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Avaya 1010/1020
User Guide
Issue 1
June 2010
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© 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or dele
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Shrinkwrap License (SR). Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to the Software ("Shrinkwrap License"). (see "Third Party Components" for more information). Copyright Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s) and Product(s) provided by Avaya. All content on this site,
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Using Avaya 1010/1020 This guide explains how to administer, locally configure, and use the Avaya 1010 and 1020 video conferencing systems. For information about administering Avaya 1030, 1040, and Avaya 1050 video conferencing systems, refer to the Avaya Video Conferencing Systems Administrator Guide for those systems. For information about how to install and physically connect an Avaya video conferencing system, refer to the installation guide for your Avaya video conferencing system mode
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Camera and Microphone An Avaya 1010/1020 system includes a high-definition video camera and a device with one or more microphones for audio input during a call. Avaya Video Camera 100 is a fixed-focus camera that includes two omni-directional microphones, providing audio and video input from the same device. Avaya Video Camera 100 Avaya 1010/1020 User Guide 5
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Optionally, you can use a combination of an Avaya Video Camera 150 and Avaya Video MicPod 1000 for video input and audio input during a call. Avaya Video Camera 150 is a pan, tilt, zoom camera and Avaya Video MicPod 1000 includes a single omni-directional microphone, mute button and mute status LEDs. Avaya Video MicPod 1000 Avaya Video Camera 150 Codec The Avaya 1010/1020 codec compresses outgoing video and audio, transmits this information to the far end of a call, and decompresses incomi
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Remote Control The Avaya remote control provides wireless control of all Avaya 1010/1020 functions and enables you to navigate the user interface, place and receive calls, and control cameras connected to the system. The remote control is shown in the following illustration: Avaya 1010/1020 User Guide 7
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Navigating the User Interface When your Avaya system is idle, a screen saver appears on the display, or the screen is black. An incoming call or pressing any button on the remote control automatically invokes the system. The Main Screen Use the arrow keys on the remote control to navigate the main screen. As you navigate to different parts of the screen, the icons and their descriptions that appear in the navigation bar change to indicate what actions are available for a selected object or s
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Icon Condition Indicates that the system is initializing. When the system is initializing, functionality on the main screen is disabled and no entries appear in the REDIAL list. This icon also appears when a new device is connected to the system after the system boots and disappears when the device is ready. If the icon persists, a problem has occurred and rebooting the system is necessary. Indicates that the system does not have an active microphone. Contact your administrator. Network I
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The System Menu To access the System Menu from the main screen, press the button on the remote control. From the System Menu you can do the following: • View selected configuration and status information about your Avaya system in the System Information pages. Use the and buttons on the remote control to navigate the pages. • Access User Preferences from which you can do the following: - Change the appearance of the user interface, including the language, screen saver and screen saver tim
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Use the following buttons on the remote control to adjust the camera angle: Remote Control Button Function Left and right arrows pan the camera. Up and down arrows tilt the camera. Zoom in and zoom out keys make objects appear closer or farther away. Configuring Avaya Video Camera 150 Presets A camera preset is a predefined camera position that is associated with a numeric key on the remote control. Camera presets enable you to quickly change the position of the near end PTZ camera during a c
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Configuring presets before placing a call ensures that you can quickly change the near end camera position during the call. To configure a preset for the near end camera before placing a call, follow these steps: 1. Select the near end camera and adjust its position. Refer to “Controlling Avaya Video Camera 150s” on page 10. 2. Press and hold a numeric key (1 through 9) on the remote control until you hear a beep. The current position of the camera is associated with the key. Preset x saved,
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Placing a Call from the REDIAL List The REDIAL list on the main screen stores up to 15 recently dialed numbers. A scroll bar appears when more than five entries are available for selection. The oldest entry in the list is automatically removed when the system receives a call after the maximum number of entries has been reached. The last call placed always appears at the top of the list. The entry includes the name of the system called and an icon that indicates whether the call was a voice
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Placing a Call from the Directory The directory stores a list of names and numbers from which you can place calls. The directory includes two subdirectories: the local and corporate directories. The corporate directory is read only and managed by your administrator. To place a call from the directory, follow these steps: 1. From the main screen, press the button on the remote control to access the directory. 2. Use the arrow keys to select either the Local (if available) or Corporate direct
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Manually Dialing a Number from the Main Screen Use the Video Call and Voice Call selections on the main screen to dial a video or voice number manually, using the remote control. Manually Dialing a Video Number To dial a video number manually from the main screen, follow these steps: 1. Use the arrow keys on the remote control to select Video Call and press OK. 2. Enter the number you wish to call. The last manually entered number appears by default. To edit the number, use the following keys:
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Manually Dialing a Voice Number To dial a voice number manually from the main screen, follow these steps: 1. Use the arrow keys on the remote control to select Voice Call and press OK. 2. Enter the number you wish to call. The last manually entered number appears in this field by default. To edit the number, use the following keys: - The button changes the text entry method (indicated at the bottom of the screen). - The button behaves as backspace. - The button displays the keyboard from w
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To enable this feature, follow these steps: 1. From the main screen, access the system menu by pressing the button on the remote control. 2. Use the down arrow key to select Do Not Disturb. 3. Click OK. A dialog box appears indicating that the system Do Not Disturb feature is enabled. Press OK to return the system to normal operation. Managing a Call During a call, you can view information about the status of the call and the identity of the connected caller. You can also manage audio output
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Caller ID When your video call is answered, video from the far end appears in your display. In the upper-left corner of the far video image, the caller ID (phone number or IP address) of the far end system appears. One or more of the following icons may appear next to the caller ID to represent information about the call. Icon Description Video call. Voice call. Microphones are muted on the far end system. A voice call that is encrypted. Note: The icon appears in the Call Status, Call Man
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Adjusting Volume To adjust the volume in a call, use the button on the remote control. You can also adjust the active microphone volume, or the treble and bass levels for audio out by adjusting preferences in User Preferences : Audio. Volume preferences for audio inputs appear with a bar graph audio meter next to the slider. The audio meter expands below the slider when you select the slider and press OK on the remote control. The audio meter displays the level of the transmitted voice. T
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Managing PIP Your display shows the far-end and near-end video conferencing sites in addition to the menus and video images from connected video sources. Picture-In-Picture (PIP) is a smaller window placed in one of the corners of the call screen. This second image is placed on top of the main image and always displays the primary (near) input by default. You can change the default setting so that PIP never appears or always appears by adjusting the User Preferences : Appearance : Picture in
