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INT3000
User Guide
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Notice ® This Inter-Tel user guide is released by Inter-Tel, Inc. as a guide for end-users. It provides infor- mation necessary to use the INT3000 endpoint. The contents of this user guide, which reflect cur- rent Inter-Tel standards, are subject to revision or change without notice. Some features or applications mentioned may require a future release and are not available in the initial release. Future product features and applications are subject to availability and cost. Some features or app
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Important Safety Instructions For use with CSA Certified (NRTL/C) Inter-Tel Converged Communications Plat- forms only. When using your telephone equipment, basic safety precautions should always be fol- lowed to reduce the risk of fire, electrical shock, and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid clean- ers or
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12. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: a. When the power supply cord is damaged or frayed. b. If liquid has been spilled into the product. c. If the product has been exposed to rain or water. d. If the product does not operate normally when following the operating instructions. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result
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Warnings NOTICE Please do not attempt to unplug any appliance during an electrical storm. Unplug all electrical appliances when you know an electrical storm is approaching. Lightning can pass through your household wiring and damage any device connected to it. This endpoint is no exception. CAUTION Changes or modifications to this product not expressly approved by Inter-Tel, or operation of this product in any way other than as detailed by this Operating Guide, could void your authority to opera
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Radio Interference Radio interference may occasionally cause buzzing and humming in your cordless Handset, or clicking noises in the Base Unit. This interference is caused by external sources such as TV, refrigerator, vacuum cleaner, fluorescent lighting, computer equipment, or electrical storm. Your unit is NOT DEFECTIVE. If these noises con- tinue and are too distracting, please check around your office to see what appliances may be causing the problem. In addition, we recommend that the Base
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Battery Packs The Battery Packs contain rechargeable, sealed, Nickel-Metal Hydrate batteries. To reduce the risk of fire or injury to persons by the battery, read and follow these instructions: • Use only the appropriate type and size Battery Pack specified in this user guide. • Do not dispose of the Battery Pack in a fire. The cell may explode. • Do not open or mutilate the Battery Pack. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
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FINDING YOUR WAY GETTING STARTED MOVING ON USING E-MAIL READER LEARNING MORE Table of Contents CONTENTS PAGE FINDING YOUR WAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 About Your Endpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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CONTENTS PAGE Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Performing a “Hookflash” During a Call . . . . . . . . . . . . . . . . . . . . . . . .62 Programming Your Feature Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Using Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Screening Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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FINDING YOUR WAY Finding Your Way SECTION CONTENTS PAGE Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 About Your Endpoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Dialpad and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Basic Message Display Func
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WELCOME Congratulations on your purchase of the INT3000 endpoint. It is designed to work on ® an Inter-Tel telephone system to provide you with access to multiple lines, Caller ID, and other telephone system features. To help familiarize yourself with the features of the INT3000 and get the most from your new endpoint, please read this user guide thoroughly. The About This Guide sec- tion below lists the different sections in this user guide and describes the type of infor- mation you can find t
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FINDING YOUR WAY ABOUT YOUR ENDPOINT Your INT3000 includes many features and accessories. If any of these items are miss- ing or damaged, contact your service representative. If your INT3000 is not perform- ing to your expectations, please try the simple steps listed in the Troubleshooting section of this user guide. If you are still unable to resolve the problem, contact your system administrator or local reseller. Dialpad and Indicators 9 16 1 17 2 10 3 11 12 4 13 5 6 14 7 15 8 DEFAULT BUTTON
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Basic Message Display Functions ICON FUNCTION ACTION The connection has been Press to answer or make a call. talk made between the Handset and Base. The Handset Ringer Switch is Turn on the switch on the side of Handset to turn on the Ringer. turned off. The Battery Pack in the See page 9 for recharging the battery. Handset is low and needs to be charged. You have received a mes- See page 36 for viewing the message. sage. Basic Button Functions BUTTON FUNCTION ACTION Answer call. Press . ta
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FINDING YOUR WAY Button Descriptions The following buttons on the INT3000 endpoint provide the associated features and functions. Talk Button When you pick up the Handset and press talk , you will see ACQUIRING LINK. Then, you will see one of the following: • After the connection has been made between the Handset and Base Unit “TALK” will appear on the display. Then the screen will go into standby mode and the endpoint is ready to use. • If there is no connection to the Base Unit, you hear an
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Call Button These buttons are used for call access. They are not associated with specific lines. Instead, they are assigned to calls in the order that the calls are placed or received. If there are more calls in progress than there are CALL buttons, new calls wait until a CALL button becomes available. Pressing an unlit CALL button will enter the pro- grammed Outgoing Call feature codes for your endpoint. Range Limits If the Handset is at (or beyond) the range limit of the INT3000, you may see a
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FINDING YOUR WAY INSTALLING THE INT3000 Select a location for the INT3000 that avoids excessive heat or humidity. The Base Unit of your INT3000 can be placed on a desk or tabletop near a standard 120V AC outlet and telephone line jack. The Base Unit can also be mounted on a standard wall plate using the Wall Mount Adapter. Keep the Base Unit and Handset away from sources of electrical noise (motors, fluorescent lighting, computers). Before using your INT3000, be sure to raise the antenna to the
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Attaching the Belt Clip to the Handset You can use the Belt Clip to attach the Handset to your belt or pocket for convenient portability. 1. Snap the tab out of the Belt Clip notch on the top of the Handset. 2. Slide the clip into the tab slot. The Belt Clip is designed to fit snugly into the Handset, as shown on the right. 3. Press firmly until the Belt Clip snaps into place, as shown on the right. 4. To remove, simply press the retaining clip in toward the Belt Clip blade and slide the cli
