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USER GUIDE Plantronics cs 50/60-UsB WIRELESS HEADSET SySTEm 0 0 0
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TABLE OF CONTENTS PACKAGE CONTENTS Headset and wearing options Package contents 3 Features 4 Setup 6 Headband Charging 7 Headset Positioning 7 ® Installing PerSono Suite software 8 Configuration and Status 9 Adjusting fit 10 Making/answering/ending calls 11 Earloops Adjusting volume, initiating flash 12 Muting a call, initiating smart button 12 Base Travelling with CS60-USB 13 Headset controls 14 Base indicator lights 15 Troubleshooting for CS60-USB 15 AC Charger Subscription 18 System reset 18
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FEATURES Base Back and side Ringer switch (On = up position) (Off = down position) Subscription Stand pegs button access hole (paperclip required) AC charger port USB connector Base - Top View Base - Bottom View Telephone Handset Jack Front Headset Front: CS55 Indicator Lights Talking (Green) Handset Lifter Jack Charge indicator light (red) Status indicator light (green) Power (Red) Front: Charging (Amber) AC Charging Jack Listening volume/mute/flash/ CS50 smart button Call control button T
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30CM 15cm 6“ SETUP CHARGING 1 hour = minimum charge to continue setup 3 hours = full charge 1 To install base unit, first thread the USB cable through the bottom of the base so it rests in the notch. Then attach the stand by inserting the stand pegs into the holds on the underside of the base unit. 1. Slide headset into charging cradle. 2. Gently press down on the headset to ensure that headset is in correct position. Red charge indicator light on base will illuminate while charging and wil
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INSTALLING PERSONO SUITE SOFTWARE Plantronics PerSono Suite software provides the link between your CS60-USB headset Using CS50/60-USB with Microsoft and compatible softphone applications on your computer. PerSono Suite software Office Communicator provides the ability to remotely detect and answer/end a call from your softphone application via the headset call control button. In addition to the softphones and features supported via PerSono Suite, CS50/60-USB In addition, PerSono Suite prov
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1 1 2 2 ADJUSTING FIT MAKING/ANSWERING/ENDING CALLS Wearing Options Retaining Ring To make a call: Snap speaker into retaining ring of 1. Adjust headband to fit. Press the call control button on the headset. The status indicator lights on both the base desired wearing option (headband 2. Rotate headset in retaining ring or earloop). and the headset should go on, indicating a successful link. Dial using softphone. until microphone is pointing towards your chin. To answer a call: Press the ca
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ADJUSTING VOLUME, INITIATING FLASH TRAVELLING WITH CS60-USB Minor Adjust Major Adjust Gently push Disassembled unit side-to-side to disassemble Rock the headset volume control back and forth to adjust listening volume. You have the option to easily disassemble the CS60-USB for travel. To adjust the listen or speak volume of the softphone, please refer to the softphone user documentation. To adjust the listen or speak volume of the audio device on the computer, use the Sound ® and Audio Device
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HEADSET CONTROLS BASE INDICATOR LIGHTS Status indicator light (green) Charge indicator light (red) Key Feature Action Tone Ascending/descending Listening volume Rock back and forth tones, 2 tones at limit Action Light Press straight in and Smart button hold for more than Charging Red light illuminates brightly 2 seconds Fully charged Red light goes off Short key press Muted Green light flashes quickly Mute 3 tones every 15 seconds straight in Headset not in base Red light illuminates
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TROUBLESHOOTING FOR CS60-USB Problem Solution Problem Solution My headset does not work with • Headset may be out of range of the base. Move closer Sound in headset is distorted. • Lower the listen volume on your softphone until the base unit. to base unit until the headset is within range. Range I can hear echo in headset. the distortion disappears. varies with office environment. • If the distortion is still present, lower the listen • Headset battery needs to be charged. See page 7. volume
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SUBSCRIPTION BATTERY REPLACEMENT The headset and base unit are supplied subscribed to each other. However, if you wish to use The custom battery inside the headset should last 2-3 years. When talk time decreases a replacement headset with the base unit, then the units must be re-subscribed as follows: significantly, you should replace the battery. Call Plantronics at 0800 410 014 to order one. Once you have received it, follow directions below to replace. 1 2 3 1 2 Return the headset to the ch
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MAINTENANCE 1. Unplug the unit from the computer and the AC charger from the power source before cleaning. 2. Clean the equipment with a damp (not wet) cloth. 3. Do not use solvents or other cleaning agents. TECHNICAL ASSISTANCE Visit our web site at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information. The Plantronics Technical Assistance Center (TAC) is also ready to assist you on 0800 410 014. AUT, BEL, DEU, DNK,
