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VOYAGER 510
®
BLUETOOTH
HEADSET SYSTEM
User Guide
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WELCOME ® Voyager 510 Bluetooth Wireless Headset System User Guide Thank you for selecting the ® Voyager 510 Bluetooth Headset System from Plantronics. The Voyager™ 510 system offers wireless, hands-free headset convenience and workspace mobility. This user guide provides instructions on the installation and usage of your system. www.plantronics.com 1
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DIAGRAMS 8 10 9 1 12 18 11 HEADSET 23 22 20 19 21 24 25 2
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DIAGRAMS BASE UNIT 16 5 13 17 7 15 14 3 4 6 2 3
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WELCOME DIAGRAM KEY BASE UNIT HEADSET 1 Tx Slide Switch (A-D) 19 Microphone 20 Earpiece 2 Rx Slide Switch (1-4) 21 Call Control Button (Headset) 3 Speak Volume Adjust UP 22 Listen Volume Adjust +/- 4 Speak Volume Adjust DOWN 23 Power/Mute Button 5 Call Control Button (Base) TM 24 Status Indicator 6 IntelliStand Switch ON/OFF 25 Charge Contacts 7 Configuration Dial 8 AC Power Adapter 9 AC Power Adapter Port 10 Handset Cable Port 11 Telephone C
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CONNECTING YOUR VOYAGER 510 SYSTEM OPTION – HANDSET LIFTER 5
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INFORMATION This User Guide provides instructions on the installation and usage of your Voyager ® 510 Bluetooth Headset System. For safety and regulatory information, please refer to the separate “Important Safety and Operational Information” booklet. Detailed technical information and a copy of the Declaration of Conformity can be found at www.plantronics.com/documentation CHARGING YOUR HEADSET The Status Indicator will be illuminated red while charging and change to blue when the headset is
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WELCOME ? 45cm 30cm 15cm POSITIONING YOUR SYSTEM Positioning: Recommended separation distance. Important: Incorrect positioning can cause problems with noise and interference. 7
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POWERING THE HEADSET ON & OFF To turn the headset on press in and hold the Power/Mute Button for 3 seconds until the Status Indicator flashes blue. To turn off, press and hold the button again for 3 seconds until the Status Indicator flashes red. COMPATIBILITY WITH YOUR TELEPHONE It is very important that the Configuration Dial is positioned correctly. Audio problems may be experienced if this is incorrectly set. If you cannot hear a dial tone through your headset, turn the configuration di
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A B PLACING A CALL Placing a call on your corded telephone: Lift the handset and then press either the Call Control button on the headset (A) or base unit (B). When you hear the dial tone, dial as normal. If you do not obtain a dial tone, check that the Configuration Dial is set correctly as described on page 8. Important: If your corded telephone has a receive volume control, ensure it is set no higher than mid-range. Too high a setting could cause audio problems. Plac
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AB LISTEN VOLUME A: Adjust the Listen Volume (how others sound to you) to a comfortable level. B: If you cannot find a comfortable Listen level, try different settings on the Rx Slide Switch (1-4) as shown until a satisfactory sound level is experienced. Note: This setting only adjusts the headset listen level on calls placed using the corded telephone and cannot adjust the headset Listen Volume when used with a mobile handset. Important: Too high a Listen Volume can cause a
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MUTE BUTTON To mute a call, short press (<1 sec) the Power/Mute Button once. To take the call off mute, short press (<1 sec) the button again. 11
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OPERATION WITH THE HANDSET LIFTER ACCESSORY The Plantronics Handset Lifter is an accessory that can be purchased for use with Plantronics Wireless Headset Systems. It has two functions: 1. To automatically notify you when an incoming call is detected even when you are away from your desk. 2. To lift the telephone handset from its cradle at your command even when you are away from your desk. The installation of the Handset Lifter is described in the user guide that is supplied with it.
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SWITCHING FROM HEADSET TO HANDSET WHEN USING THE LIFTER If during a call you are using your headset and want to switch to the telephone handset, remove the handset from the Lifter, then press the Call Control Button on either your headset or the base unit. The Lifter will lower and you will then be able to continue the call using the handset. SWITCHING FROM HANDSET TO HEADSET WHEN USING THE LIFTER If during a call you are using the telephone handset and want to switch to your headset, p
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AUDIBLE WARNINGS OUT OF RANGE WARNING As you walk away from the base unit you will eventually reach the system operating range limit. The system will issue audible warnings at the operating limit. If not in a call: One low tone when edge of range reached. One high tone when back in range. If in a call: One low tone when edge of range reached. One high tone followed by a triple tone when back in range On hearing the edge of range alert you should walk closer to the base unit to ensure
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PAIRING ® The Voyager 510 Bluetooth Headset System is supplied with the Headset and Base Unit factory paired to each other. However, if you have purchased a Voyager 510 System Base Unit or if you wish to use a replacement headset with your existing base unit the units must be paired as follows: 1. Press and hold both the Speak Volume Adjust Buttons (3 & 4) on the base unit until the indicator in the Call Control Button (5) starts to flash. 2. Press and hold the headset Listen Volume Adjust
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OPTIONAL PARTS & ACCESSORIES There are a range of Plantronics accessories designed to enhance the functionality of ® your Voyager 510 Bluetooth Headset System. Please contact your Plantronics Supplier for further details. 1. HL10 Telephone Handset Lifter 2. On-Line Indicator 3. On-Line Indicator Extension Cable 4. Accessory Converter Cable 5. AC Power Adapter (UK only) 6. AC Power Adapter (Europe excluding UK) 7. US Power Adapter 8. CLA Charger 9. USB Charger 10. Beltpack Carry Pouch 11. Bas
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MODEL AND COUNTRY INFORMATION See package for product model number and refer to the table below for approved used. 67890-07 AUT, BEL, DEU, DNK, 67892-07 ESP, FRA, GBR, GRC, ITA, IRL, LUX, NLD, PRT, SWE, FIN, CYP, CZE, EST, HUN, LVA, LTU, MLT, POL, SVK, SVN. 67890-04 67892-04 67890-01/02 United States, Canada 67892-01/02 67890-09 Australia, New Zealand 67892-09 17
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TROUBLESHOOTING PROBLEM I plugged everything in but the lights won’t come on. Possible Cause Solution No power Check that the AC Power Adapter is connected to the base unit. Check that the AC Power Adapter is connected to the mains supply. Check that the AC Power Adapter is the model supplied by Plantronics. PROBLEM My headset does not work with the base unit. Possible Cause Solution Headset is turned off Turn it on by pressing in and holding the Power/ Mute Button for approximately 3 se
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PROBLEM Callers cannot hear me. Possible Cause Solution Mute is selected Press the Power/Mute Button once as described on page 11. Headset microphone Align the headset boom with your mouth boom is incorrectly positioned Speak volume is too low Increase the Speak Volume by adjusting the Speak Volume Controls on the base unit as described on page 10. If the volume is still too low, select another Tx Slide Switch setting as described on page 10. Incorrect Configuration Try other Configura
