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Business Communications Manager
Nortel Mobile Voice Client 2050
User Guide
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Revision history Revision history March 2005 Standard 2.00. This document is issued to support Nortel Mobile Voice Client 2050 Verison 2.00.0161 for Business Communica- tions Manager (BCM). August 2004 Standard 1.00. This document is issued to support Business Communications Manager (BCM) Release 3.6. 3
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Revision history 4
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Contents Contents About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Mobile Voice Client 2050 overview . . . . . . . . . . . . . . . . . . . . 8 Software dependencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Communication servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Supported PDAs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Headsets . . . . . . . . . . . . . . . . . . . . . .
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Contents Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Maintaining call quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Managing Contacts with Mobile Voice Client 2050 . . . . . . 41 Editing the Contacts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Accessing Contacts Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Accessing the PDA Contacts list . . . . . . . . . . . . . . . . . . .
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About this guide About this guide This User Guide provides information about the Nortel Mobile Voice Client (MVC) 2050. The Nortel Mobile Voice Client (MVC) 2050 is designed to add wireless voice communication to the Personal Digital Assistant (PDA). 7
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Mobile Voice Client 2050 overview Mobile Voice Client 2050 overview Designed to work with your personal digital assistant (PDA) and IP-based telephone systems, the Mobile Voice Client (MVC) 2050 provides real- time voice service over the Internet. The MVC 2050 supports several features, including the following: • six programmable line/feature keys • four soft keys (self-labeled) • 12-button dialpad • multifield display • end user-selectable skins To make a call from your PDA using the MVC 205
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Mobile Voice Client 2050 overview Software dependencies The following are the MVC 2050 primary software dependencies: • Windows Mobile 2003 for Pocket PC • Windows Mobile 2003 Second Edition for Pocket PC Note: Windows Mobile 2003 SE AKU1 is not supported (Version 4.21.1088 (Build 14132)). AKU1 has a bug which makes it impossible for third parties to use Settings applets. This is resolved with WM2003 SE AKU2 (Version 4.21.1088 (Build 14260.2.0.5)). • GIPS NetEQ (included with the MVC 2050 s
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Mobile Voice Client 2050 overview For Nortel Technical Support use this link: http://www.nortel.com/support PDA processor models, speed, and amount of memory vary. To maintain audio quality, do not overload the processor with intensive tasks while using the MVC 2050. For example, Nortel does not recommend using your PDA Internet browser while using the MVC 2050. PDA vendors offer two types of rechargeable battery: standard and extended-life. The extended-life battery is recommended to provi
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Mobile Voice Client 2050 overview MVC 2050 menus and screen features The MVC 2050 software provides menus and screen features for your PDA. Table 1 lists the MVC 2050 menus and their selections. Table 1: MVC 2050 menus Menu Selections File Run in background, Paste, Contacts, Settings, Exit Keys Answer, Release, Hold, Features, Macros Help Diagnostics, Contents, About Note: Keys > Features and Keys > Macros selections in Table 1 also provide pop-up menus. The MVC 2050 supports both portrait
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Mobile Voice Client 2050 overview Figure 1: Call Handling screen (portrait) Call handling icons Black_Toolbar_BCM_1.bmp Display Soft keys (self-labeled) Programmable Dialpad Line/Feature keys Toolbar Menu Bar Figure 2: Call Handling screen (landscape) Call handling Display icons Soft keys (self-labeled) Programmable Dialpad Line/Feature keys Menu Bar Toolbar 12
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Mobile Voice Client 2050 overview Table 2 describes the MVC 2050 screen features. Table 2: MVC 2050 screen features Screen features Selections Call Handling icons Hold, Answer, Release Toolbar (portrait) The retractable toolbar is present only on the portrait skin. It contains keys that are not present on the remainder of the display. They are: Directory, Messages, Shift, Services, Expand, Copy, and Exit The toolbar can be shown or retracted using the Toolbar icon on the menu bar. See Fig
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Installing and configuring the Mobile Voice Client 2050 Installing and configuring the Mobile Voice Client 2050 To install the MVC 2050 on your PDA: 1. If you have an older version of the MVC 2050 installed on your PDA, you must remove it prior to installing a newer version. See “Removing a previous version of MVC 2050” on page 14. 2. Place your PDA in its cradle. 3. Synchronize your PDA with a desktop PC running Microsoft ActiveSync®. See “Connecting a PDA to a desktop PC using ActiveSync”
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Installing and configuring the Mobile Voice Client 2050 Figure 3: Removing MVC 2050 MVC 2050 installation method The MVC 2050 supports installation from a docked PDA with a Microsoft ActiveSync connection to a desktop PC. Connecting a PDA to a desktop PC using ActiveSync Use the following procedure to synchronize your PDA to your desktop PC: 1. Place your PDA in its cradle. 2. Ensure that ActiveSync is running. Connection is confirmed on the ActiveSync screen. 3. Wait for the two PCs to sync
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Installing and configuring the Mobile Voice Client 2050 Figure 4: ActiveSync connected AAA1185.bmp Installing the MVC 2050 from a desktop PC using ActiveSync Use the following procedure to install the MVC 2050 using the CD: 1. Insert the MVC 2050 CD into the CD-ROM drive of your desktop PC. 2. Go to your desktop, and double-click My Computer. 3. Select the CD Drive. 4. Select Setup. 5. Follow the instructions on the screen. The Install Wizard displays a message asking you if you want to modif
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Installing and configuring the Mobile Voice Client 2050 MVC 2050 configuration Enable ClearType The MVC 2050 uses a special screen font, which requires that ClearType® be enabled on your PDA. To enable ClearType: 1. From the PDA’s Main Application screen, select Start. 2. Select Settings. 3. Select Screen. 4. Select Enable Clear Type. Automatic Gain Control Since the MVC 2050 requires a headset to operate properly, disabling Automatic Gain Control is sometimes necessary to attain optimum aud
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Installing and configuring the Mobile Voice Client 2050 6. Select Disable. 7. Select Yes. For further information about MVC 2050 configuration and settings, see the MVC 2050 Help system. 18
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MVC 2050 Call Handling screen MVC 2050 Call Handling screen Starting the MVC 2050 To start the MVC 2050 from your PDA: 1. From your PDA Main Application screen, select Start. 2. Select Programs. See Figure 5. 3. Select Mobile Voice Client 2050. The Call Handling screen appears. See Figure 6 on page 20. Figure 5: Starting the MVC 2050 from the Main Application screen AAA1211a.bmp AAA1211b.bmp 19
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MVC 2050 Call Handling screen Figure 6: Call Handling screen Call handling Hold icons Answer Message Lamp Release Black_Toolbar_Msg Lamp_BCM_1.bmp Display Soft keys (self-labeled) Programmable Dialpad Line/Feature keys Messages Shift Directory Services Volume Up Expand Volume Down Copy Mute Quit Toolbar Menu Bar System Input Paste Toolbar Toggle Contacts Settings Navigation You can use the up, down, left, and right cursor control arrow keys on your PDA as navigation buttons to move around the d
