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User’s Guide Part No. 3H0594
KODAK PROFESSIONAL
8657 Printer
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Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Regulatory Information . . . . . . . . . . . . . . . . . . . .
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Contents Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 Using Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 Selecting a Language for the Display Panel . . . . . . . . . . . . . . . . . . 1–30 Selecting Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–30 Specifying Port Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–31
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Contents 4 Correcting Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Understanding Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Ribbon Type Mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3 Troubleshooting 4–4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling for Humidity-related Paper Problems . . . . . . . . . . . . . . . . . 4–8
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Introduction About Your Printer Thank you for purchasing the KODAK PROFESSIONAL 8657 Printer. The 8657 Printer is a thermal dye diffusion device with superior printing speed. It contains a 33 MHz MIPS RISC processor and has a resolution of 300 pixels per inch (PPI). Printed images are high-contrast and long lasting, and XtraLife ribbon can be used to protect images from fingerprints. A number of communication ports are provided on the printer. In addition to these standard ports, the optional KO
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Introduction Host Interfaces The Centronics (Parallel) and SCSI interfaces are standard with the printer. The EtherTalk, Novell NetWare and TCP/IP Ethernet interfaces are provided through the optional Network Interface Card. This manual contains the information necessary for setting up and using your 8657 Printer. It consists of four chapters: Getting Started, Maintaining the Printer, Supplies, and Correcting Problems. Additional information is provided in the appendices Printer Specifications,
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Introduction Radio Frequency Interference This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the User’s Guide, this energy may cause interference to radio and television reception. This equipment has been type tested and found to comply with the following: This device meets FCC Class B emission limits for verification pursuant to Part 15 of the Federal Communications Commission Rule of the United States. “The class B limits
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Introduction Regulatory Information The foregoing limits are designed to provide reasonable protection against harmful interference when operated in a residential installation. However, there is no guarantee that interference will not occur in a particular location. If this equipment does cause interference to radio or television reception (determined by turning the equipment off and on), you are encouraged to try to correct the interference by one or more of the following measures: Reorient o
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Introduction Important This equipment was tested using shielded interface cables. The use of these cables is required to reduce the possibility of causing interference to radio and television reception. Das Gerät ist gemäß Amtsblattberfügung 243/91 funkenstört und wurde der Deutschen Bundespost gemeldet. Kodak AG, Stuttgart. DIESES GERÄT WURDE SOWOHL EINZELN ALS IN EINER ANLAGE, DIE EINEN NORMALEN ANWENDUNGSFALL NACHBILDET, AUF DIE EINHALTUNG DER FUNKENTSTÖRBESTIMMUNGEN GEPRÜFT. ES IST JEDOCH MÖ
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1 Getting Started Checking Contents As you unpack your new printer, make sure the following items are included: Language Kit Included in this box: - Cleaner Kit - SCSI terminator - Head cleaning pads (4) - CD-ROM containing software and documentation for the printer Paper tray Power cord Contact your place of purchase if any items are missing from the box. January 1998 1–1
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Getting Started Removing the Shipping Pins Shipping pins are used to ensure safe shipment of your 8657 Printer. Save the printer’s packaging and these pins in case you need to ship your printer in the future. CAUTION: Do not use the printer until you remove the shipping pins. 1. Remove the printer from the plastic bag. shipping pins shipping tape 2. Remove the tape from the cover. 3. Carefully pull out the shipping pins. 1–2 January 1998
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Getting Started Finding a Location As you determine the best location for the 8657 Printer, be aware that certain connections and operations require access behind and on the side of the printer. You should place the printer so that air flow is not blocked. The following diagram illustrates the necessary space requirements. 12 1 (plan for 20 / 4 to allow room for opening cover) 24 17 1 (plan for 37 / 2 to allow room for removing tray) Airborne dirt particles can cause image quality pro
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Getting Started Components of the Printer The following sections provide instructions for setting up your 8657 Printer. Reviewing the Components Familiarize yourself with the printer components in the illustrations and descriptions that follow. Printer Front View The components of the printer are shown below. paper tray display panel Paper tray—the paper tray can hold up to 100 sheets of paper. 1–4 January 1998
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Getting Started Display panel—the display panel indicates printer status and is described in detail later in this chapter. You can select the language that you would like to read on the display panel by using the setup menu. The following languages are available: English, French, German, Italian, and Spanish. January 1998 1–5
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Getting Started Printer Back View The back of the printer is shown below. slot for optional Network Interface Card SCSI ports power cord inlet Parallel port Power cord inlet—one of four standard power cords is included with your printer. The standard types are for North America/Japan, UK, Europe Continental, and Australia. If you will be using the printer outside of these areas, you may need to purchase a power cord. Ports—a variety of ports are provided on the back of your printer. Ethernet p
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Getting Started Printer Side View The side of the printer is shown below. Power switch—turn the power switch to “I” to turn the printer power on, or to “O” to turn the power off. power switch K number label K number label—a label next to the power switch displays the printer’s K number. Provide this number to the technical support group when contacting Kodak for service. January 1998 1–7
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Getting Started Printer Inside View takeup spool holders thermal head supply spool holders Thermal head—the thermal head heats the ribbon to transfer the color dyes to paper.l CAUTION: Never rub or wipe anything across the thermal head except when cleaning it. Refer to the section entitled “Cleaning the thermal head,” in this chapter for more information. Ribbon spool holders—the ribbon contains dye that creates printed images. These holders hold the ribbon supply and take-up spools in place. 1–
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Getting Started Attaching the Power Cord Follow these instructions to attach the power cord: 1. Make sure that the printer is turned off. 2. Plug the appropriate end of the power cord into the inlet on the back of the printer. Power cord inlet 3. Plug the other end into an AC outlet. NOTE: The printer will automatically accept input voltages from 90 to 250V and frequencies from 47 to 60 Hz. January 1998 1–9
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Getting Started Attaching the Interface Cable The sections below describe how to attach various cable types. You are responsible for providing the necessary cable. NOTE: Ethernet cabling can be used if the optional Network Interface Card is installed on your printer. Refer to the documentation for the Network Interface Card for more information. Centronics Cable (Parallel Connection) Follow these steps to attach a Centronics cable: 1. Make sure that the printer is turned off. 2. Connect the Cent
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Getting Started SCSI Cable Follow these steps to attach a SCSI cable: NOTE: SCSI cabling can be used only on printers running in raster mode. 1. Make sure that the printer is turned off. 2. Turn the host computer off. 3. Plug in the SCSI cable and secure it to one of the printer’s SCSI ports. SCSI ports 4. Install and secure the SCSI terminator on the open SCSI port or on the last printer when daisy-chaining multiple printers. NOTE: If you are connecting the printer to a Macintosh IIfx system, a