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CommandCenter Secure Gateway
Administrators Guide
Release 4.3
Copyright © 2010 Raritan, Inc.
CCA-0K-v4.3-E
December 2009
255-80-5140-00
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This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2009 Raritan, Inc., CommandCenter®, Dominion®, Paragon® and the Raritan company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java® is a registered trademark of Sun Microsystems, Inc. Internet Explo
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Contents What's New in the CC-SG Administrators Guide xvi Chapter 1 Introduction 1 Prerequisites..................................................................................................................................1 Terminology/Acronyms ..................................................................................................................2 Client Browser Requirements ...................................................................................................
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Contents How to Create Associations ..............................................................................................22 Adding, Editing, and Deleting Categories and Elements.............................................................22 Add a Category..................................................................................................................22 Delete a Category.................................................................................................
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Contents Delete a Device Group ......................................................................................................54 Adding Devices with CSV File Import..........................................................................................54 Devices CSV File Requirements .......................................................................................55 Sample Devices CSV File ......................................................................................
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Contents About Interfaces.................................................................................................................78 Viewing Nodes.............................................................................................................................78 Nodes Tab .........................................................................................................................78 Node Profile...................................................................
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Contents Chapter 9 Users and User Groups 129 The Users Tab ...........................................................................................................................130 Default User Groups ..................................................................................................................131 CC Super-User Group .....................................................................................................131 System Administrators Group................
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Contents Using Custom Views in the Admin Client ..................................................................................155 Custom Views for Nodes.................................................................................................155 Custom Views for Devices...............................................................................................157 Chapter 12 Remote Authentication 161 Authentication and Authorization (AA) Overview..............................
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Contents Navigate Multiple Page Reports......................................................................................181 Print a Report...................................................................................................................181 Save a Report to a File....................................................................................................181 Purge a Report's Data From CC-SG.........................................................................
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Contents Chapter 15 Advanced Administration 206 Configuring a Message of the Day ............................................................................................206 Configuring Applications for Accessing Nodes..........................................................................207 About Applications for Accessing Nodes.........................................................................207 Checking and Upgrading Application Versions ...................................
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Contents Security Manager.......................................................................................................................234 Remote Authentication ....................................................................................................234 AES Encryption................................................................................................................234 Configure Browser Connection Protocol: HTTP or HTTPS/SSL..................................
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Contents Edit Network Interfaces Configuration (Network Interfaces) ...........................................275 Ping an IP Address..........................................................................................................276 Use Traceroute................................................................................................................277 Edit Static Routes .......................................................................................................
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Contents CC-SG and Client for IPMI, iLO/RILOE, DRAC, RSA.....................................................318 CC-SG and SNMP...........................................................................................................318 CC-SG Internal Ports.......................................................................................................319 CC-SG Access via NAT-enabled Firewall .......................................................................319 RDP Access to N
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Contents Appendix C User Group Privileges 321 Appendix D SNMP Traps 330 Appendix E CSV File Imports 332 Common CSV File Requirements..............................................................................................333 Audit Trail Entries for Importing .................................................................................................334 Troubleshoot CSV File Problems ..............................................................................................
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Contents Node Information .......................................................................................................................353 Location Information ..................................................................................................................354 Contact Information....................................................................................................................354 Service Accounts ..................................................
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What's New in the CC-SG Administrators Guide The following sections have changed or information has been added to the CommandCenter Secure Gateway Administrators Guide based on enhancements and changes to the equipment and/or documentation. • Discover and Add Devices (on page 15) • Add User Groups and Users (on page 19) • Add a KVM or Serial Device (on page 34) • Devices CSV File Requirements (on page 55) • Add an Interface (on page 99) • Interfaces for In-Band Connections (on page
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What's New in the CC-SG Administrators Guide • Configuring Power Control of Power IQ IT Devices (on page 306) • CC-SG Clustering (on page 315) See the Release Notes for a more detailed explanation of the changes applied to this version of the CommandCenter Secure Gateway. xvii
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Chapter 1 Introduction The CommandCenter Secure Gateway (CC-SG) Administrators Guide offers instructions for administering and maintaining your CC-SG. This guide is intended for administrators who typically have all available privileges. Users who are not administrators should see Raritan's CommandCenter Secure Gateway User Guide. In This Chapter Prerequisites..............................................................................................1 Terminology/Acronyms...........
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Chapter 1: Introduction Terminology/Acronyms Terms and acronyms found in this document include: Access Client - HTML-based client intended for use by normal access users who need to access a node managed by CC-SG. The Access Client does not allow the use of administration functions. Admin Client - Java-based client for CC-SG useable by both normal access users and administrators. It is the only client that permits administration. Associations - relationships between categories, elemen