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Quick Reference Instructions
Verizon Home Voice Mail
Your first step ... ALWAYS GET INTO YOUR MAILBOX FIRST
To do this from your home telephone, dial the Home Voice Mail system number,
then enter your passcode.
Once you’re in your mailbox ...
Special keys
that are always
To listen to your messages
Á
available ...
Cancel and Exit
Ð
While listening to your messages ...
Recorded Help
¼
User Guide
To replay a message
Á
Skip and
Complete
To save a message
ª
To erase a message
Verizon Home
£
To rep
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4. To indicate that you have read and Special Keys - Now and then, the voice Before using Home Voice Using Home Voice Mail agree with the Limitations of prompts will ask you to press or Ñ ± Now that you have set up your Home Mail for the first time ... Liability and Terms and Conditions, located on the bottom row of your Voice Mail mailbox, you’re ready to learn press . telephone keypad Á Take a few minutes to get set up. Follow how easy it is to use this service. Use this 5. Listen carefully t
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After you hear each message, you will You will then have two choices: With either choice, your current From Another Home Voice Mail have the following three options: greeting will be played: n To keep your current password, Subscriber’s Phone with the Same n To replay a message, press . press . n To keep your current greeting, press Ú Ú Access Number: . Á n To save a message, press . n To change your current password, Û Retrieving messages from another Home press . n To change your current greet
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For example: Sample Individual Greeting: “Hi, this A Suggestion for Easy Set-Up: Multiple Mailbox is (name). Please leave a message for me Have one member of your household “If you want Jim, press ; if you want Multiple Mailbox is great for families Ú after the tone.” follow the voice instructions for setting Bill press ; if you want Mary, press with teenagers, for households with Û n Repeat the above steps for each up all the mailboxes and then have that ; if you want John (host), leave your r
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The voice instructions will tell you that How Will I Know if I Have New Can I Leave a Reminder Message in How Does Home Voice Mail Work with the Multiple Mailbox extension already Messages? My Own Mailbox if I’m at Home? Distinctive Ring? exists. If you have new messages, you will hear Dial your Access Number. When the Calls to the Distinctive Ring number(s) n To erase the mailbox extension, an interrupted dial tone when you pick up service answers and asks you for your are answered in the same
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You may choose more than one Delivery How To Use Messaging: How To Use Your Call Wake Up Call Wake Up Option from this menu. Schedule: Remember to always enter the 10-digit With Call Wake Up, you can stop n To make the message Urgent, press number (area code plus telephone worrying about setting the alarm. This If Call Wake Up times have already been Ú set, the system will review the schedule number) of the person to whom you want service allows you to set up a Call Wake n To make the message P
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charge for Call Reminders deposited in n To keep your Call Reminder, press n Enter an additional number to Each time I turn Call Wake Up On/Off, your own mailbox. . receive a Call Reminder, otherwise Ú must I reset my schedule? press . *Price subject to change without notice, availability and Ü n To re-record your Call Reminder, No, Call Wake Up reverts back to the other restrictions may apply. press . n Record your Reminder message to Û previous schedule saved. the recipient. n To hear your Cal
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There may be a charge to replace lost passwords. Next, you must decide if you wish to be What if no one is available to answer Setting Pager Notification: Individual messages are kept for up to 30 days. The paged for all messages left in your the telephone when a Call Reminder n To reach the Personal Options Menu, service will hold a number of messages based on mailbox or only urgent messages. the type of Home Voice Mail service to which you press at the Main Menu. comes in? Ü subscribe. Once th