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Ascotel Voice Mail System AVS 5150
User Guide
Ascotel IntelliGate Telecommunication Systems
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Contents Brief operating instruction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Operation design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Accessing the management functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Voice menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Listen to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Options: password . . . . .
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Brief operating instruction Brief operating instruction Brief operating instruction Voice Mail System To access your personal mailbox: 1. Enter the Voice Mail System internal or external telephone number. Internal telephone number External telephone number 2. Activate Tone_dial_mode/DTMF, if required (dependent on your terminal type). 3. Enter any other key that your system requires: 4. Follow the instructions of the voice menu. Voice menus Listen to Personal Do not External Send a Main messag
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Brief operating instruction 3
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Operation design Operation design As a voice mail subscriber you have your own personal mailbox. It works similar to an answering machine: callers hear a greeting and can leave a spoken message. The AVS Voice Mail System also offers you an array of other features that go far beyond the usual answering machine functionality. These include such functions as "Auto-Attendant", internal and external notification, simultaneous group mes- saging, multilingual capability and more. The system is ope
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Operation design Accessing the management functions To dial your personal mailbox, proceed as follows: 1. Dial the user group number or DDI number of your voice mail system. 2. Ensure that your telephone is sending DTMF dialling signals. If necessary you can activate the Transparent/DTMF mode by pressing and holding the * key or by pressing the Foxkey. 3. You hear: "Please enter your password."The initial default password is "1234". It is recommended that you change this password immediately
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Voice menus Voice menus The following sections describe the management functions of your personal mailbox. After you dial your mailbox, the first voice menu level acoustically informs you all possible item selections. You then access one of these by pressing a corresponding key. Note: With the help of the User’s Quick Guide (see page 2) you can access the desired management function at any time by using the corresponding key selection without having to listen to the spoken text. This appli
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Voice menus Options: password It is recommended that you prevent unauthorised access to your mailbox by selecting a personal password. A password consists of a four-digit number using the digits 0 to 9. The DTMF dialling signals * and # cannot be used. If you forget your password, the system administrator can reset it to the default value "1234". Entering the value "0000" deactivates password prompting. Please proceed according to the voice menus. Options 2 1 Password haz1311aaena0 1 2 9 Li
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Voice menus Options: language The AVS Voice Mail System gives you a choice of three system languages. The first language is the default language. You can change the default language for your mailbox. After doing so, system messages are spoken in the newly selected lan- guage. This applies, for example, to the voice menu for your mailbox’s manage- ment functions and to the default greeting to callers who dial your mailbox. Please proceed according to the voice menus. Options 2 2 Language haz13
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Voice menus Personal greeting The voice mail system assigns a standard greeting to each mailbox, e.g. "You are connected to mailbox number NNN". This menu gives you the opportunity to record your personal greeting. As the mailbox owner, you can listen to the per- sonal greeting, change it or delete it at any time. Personal greeting 3 haz1313aaena0 1 2 8 9 Listen Record, Delete Back modify Note: Callers can skip the greeting and leave a message immediately by pressing the # key. Please procee
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Voice menus Do not disturb In this menu you can activate or deactivate the "Do not disturb" function. When it is activated, the voice mail system does not transfer calls to the mailbox subscriber. The caller then receives a special greeting that offers other connection possibilities. You are notified of the current setting after you activate or deactivate the func- tion. Do not disturb 5 On/Off haz1316aaena0 Notification The purpose of external notification is to signal reception of messages
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Voice menus Send messages This function allows you to send a new message to one or more mailboxes. This is especially useful in the following situations: • You want to leave a message for a mailbox owner who has not diverted to the voice mail system. • You want to send a message to several or all mailbox owners simultaneously. There are five mailbox groups with the default numbers 000, 001, 002, 003 and 099. The system administrator can assign mailboxes to the first four groups. The 099 gr
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Voice mail operation with configured keys Voice mail operation with configured keys For convenient operation of frequently used voice mail functions (e.g. activating and deactivating call diversion and call forwarding to your mailbox, calling up received messages, etc.) you can take advantage of the freely configurable keys of your Office telephone. These you can configure yourself by assigning function commands to keys. Once they are configured, simply pressing a single key per- forms the
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Voice mail operation with configured keys Three examples of key configuration The following three steps take you to the key configuring menu. This procedure applies to all examples which follow: 1. Press the menu key repeatedly until "Configuration" (or "Programming") appears and then confirm with the Foxkey or hold down the menu key 2. Press the menu key repeatedly until "Keys" appears and then confirm with the Foxkey 3. Press the free key to configure Continue from step 4 of the following
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Voice mail operation with configured keys Tip: You can also add the number of your voice mail system to the function key by editing the content of memory 1 in the following way: Activate call diversion I*21nnnPX Activate call forwarding I*61nnnPX In the above, "nnn" is the number of your voice mail system. Your mailbox number is automatically assigned and thus need not be specified. Note: The activated function can also be deactivated with the Foxkey under "Reset". Example 2 Accessing the ma
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Voice mail operation with configured keys Tip: You can also add your mailbox password to the function key by editing the content of memory 1 in the following way: "InnnZxxxxf". Meaning: nnn number of the voice mail system xxxx user password f management function (e.g. f = 1 for "Listen to messages") Note: By default the Office 25, 35, and 45 telephones automatically switch to Transparent/DTMF mode when a connection is initiated. Thus the func- tion command ‘Z’ is unnecessary. Example 3 Call
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Voice mail operation with configured keys Tip: You can also add your mailbox password to the number key by editing the memory content accordingly. (See Tips for examples 1 and 2.) Note: If you configure this function on the key of a telephone without its own mailbox, you go directly to the main menu of the "Auto-Attendant". 15
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Subject to delivery availability an technical modifications. The scope of performance depends on the software. © by Aastra eud-0166_en / 1.1
