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Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified
Communications Manager 9.0
First Published: June 21, 2013
Last Modified: August 27, 2013
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
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THE SPECIFICA TIONS AND INFORMA TION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT T O CHANGE WITHOUT NOTICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMENDA TIONS IN THIS MANUAL ARE BELIEVED T O BE ACCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST T AKE FULL RESPONSIBILITY FOR THEIR APPLICA TION OF ANY PRODUCTS. THE SOFTW ARE LICENSE AND LIMITED W ARRANTY FOR THE ACCOMP ANYING PRODUCT ARE SET FOR TH IN THE INFORMA TION P ACKET THA T SHIPPED WITH THE PR
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CONTENTS CHAPTER 1 Pr eface 1 Introduction 1 Additional information 2 Safety and performance information 2 Power outage 2 External devices 2 Cisco product security overview 3 Accessibility Features 3 CHAPTER 2 Featur es of your Cisco Unified IP Confer ence Phone 5 Buttons and hardware 5 LED state definitions 6 Display Control Unit 7 Sound Base 8 W ireless extension microphone and char ger kit 9 W ired extension microphone kit 12 Phone screen 13 Phone screen cleaning 14 Phone connections 14 Conne
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Contents Call History 19 V iew call history 20 V iew call record details 20 Dial from Call History 21 Edit phone number 21 Clear call history 21 Delete call record 22 Preferences 22 Ringtones 22 Change Ringtone 22 Contrast 23 Adjust Contrast 23 Linked Mode 23 Link Conference Phones 24 IP Phone Information 24 Administrator Settings 25 CHAPTER 4 Contacts 27 Corporate Directory 27 Dial Contact from Search 27 Dial Contact from Search during an active call 28 Personal Directory 28 Personal Directory
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Contents CHAPTER 5 Messages 35 Access voicemail 35 V oice message identification 35 Access voice messages 35 CHAPTER 6 Calling featur es 37 Softkey feature map 38 Survivable Remote Site T elephony overview 39 Answer 41 Call Back 42 Set Up Call Back notification 42 Call Forward 42 Forward calls 43 Call Park 43 Park call 43 Call Pickup 44 Answer call using Pickup 44 Answer call using Group Pickup and Group Pickup Number 44 Answer call using Group Pickup and phone number 45 Answer call using Other
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Contents Cisco Extension Mobility 51 Enable Extension Mobility 51 Fast Dial 51 Place call using Fast Dial 52 Hold 52 Hold active call 52 Switch between active and multiple holding calls 53 Hold active call and answer new incoming call 53 Hold Reversion 53 Respond to Hold Reversion notification 53 Meet Me conference 53 Host Meet Me conference 54 Join Meet Me Conference 54 Mobile Connect 54 Enable Mobile Connect 55 Switch IP phone call to mobile phone 55 Switch mobile call to IP phone 55 Monitorin
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Contents Enable privacy on shared line 60 Quality Reporting T ool 60 Report IP phone problems 61 Redial 61 Redial number 61 Shared lines 61 Speed Dial 62 Place call using speed dial codes 62 T ransfer 62 T ransfer call to another number 62 Cisco W ebDialer 63 Use W ebDialer with Cisco directory 63 Use W ebDialer with another online corporate directory 63 Change W ebDialer preferences 64 CHAPTER 7 User Options web pages 65 Sign in and out of User Options web pages 65 Select device from User Optio
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Contents Phone services setup on web 71 Subscribe to service 71 Search for services 71 Change or end services 72 Change service name 72 Access service on phone 72 User settings on web 72 Change browser password 73 Change PIN 73 Change user options web page language setting 73 Change phone display language 74 Line settings on web 74 Set up Call Forward per line 74 Change voice message indicator setting per line 75 Change audible voice message indicator setting per line 75 Change ring type 75 Upda
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CHAPTER 1 Preface Cisco Unified IP Confer ence Phone 8831 User Guide for Cisco Unified Communications Manager describes how to install and use your Cisco Unified IP Conference Phone 8831. Introduction, page 1 • • Additional information, page 2 Safety and performance information, page 2 • • Accessibility Features, page 3 Introduction This guide provides you with an overview of the features available on your Cisco Unified IP Conference Phone 8831. Y ou can read it completely for a solid understand
