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Dell™ PowerEdge™
SC1435 Systems
Hardware Owner’s Manual
www.dell.com | support.dell.com
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. ____________________ Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever wi
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Contents 1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing System Features During Startup. . . . . . . . . . . . . . . . . . . 10 Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 11 Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 13 Connecting External Devices . . . . . . . . . . . . . . . . . . . . . . . . 13
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Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 33 Baseboard Management Controller Configuration . . . . . . . . . . . . . . . 33 Entering the BMC Setup Module . . . . . . . . . . . . . . . . . . . . . . 34 BMC Setup Module Options . . . . . . . . . . . . . . . . . . . . . . . . 34 3 Installing System Components . . . . . . . . . . . . . . . . . . . . 35 Recommended Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Inside the System . . .
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Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Removing the Optical Drive from the System. . . . . . . . . . . . . . . . 54 Installing the Optical Drive in the System. . . . . . . . . . . . . . . . . . 54 Removing the Optical Drive from the Drive Tray . . . . . . . . . . . . . . 55 Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Optional SAS RAID Controller . . . . . . . . . . . . . . . . . . . . . . . 56 Before
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Troubleshooting Basic I/O Functions . . . . . . . . . . . . . . . . . . . . . . 70 Troubleshooting a Serial I/O Device . . . . . . . . . . . . . . . . . . . . 71 Troubleshooting a USB Device . . . . . . . . . . . . . . . . . . . . . . . 71 Troubleshooting a NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Troubleshooting a Wet System. . . . . . . . . . . . . . . . . . . . . . . . . . 72 Troubleshooting a Damaged System. . . . . . . . . . . . . . . . . . . . . . . 73 Troub
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6 Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . 89 System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 90 System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Riser Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 T
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8 Contents
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About Your System This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system’s front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following: Front or b
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Updates are sometimes included with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. Release notes or readme files may be included to provide last-minute updates to the system or documentation or advanced technical reference material intended for experienced users or technicians. Accessing System Features During Startup T
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Front-Panel Features and Indicators Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel. Figure 1-1. Front-Panel Features and Indicators 4 5 3 6 2 7 1 8 Table 1-2. Front-Panel Indicators, Buttons, and Connectors Item Indicator, Button, or Connector Icon Description 1 Power-on indicator, power The power button controls the DC power supply output button to the system. NOTE: If you turn off the system using the power butto
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Table 1-2. Front-Panel Indicators, Buttons, and Connectors (continued) Item Indicator, Button, or Connector Icon Description 4 Diagnostics indicator lights (4) The four diagnostic indicator lights on the system front panel display error codes during system startup. 5 System status indicator light Lights blue during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the indicator to flash blue to
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Back-Panel Features and Indicators Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-2. Back-Panel Features and Indicators 13 2 45 6 7 12 11 10 9 8 1 serial connector 2 video connector 3 expansion slot 4 NIC1 connector 5 NIC2 connector 6 power connector 7 power cable retention bracket 8 system identification button 9 system status indicator 10 system status indicator LED 11 USB connector 12 USB connector cable connector Connecting External Dev
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Table 1-3. Power Button Indicators Indicator Function On Indicates that power is supplied to the system and the system is operational. Off Indicates that no power is supplied to the system. NIC Indicator Codes Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-3. Table 1-4 lists the NIC indicator codes. Figure 1-3. NIC Indicators 2 1 1 link indicator 2 activity indicator Table 1-4. NIC Indicator Codes Indicator Indicator Code
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Table 1-5. Diagnostic Indicator Codes Code Causes Corrective Action Possible processor failure. See "Troubleshooting the Microprocessors" on page 82. Memory failure. See "Troubleshooting System Memory" on page 76. Possible expansion card See "Troubleshooting an Expansion Card" on page 80. failure. Possible video failure. See "Getting Help" on page 95. Hard drive failure. Ensure that the hard drive is properly connected. See "Troubleshooting a Hard Drive" on page 78. Possible USB failure. See "
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Table 1-5. Diagnostic Indicator Codes (continued) Code Causes Corrective Action BIOS checksum failure Ensure that all network connections are functioning detected; system is in properly. See ""Troubleshooting Your System" on recovery mode. page 67." If the problem persists, see ""Getting Help" on page 95." System Messages System messages appear on the screen to notify you of a possible problem with the system. Table 1-6 lists the system messages that can occur and the probable cause and corre
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Table 1-6. System Messages (continued) Message Causes Corrective Actions Diskette drive n seek Incorrect configuration settings in Run the System Setup program to failure the System Setup program. correct the settings. See "Using the System Setup Program" on page 23. Faulty or improperly installed Replace the diskette. If the problem diskette drive. persists, see "Troubleshooting a USB Device" on page 71. Loose diskette drive interface cable. Reconnect the diskette drive USB cable. See "Tr
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Table 1-6. System Messages (continued) Message Causes Corrective Actions General failure The operating system is unable to This message is usually followed by carry out the command. specific information. Note the information and take the appropriate action to resolve the problem. Invalid NVRAM System detected and corrected a No action is required. configuration, Resource resource conflict. Re-allocated Keyboard Controller Faulty keyboard controller; faulty See "Getting Help" on page 95. failu
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Table 1-6. System Messages (continued) Message Causes Corrective Actions No boot sector on hard Incorrect configuration settings in Check the hard-drive configuration drive System Setup program, or no settings in the System Setup program. operating system on hard drive. See "Using the System Setup Program" on page 23. If necessary, install the operating system on your hard drive. See your operating system documentation. No timer tick interrupt Faulty system board. See "Getting Help" on pa
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Table 1-6. System Messages (continued) Message Causes Corrective Actions Read fault The operating system cannot read Replace the diskette. Ensure that the from the diskette or hard drive, the diskette and hard drive cables are Requested sector not system could not find a particular properly connected. See found sector on the disk, or the requested "Troubleshooting a USB Device" on sector is defective. page 71, "Troubleshooting an Optical Drive" on page 78, or "Troubleshooting a Hard Drive