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BH970 Wireless Mono DECT Headset
User’s Guide
Guide de l’utilisateur
Logitech for Business
Logitech pour les professionnels
USER MANUAL
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English ..................................................................................................................3 Français ............................................................................................................. 31
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Contents 1. Product Overview ...................................................................................6 1.1 Welcome ......................................................................................................................................................6 1.2 Headset Parts ............................................................................................................................................6 1.3 Headset Attachments ......................................
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5. BH970 Headset Features ................................................................... 15 5.1 Headset Multifunction Button ....................................................................................................16 5.2 Headset Touch Panel .........................................................................................................................16 5.3 Headset LED Indicator .............................................................................................
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8. Advanced BH970 Headset Features .............................................. 20 8.1 Safetone™ Hearing Protection.....................................................................................................20 8.2 Wireless Range ......................................................................................................................................21 8.3 Headset Density Limits ................................................................................................
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1. Product Overview 1.1 Welcome Congratulations on purchasing the BH970 Headset. We hope you will enjoy its wide range of features, and find it comfortable to wear and easy to use. BH970 Headset Features * Up to a 492-foot (150-meter) range from headset to base * Wideband audio for excellent sound quality * Touch panel volume and mute controls * Intuitive headset multifunction button for easy call handling * LED and audio indicators * Advanced hearing protection with SafeTone™ * Noise-cancellin
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Attaching the Headband 1. Align the headset and the headband wearing-style attachment, as illustrated, and press firmly together until they click into place (snap-to-click). 2. Rotate the microphone boom arm for left or right ear use. 3. Adjust the length of the headband to fit snugly against the head. Attaching the Earhook 1. Assemble the earhook wearing-style attachment for left or right ear use. If necessary, remove the earbud and replace with another size for best fit. 2. Align the headset
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1.4 BH970 Base Headset recharge contact Headset cradle Keypad Microphone volume control Clear dial tone switch Front panel Security slot Speaker Busy-light Telephone port indicator port Handset port Power adapter port AUX port USB port BH970 Wireless Mono DECT Headset User’s Guide 8
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1.5 Preparing the Base 1. Remove the protective foil from the cradle and the keypad. 2. Rotate the cradle for left- or right-handed docking, as illustrated. 1.6 Optional Accessories from Jabra® The following Jabra PRO accessories are available separately at www.jabra.com. Jabra GN1000 Electronic Hookswitch Adapter Neckband Attachment Replacement Headband Attachment Replacement Earhook, with Earbuds Replacement Ear Cushions BH970 Wireless Mono DECT Headset User’s Guide 9
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2. Connecting Launch the Interactive Setup Wizard Available from www.logitech.com/support/BH970 for Animated Setup Instructions The easiest way to connect and configure the BH970 Headset is to use the Interactive Setup Wizard available from www.logitech.com/ support/BH970. Refer to the Important Information Guide for important safety instructions prior to installing and using the BH970 Headset. 2.1 Connect to AC Power Connect the Power Adapter to the Base 1. Plug the power adapter into the por
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2.4 Connect to a Desk Phone You can connect the BH970 Headset solution to both a PC and a desk telephone. Connecting to a desk phone will vary, depending on the type of desk phone used. Refer to specific desk phone documentation for connection details. Connect to a Desk Phone Using the Headset Port This desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for switching between handset and headset. If the supplied te
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Connect to a Desk Phone with Remote Handset Lifter A remote handset lifter manually lifts the handset from the receiver to make or answer a call. To connect a remote handset lifter to a desk phone, please refer to your remote handset lifter documentation. 2.5 Connect to a Busy-light Indicator A remote busy light indicator connects to the port marked on the base, and indicates to colleagues when the BH970 Headset is on a call. 3. Configuring 3.1 Configuring for Desk Phones Before first-time us
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Set the Microphone Volume 1. Ensure the headset is docked, and then press and hold the desk phone button on the BH970 Base keypad until the desk phone icon changes to . 2. Remove the front panel of the BH970 Base, as illustrated. 3. Put on the headset. The desk phone icon will change to . If the icon does not change, tap the desk phone button on the BH970 Base keypad. 4. Get a dial tone by pressing the headset button on the desk phone, or by lifting the desk phone handset. 5. Make a test call.
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Setting Value Auto Detect (default) Jabra GN1000/RHL/None Jabra IQ EHS Desk phone EHS/RHL mode Cisco® DHSG MSH Level 0 (default) Level 1 IntelliTone level Level 2 Level 3 Level 4 Normal (default) Maximum DECT wireless range Low Very low Narrowband (default) Bandwidth mode for desk phone Wideband Narrowband Bandwidth mode for communication software Wideband (default) Microsoft (default) Cisco, Avaya®, Siemens®, IBM®, Aastra®, Skype™ Communication software type Other None (Communication Softwar
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4. Jabra PC Suite The Jabra PC Suite is a collection of software programs designed to support the BH970 Headset. For optimal functionality and management of the BH970 Headset, it is highly recommended that you install the Jabra PC Suite. The Jabra PC Suite consists of the following: Communication Software Call Manager – enables call management via the communication software, and indicates status of the BH970 Headset. Jabra Control Center – settings management and monitoring of the BH970 Heads
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5.1 Headset Multifunction Button The multifunction button is located on the top of the headset, and manages calls on the target phone. You can answer calls, end calls, switch between held calls, and more using a combination of taps, double-taps, or presses. Phone idle Press Function Tap Double-tap (hold 1-3 secs) Answer incoming call Get a dial tone on target phone Reject incoming call Call last number dialed (supported communication software only) Switch between target phone Power
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5.5 Base Keypad The BH970 Base keypad displays information about the headset and call status, and has controls for call handling. From here, you can change target phone, answer an incoming call, end the current call, configure base settings, or open an audio link to the current target phone. 1. Battery icon – indicates the current battery level. 3 2. Headset docking icon – indicates the headset is docked. 2 1 3. Audio link icon – indicates audio link between base and headset 4 is active. 4.
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6. Basic Call Management 6.1 Desk Phone: Making, Answering, and Ending Calls Phone with electronic hookswitch or Phone without electronic hookswitch or handset lifter handset lifter If necessary set the desk phone as the target phone by pressing and holding the desk phone button on the BH970 Base until the desk phone icon changes to white. 1. Lift headset from docking cradle or tap the multifunction button or 1. Lif t headset from docking cradle or Make call tap the desk phone button on the
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7. Advanced Call Management 7.1 Call Waiting Call waiting allows a current communication software call to be placed on hold, and an incoming communication software call to be answered (supported communication software only). Check your communication software documentation for call waiting compatibility. Call waiting can be managed on the headset or the base. Headset Base Multifunction button Communication software keypad button Accept incoming call and put current call on hold Press (1-2 secs
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End Group Call To end a selected call in the group call, tap the relevant desk phone or communication software button on the base keypad. The group call will be ended for that participant. To end the group call for all participants, dock the headset or tap the multifunction button. 7.4 Conference Call with Multiple Headsets The BH970 Headset enables up to three additional BH970 headsets to be connected to the BH970 Base for conferencing. When two or more additional headsets are connected to th
