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®
DEFINITY
4624 IP Telephone
Release 1
User’s Guide
555-233-776
Issue 1
Comcode 700206436
July 2001
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variety of losses to your company including, but not limited to, Copyright and Legal Notices human/data privacy, intellectual property, material assets, finan- cial resources, labor costs, and/or legal costs. Copyright © 2001, Avaya, Inc. All Rights Reserved Your Responsibility for Your Company’s Telecommunications Security Notice The final responsibility for securing both this system and its net- Every effort was made to ensure that the information in this book worked equipment rests with yo
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Document” entitled “Related Resources.” Part 15: Personal Computer Statement. This equipment has been certified to comply with the limits for a Class B You can be placed on a standing order list for this and other computing device, pursuant to Subpart J of Part 15 of FCC documents you may need. For more information on standing Rules. Only peripherals (computing input/output devices, orders, or to be put on a list to receive future issues of this terminals, printers, etc.) certified to compl
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Contents About This Document ■ Purpose vii ■ Intended Audience vii ■ Issue Date vii ■ How to Use This Document vii ■ Document Organization viii ■ Conventions Used ix Symbolic Conventions ix Typographic Conventions ix ■ Related Documentation/Training ix Chapter 1 - 4624 IP Telephone Description ■ Introduction 1-1 ■ The 4624 IP Phone 1-1 Chapter 2 - Using Programmable Buttons ■ Introduction 2-1 ■ Programmable Line/Feature Buttons 2-1 ■ IP Telephone Features Available on Programmable Line/Featur
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Contents Chapter 4 - Call Handling Features ■ Introduction 4-1 ■ Conference 4-1 Adding another party to a call 4-1 Adding a held call to the current call 4-2 Dropping the last person added to the conference call 4-2 ■ Hold 4-2 Placing a call on hold 4-2 Returning to the held call 4-2 ■ Mute 4-3 Preventing the other person on the line from hearing you 4-3 ■ Redial 4-3 Redialing the last number called 4-3 ■ Speakerphone 4-3 Placing a call without lifting the handset or using the Speakerphone wit
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Contents ■ Button View 5-4 Viewing the feature programmed on a Line/Feature button 5-4 ■ Call Display 5-5 ■ Call Forwarding 5-5 Temporarily sending your calls to another phone 5-5 Canceling Call Forwarding 5-5 ■ Call Park 5-6 Parking a call at your extension 5-6 Retrieving a parked call from another extension 5-6 ■ Call Pickup and Directed Call Pickup 5-6 Answering a call placed to someone in your pickup group (when your phone is idle) 5-6 Picking up a call for someone in your office using Dire
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Contents ■ Program Abbreviated Dialing 5-13 Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button 5-13 Programming or re-programming a single Abbreviated Dialing button on a softkey 5-14 ■ Release 5-15 ■ Ringer Off 5-16 Turning the ringer off 5-16 Turning the ringer back on 5-16 ■ Self-Administration 5-16 Administering any of the above features on your telephone's available buttons 5-17 ■ Send All Calls 5-19 Sending all calls (except priority calls) immedi
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Contents Chapter 7 - IP Telephone Management Features ■ Introduction 7-1 ■ Interpreting Ringer Tones 7-1 ■ Personalizing Your Telephone's Ringing Pattern 7-3 Selecting a personalized ringing pattern 7-3 ■ Interpreting Indicator Lights 7-3 ■ Testing Your Phone 7-4 Testing the telephone's lights and display 7-4 Chapter 8 - Using a Headset or Specialized Handset ■ Introduction 8-1 ■ IP Telephone-Compatible Headsets 8-1 Operating a Headset 8-2 ■ IP Telephone-Compatible Specialized Handsets 8-2 Cha
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Contents vi Issue 1 July 2001
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About This Document Purpose ® The DEFINITY 4624 IP Telephone User’s Guide describes the 4624 IP Telephone’s operation and functionality. Intended Audience This document is intended for IP telephone users who have a 4624 IP Telephone at their desks. It is not intended to be a technical reference guide for System Administrators or phone technicians. Issue Date This document was issued for the first time in July, 2001. IP Telephone user documentation has been available online at the Avaya suppo
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About This Document Document Organization This guide contains the following chapters: Chapter 1, 4624 IP Telephone Describes each element on the face Description of the telephone. Chapter 2, Using Programmable Explains how to program certain Buttons Line/Feature buttons for additional functionality. Chapter 3, Using the Display Screen Describes display modes, display feature menus and softkey navigation. Chapter 4, Call Handling Features Describes dedicated Feature buttons, such as Confere
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Conventions Used Conventions Used This guide uses the following textual, symbolic, and typographic conventions to help you interpret information. Symbolic Conventions This symbol precedes additional information about a NOTE: topic. Typographic Conventions This guide uses the following typographic conventions: “italics” Italic type enclosed within quotation marks indicates a document or section in this document containing additional information about a topic. italics Italic type indicates t
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About This Document x Issue 1 July 2001
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4624 IP Telephone Description 1 Introduction This chapter introduces you to the layout of the 4624 IP Telephone. It provides a description for each functional button and other phone characteristics. The 4624 IP Phone The 4624 IP telephone is a multi-line phone with 24 line/feature buttons, 6 dedicated feature buttons, a 2-line by 24 character display area, 4 programmable "softkeys" and a full-duplex, two-way speakerphone. 2 1 3 4 6 5 8 7 10 9 11 12 13 14 1-1 Issue 1 July 2001
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Match the numbered callouts on the 4624 IP Telephone illustration to the descriptions below. 1. Display - The display screen has two lines of 24 characters each. During phone usage, the top line shows the name/phone number you are calling or the name/phone number of the person calling you; while idle, it displays the current date and time. Both lines are used in conjunction with the Display Control buttons and the four softkeys directly below the display area, to access certain phone feat
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The 4624 IP Phone 13. Volume Control - Adjust the speaker, handset or ringer volume, depending on which item is in use. 14. Hold - Red button used to place a call on hold. 1-3 Issue 1 July 2001
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1-4 Issue 1 July 2001
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Using Programmable Buttons 2 Introduction Your 4624 IP Telephone has 24 Line/Feature buttons, some of which are dedicated to incoming and outgoing calls. The remaining Line/Feature buttons can be programmed by your Telephone System Administrator to provide additional phone functionality. Programmable Line/Feature Buttons Line buttons available for incoming/outgoing calls are usually the first several buttons on the left-most button column. The Line/Feature buttons following your incoming/
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IP Telephone Features Available on Programmable Line/Feature Buttons Regardless of whether a specific feature is available on a Line/Feature button, a Display Menu or Access Code, you can find procedures for all 4624 IP Telephone features in Chapter 5, “IP Telephone Features.” 2-2 Issue 1 July 2001
