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Administrator’s Manual
0450-0458
Rev. J
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About ESI ESI (Estech Systems, Inc.) is a privately held corporation based in Plano, Texas. Founded in 1987, ESI designs and builds innovative telecommunications products for businesses like yours. Because of their powerful combination of value and features, ESI products are consistently recognized by industry publications and leaders. Copyright © 2006 ESI (Estech Systems, Inc.). IVX is a registered trademark, and Esi-De
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Table of contents Administrator programming: An introduction......................................................................................................A.1 Administrator duties .....................................................................................................................................................................................A.1 Feature Phone overlays ...................................................................................................
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(This page included for pagination purposes only.)
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IVX S-Class Administrator’s Manual Administrator programming: An introduction Administrator programming: An introduction You can program an IVX S-Class system from a 24 or 48-Key Digital Feature Phone in the system (while the system is operating). Read the S-Class User’s Guide first. Programming features require a clear understanding of user interface and application. Once you’ve accessed programming mode on a 24 or 48-Key Digital Feature Phone, the system will prompt for — and confirm —
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Administrator programming: An introduction IVX S-Class Administrator’s Manual • Call waiting — Includes helpful display, showing both calls’ Caller ID information, and easy one-key toggling between calls. • Conference calling — Includes two conference bridges, and a conference may contain up to four parties, so the IVX S-Class system can support two conferences of four parties each. Analog phones on the system also may initiate conferences. ™ • Esi-Dex speed-dialing — Calls any number usin
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IVX S-Class Administrator’s Manual Administrator programming: An introduction Feature Phone overlays Each ESI Feature Phone comes with one overlay for the programmable feature keys. To order ™ additional overlays, visit the DESI Web site at www.desi.com. You can also download the free ® Windows -based software, DESI Lite, which allows you to print on the overlays. For assistance with DESI products, please consult the DESI Web site. Tip: Remember that ESI’s Esi-Admin software, available fr
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Administrator programming: An introduction IVX S-Class Administrator’s Manual System programming overview The following menus show the programming functions available on S-Class systems. For S-Class with four-port or two-port voice mail, see the first menu; for S-Class with Integrated Answering Machine, refer to the second menu. Programming menu for S-Class with voice mail and auto attendant 1 System parameters 5 Voice mail programming 13 Administrator password 53 Guest/info mailboxes
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IVX S-Class Administrator’s Manual Administrator programming: An introduction Programming keys During programming, the first line of the display will show the current item being programmed, and the second line will be the entry line. You can enter values as directed by the combination of the voice prompts and display. To enter multiple values, such as a list of extension numbers, separate each value by # (to exit the list, enter # #). To... Press ... What this does Enter # Confirms new or
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Administrator programming: An introduction IVX S-Class Administrator’s Manual System fixed numbering plan Numbers Function Generation II Generation I 0 0 Operator 1–16 1–16 CO lines 100–131 100–123 Digital extensions 132–139 124–129 Analog extensions 199 199 Overhead paging port 290–299 Department numbers 1 300–489 300–309 Guest/info mailboxes 500 Broadcast mailbox 520–529 Cascade mailboxes 560–580 Feature codes 590–594 MOH recordings 600–699 System speed-dial Note: If unsure
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IVX S-Class Administrator’s Manual Administrator programming: An introduction Remote setting of day, night, holiday and auto modes Normally, the system’s day/night mode operation will be manually controlled at an ESI Feature Phone and/or set to follow the day/night mode tables (programmed by the Installer) automatically. In addition, the Administrator can remotely change the mode and/or re-record the holiday greeting to handle unexpected closings such as for inclement weather. Remotely log
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Administrator programming: An introduction IVX S-Class Administrator’s Manual (This page included for pagination purposes only.) A.8
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IVX S-Class Administrator’s Manual Function 1: System parameters Function 1: System parameters Function 13: Administrator password This will display the existing password and prompt for entry of a new password. The password can be 2–8 digits long, followed by #. The default Administrator password is 4 5 6. Note: Be sure to write down the new password, and store it in a safe place. Accessing user station programming Should a user forget his password or if an employee leaves the organizat
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Function 1: System parameters IVX S-Class Administrator’s Manual Function 14: System clock Function 141: Set time/date 1. Enter a new time in a twelve-hour format. Example: Enter 1 2 3 3 for 12:33, or 3 1 5 for 3:15 (note that you need no leading zero for the time). 2. Select AM or PM by pressing a scroll key (either or ). 3. Enter a new date in an eight-digit format, including leading zeroes. Example: Enter 0 7 0 4 2 0 0 6 for July 4, 2006 (note that leading zeroes are required h
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IVX S-Class Administrator’s Manual Function 1: System parameters Function 17: System speed-dial Up to 100 system speed-dial names and associated numbers can be stored, in location numbers 600–699, for access by any station. A user can initiate a system speed-dial by dialing the speed-dial location number or by accessing the name through the Esi-Dex feature. In Function 32, access to system speed-dial can be denied to individual stations (see page C.1). Note: System speed-dialing overrides
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Function 1: System parameters IVX S-Class Administrator’s Manual (This page included for pagination purposes only.) B.4
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IVX S-Class Administrator’s Manual Function 3: Extension programming Function 3: Extension programming This section provides programming for extensions and department groups. Important: Where any gray shading (■) appears in an example, it represents values either unavailable to the function or unused in the particular example. Function 32: Extension feature authorization Function 321: Standard feature authorization An Administrator can allow or deny many extension features on an extension
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Function 3: Extension programming IVX S-Class Administrator’s Manual 8. Trunk-to-trunk transfer — When enabled, this lets the station user initiate a trunk-to-trunk transfer. The user, while connected to a CO line, can press TRANSFER, dial an off-site number and then complete the trunk-to-trunk transfer by simply hanging up. Both outside parties are then connected. Default: Disabled. Important: USE OF FEATURES, SUCH AS TRUNK-TO-TRUNK TRANSFER, THAT REQUIRE TRUNK-TO-TRUNK CONNECTIONS WIL
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IVX S-Class Administrator’s Manual Function 3: Extension programming Function 37: RFID programming This function relates to ESI Presence Management only, and covers several steps needed to: • Program RFID tags. • Access scheduling. • View tag numbers. • Set ESI Presence Management parameters. Note: For more information about ESI Presence Management, consult its Installation Manual (ESI # 0450-0792). Function 371: Access schedule programming Access schedules are used to allow or deny doo
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Function 3: Extension programming IVX S-Class Administrator’s Manual 4. Enter the allow time — the time when an electronic key user can begin controlling door locks — in 12-hour format. (To delete an entry, press HOLD.) Press # to confirm when done. ACC SCHED1 MON ALLOW: 900 5. Select AM or PM by pressing a scroll key. Press # to confirm. ACC SCHED1 MON ALLOW: 900 AM If you haven’t yet assigned a deny time (next step) for this schedule, the display will show something like: ACC S
