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User’s manual
993
Two-line speakerphone
with caller ID/call
waiting
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Congratulations on purchasing your new AT&T product. Before using this AT&T product, please read the Important product information on pages 63-64 of this manual. Please thoroughly read the user’s manual for all the feature operation and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1(866) 288-4268. Model #: 993 Type: Two-line speakerphone with caller ID/call w
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You must install the power See page 11 adapter before using the for easy instructions. STOP! telephone. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: • Use only alkaline 9V batteries (purchased separately). • Do not dispose of the battery in a fire. Like other
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User’s manual 993 Two-line speakerphone with caller ID/call waiting Table of contents Timer.......................................................................32 Getting started Volume...................................................................32 Product overview......................................................3 Redial......................................................................33 Quick reference guide............................................4 Display dia
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Table of contents Caller ID Appendix Caller ID operation................................................50 Troubleshooting......................................................58 Information about caller ID with call Important product information.......................63 waiting..............................................................50 Safety information............................................63 How caller ID works........................................5 Especially about corded telep
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Getting started Product overview This AT&T 993 two-line speakerphone with caller ID/call waiting can be used with one or two incoming telephone lines and features a speakerphone for hands-free use. It is hearing-aid compatible and can also be used hands-free with a two-band 2.5 mm headset (purchased separately). This telephone can be used on a desk or mounted on a wall and does not require AC power for basic operation when a fresh 9V alkaline battery is installed. The 993 has a data port f
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Getting started Quick reference guide ENTER Press to scroll up, Press to display a menu down, left or right or to select a displayed while in menus. item from the menu or save an entry. CALL HISTORY Press to display caller ID information (page 53). REMOVE DIR Press to delete the Press to store or displayed directory or display directory caller ID entry (page entries (page 44). 49). (AUTO) REDIAL Press to activate the auto-redial (page 34). Dial pad keys Press to start a quick name
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Getting started Quick reference guide NEW CALL LINE 1, LINE 2 HOLD Indicates if there are Press to place a call new calls and/or voice on hold (page 36). message for line and line 2 (page 52). PAUSE Press to insert a pause in the dialing sequence of a number stored in the memory (page 4). LINE 1, LINE 2 Press, then lift SPEAKER handset to make or Press to turn the base answer a call on line speakerphone on or or 2 (page 30). off (page 3). MUTE Press to silence the CO
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Getting started Parts checklist Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service: Check to make sure the telephone package includes the following: User’s manual Quick start guide 993 993 Two-line speakerphone Two-line speakerphone with caller ID/call with caller ID/call waiting waiting Replacement User's manual Quick start guide directory card Telephone base with Handset Handset coiled cord mounting bracket already installe
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Getting started Glossary Caller ID: Caller identification is a subscriber service available from most local telephone companies for a fee. When you subscribe to caller identification, you can see the name and telephone number of the caller before answering the telephone if you and the caller are both in areas offering caller ID service with compatible equipment. Caller ID with call waiting: This is a single, combined subscriber service which may be available from your local telephone compan
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Getting started Telephone location Choose a central location close to a telephone jack and an electrical outlet not controlled by a wall switch. The telephone can be placed on a flat surface or mounted on a standard wall plate. Avoid placing the telephone too close to: • Communication devices such as: personal computers, computer routers, television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.) or cordless telephones. • Excessive heat sources. • Noise sources such as a
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Getting started Optional spare battery You can purchase a 9V alkaline battery and keep it in the spare battery compartment of the telephone base at all times. In the event of a power failure and with the optional spare battery installed in the telephone, all the telephone functions will work normally until the battery needs to be replaced. . Remove the mounting bracket from the underside of the telephone base. Press the tabs in the direction of the arrows and pull the mounting bracket a
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Getting started Telephone installation 1. Connect the telephone line cord(s) to the telephone and the modular wall jack(s). If there is a single two-line wall jack, use only the black (4-connector) telephone line cord. Plug one end into the jack labeled L1 or L1/L2 on the back of the telephone. Plug the other end into the wall jack. Make sure the telephone line cord snaps firmly into place at both ends. Two-line modular wall jack Black telephone line cord If there are two one-line wall ja
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Getting started Telephone installation 2. Connect the handset to the telephone. Plug the handset coiled cord into the handset jack on the left side of the telephone. Plug the other end of the handset coil cord into the handset, then hang up. 3. Connect the power adapter. Fit the power adapter behind the slot at the back of the telephone base. Then plug the smaller end of the power adapter into the jack labeled 9V AC POWER on the back of the telephone. Plug the power adapter into an electric
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Getting started Data port If you want to connect another device (such as a modem or a fax machine) to the wall jack, use the jack labeled DATA on the telephone. The data port uses line 2 only. Data port NOTES: . Use only the power adapter supplied or equivalent with this product. To order a replacement power adapter, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. Be sure to use an electrical outlet not controlled by a wall switc
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Getting started Wall mounting A wall jack with mounting studs is required for wall mounting. This wall jack with mounting studs may be available for purchase from a hardware store or consumer electronics retailer and may require professional installation. 1. Rotate the mounting bracket. The mounting bracket should be rotated into the downward position as shown below. 2. Reverse the handset tab. Hold down the switchhook, and slide the tab up and out of its slot. Turn the tab so that the end w
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Getting started Wall mounting 3. Connect the power cord to the telephone. Plug the smaller end of the power adapter into the jack labeled 9V AV POWER on the back of the telephone. Route the cord through the slot and plug the other end into an electrical outlet not controlled by a switch. POWER jack slot 4. Connect the handset to the telephone. Plug the handset cord into the handset jack on the left side of the telephone. Plug the other end of the handset cord into the handset, then hang up.
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Getting started Wall mounting • If there are two separate one-line wall jacks, use two telephone line cords. Plug one end of the clear telephone line cord into the jack labeled L1 or L1/L2 on the back of the telephone. Plug one end of the black telephone line cord into the jack labeled L2 on the back of the telephone. Route the cords through the channel on the bottom of the telephone. For line 2 you will need to lift up the bracket and put the cord through the hole in the bracket. Then, ro
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Getting started Optional headset Make sure the headset is firmly plugged into the headset jack under the rubber flap on the right side of the telephone. There is an error tone if you press HEADSET when the headset is not plugged in. For hands-free telephone conversations, use any industry standard 2.5 mm headset (purchased separately). For best results, use an AT&T 2.5 mm headset. To order an AT&T 2.5 mm headset, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canad
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Telephone operation Menu operation Feature setup, memory programming and a few individual feature operations for the 993 use the menus shown in the screen display. Use the navigation buttons ( , , , , ENTER) to begin, end and move through menu operations (for example, FEATURE SETUP). . Press ENTER to activate a menu operation. The first Menu topic or data menu item for this topic or data will appear in line four of the screen. FEATURE SETUP 2. When is displayed on screen, press o