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Preface Additional information If you want to... Then... T ransfer calls See T ransfer, on page 62. Make conference calls See Conference, on page 45. Set up speed dialing See Speed Dial, on page 62. Share a phone number See Shared lines, on page 61. Change the ring volume or type See Ringtones , on page 22. V iew your missed calls See Call History, on page 19. Listen to your voice messages See Messages, on page 35. Additional information Y ou can access the most current Cisco documentation at th
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Preface Cisco product security overview Note Not all Cisco IP T elephony products support external devices, cords or cables. For more information, consult the documentation for your phone. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur . In these cases, Cisco recommends that you take one or more of these actions: Move the external device away from the source of the RF or AF signals. • • Rout
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Preface Accessibility Features Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0 4
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CHAPTER 2 Features of your Cisco Unified IP Conference Phone The Cisco Unified IP Conference Phone 8831 is a full-featured single line conference station that provides voice communication over an IP network. It functions much like a digital business phone, allowing you to place and receive calls and to access features such as mute, hold, transfer , speed dial, and call forward. In addition, because conference stations connect to your data network, they of fer enhanced IP telephony features, incl
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Features of your Cisco Unified IP Conference Phone LED state definitions • W ired Microphone Extension Kit W ireless Microphone Extension Kit and Char ger • For your conference phone to work, it must be connected to the corporate IP telephony network. LED state definitions LEDs on the Sound Base and DCU provide information about the state of the conference phone. For example, green flashing lights on the Sound Base and on the DCU Call button indicate that there is an incoming call. If the confer
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Features of your Cisco Unified IP Conference Phone Display Control Unit Media Path Call on Focus Sound Base Display Control Unit (DCU) Status Base LEDs (3) Mute Button DCU Call DCU Mute Button Button Muted Incoming Call red solid red solid green flash red solid Muted Hold Revert Call red solid red solid green flash red solid Deep Sleep Deep Sleep Mode gray solid Mode Display Control Unit The Display Control Unit (DCU) is tethered to the Sound Base via a micro USB connector . Y ou can use the gra
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Features of your Cisco Unified IP Conference Phone Sound Base Item Description 3 Navigation bar with 2-way Navigation bar and Select key that allows you to scroll Select key menus and select items on the display . 4 Call button LED backlit call button. Press this key to: • Go Of f Hook • Answer an incoming call • Obtain a dial tone to initiate a call • Resume a call • Release a call 5 Keypad Allows you to dial phone numbers and enter letters. 6 Mute button T oggles the Mute feature. A red backli
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Features of your Cisco Unified IP Conference Phone Wireless extension microphone and charger kit Table 3: Sound Base buttons Item Description 1, 2, 3 LED indicators Three LED indicators provide call status information. For details on LED behaviour , see LED state definitions, on page 6. 4 Mute button Backlit mute button. Wireless extension microphone and charger kit The optional wireless extension microphone and char ger kit unit contains two omni-directional wireless microphones, a char ger uni
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Features of your Cisco Unified IP Conference Phone Wireless extension microphone and charger kit Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0 10
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Features of your Cisco Unified IP Conference Phone Wireless extension microphone and charger kit Table 4: Wireless microphone and charger buttons and features Item Description 1 Omni-directional wireless microphones 2 LED char ge status indicator 3 Char ger tray 4 Mute button 5 Battery compartment 6 Char ging contacts Cisco Unified IP Conference Phone 8831 User Guide for Cisco Unified Communications Manager 9.0 11
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Features of your Cisco Unified IP Conference Phone Wired extension microphone kit Note See the FCC ID approval number under the Battery Cover for CP-MIC-WRLS-S-US= W ireless Microphone. FCC ID: LDKMICWR0776 Note See the Canada IC approval number under the Battery Cover for the CP-MIC-WRLS-S-US= W ireless Microphone. IC: 2461B-MICWR0776 Wired extension microphone kit The optional wired extension microphone kit includes two wired omni-directional microphones. Connecting a microphone kit enhances t
