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Front-Panel Features and Indicators Figure 1-1. Front Panel Indicators and Features 1 23 4 5 7 6 9 10 8 Item Indicator, Button, or Icon Description Connector 1 Power-on indicator, The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible. NOTE: When powering on the system, the video monitor can take up to 25 seconds to display an image, d
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Item Indicator, Button, or Icon Description Connector 2 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 3 USB connectors (2) Connects USB devices to the system. The ports are USB 2.0-complaint. 4 Video connector Connects a monitor to the system. 5 LCD menu butt
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Item Indicator, Button, or Icon Description Connector 8 Hard drives (6) Up to six 2.5-inch hard drives 9 Optical drive One optional slim-line SATA DVD drive (optional) or DVD+RW drive. NOTE: DVD devices are data only. 10 System identification A slide-out panel for system information panel including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. Space is provided for an additional label. LCD Panel Features The system's LCD panel provides system inf
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Figure 1-2. LCD Panel Features 1 2 3 4 Item Buttons Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: � Press once to increase scrolling speed. � Press again to stop. � Press again to return to default scrolling. � Press again to repeat the cycle. 4 System ID Turns the system ID mode on and off. Press quickly to toggle the system ID on and
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Setup Menu Option Description DRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two separate DNS entries are available. Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL log. This can be useful when trying to match an LCD message with an SEL entry. Select Simple to display
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Option Description Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in the "Set home" submenu of the Setup menu (see "Setup Menu"). Hard-Drive Indicator Patterns for RAID Figure 1-3. Hard Drive Indicators 1 2 1 drive-activity indicator (green) 2 drive-status indicator (green and amber) About Your System 17
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Drive-Status Indicator Pattern Description (RAID Only) Blinks green two times per Identify drive/preparing for removal second Off Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time. Blinks green, amber, and off Drive predicted failure Blinks amber four times per Drive failed second Blinks green slowly Drive rebuilding Steady green D
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Back-Panel Features and Indicators Figure 1-4 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-4. Back-Panel Features and Indicators 4 12 1 2 3 5 6 7 8 9 10 11 13 Item Indicator, Button, or Icon Description Connector 1 iDRAC6 Enterprise Dedicated management port for the port (optional) optional iDRAC6 Enterprise card. 2 VFlash media slot Connects an external SD memory card (optional) for the optional iDRAC6 Enterprise card. 3 serial connector Conn
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Item Indicator, Button, or Icon Description Connector 11 system identification Turns the system ID modes on and off. button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the LCD panel on the front and the system status indicator on the chassis back panel light blue until one of the buttons is pushed again. 12 power supply 1 (PS1) 717-W or 502-W power supply 13 power supply 2 (PS2) 717-W