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IP Conferencing Module
Installation Guide
®
3Com Convergence Applications Suite
VCX System Release 7.2
http://www.3com.com/
Part Number 900-0410-01
Published October 2006
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3Com Corporation Copyright © 2006, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, 350 Campus Drive transformation, or adaptation) without written permission from 3Com Corporation. Marlborough, MA 3Com Corporation reserves the right to revise this documentation and to make changes in content from 01752-3064 time to time without obligation on the part of 3Com Corporat
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CONTENTS ABOUT THIS GUIDE Conventions 5 Notices 5 Text 6 Related Documentation 6 Comments 7 1 PRE-INSTALLATION Configuration Options 9 Option 1: Single Server 9 Option 2: Dual Server 10 Option 3: Multiple Servers (Four to Twelve) 11 Post-installation Setup 12 Gathering Site Information 13 Using DNS 13 Single Server 14 Dual Servers 14 Multiple Servers (Four to Twelve) 14 Worksheet 15 2 INSTALLATION SCRIPTS Overview of Components
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Sample vcx-setup Script (Secondary server) 80 Sample vcx-setup Script (Conference server) 92 Post Installation Configuration 104 Set up Conference Server Routes 104 Set up Conference Attendant Routes 105 Trusted Host Configuration 106 Test E-Mail Notification Setup 108 Upgrade Installation 109 Distributed Implementation Upgrade Guidelines 109 Sample install-upgrade Script 109 Sample vcx-switchversion Script 112 Managing the Activation Keys 113 3 OB
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ABOUT THIS GUIDE This section contains an overview of this guide, lists guide conventions, related documentation, and product compatibility. This guide describes how to answer the questions in the installation ® scripts, which run when you first start a 3Com IP Conferencing Module Server. By providing the correct answers to the script questions, you configure the system for initial operation. This guide is intended for equipment installers who have a thorough understanding of telecommunica
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6 ABOUT THIS GUIDE Text Table 2 lists text conventions. Table 2 Text Convention Descriptions Convention Description Screen displays This typeface represents information as it appears on the screen. Commands The word “command” means that you must enter the command exactly as shown and then press Return or Enter. Commands appear in bold. Example: To remove the IP address, enter the following command: SETDefault !0 -IP NETaddr = 0.0.0.0 Words in italics Italics are used to: n Emphasize a poi
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Comments 7 The following documents are a part of the IP Messaging Module: n IP Messaging Module Product Overview n IP Messaging Module Quick Reference Guide - 3Com Native Interface n IP Messaging Module User Guide - 3Com Native Interface n IP Messaging Module Quick Reference Guide - Traditional Interface n IP Messaging Module User Guide - Traditional Interface n IP Messaging Module Operations and System Administration Guide n E-Mail Reader Application Quick Start Guide The following documents a
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8 ABOUT THIS GUIDE n Page number n Your name and organization (optional) Example: IP Conferencing Module Installation Guide System Release 7.1 Part Number 900-0353-01 Page 25 Please address all questions regarding 3Com software to your authorized 3Com representative.
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PRE-INSTALLATION 1 This chapter provides pre-installation guidelines for the 3Com IP Conferencing Module, which is an optional component of the 3Com ™ VCX V7000 IP Telephony System. n Configuration Options n Gathering Site Information n Worksheet Configuration This section describes sample hardware/software configurations that Options support the 3Com IP Conferencing Module. Three basic configurations are possible. The option you select depends on the number of hardware servers you have. A
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10 CHAPTER 1: PRE-INSTALLATION Figure 1 Network diagram - single server Conference server pool Conference server Presence server Master database User database Web server VCX or NBX server Option 2: Dual Server If you have two servers, configure the primary server as a “provisioning” server by installing the web console server, initial master database, VCX user database, presence server, and conference server on it. Configure the secondary server with the initial slave database and the
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Configuration Options 11 Figure 2 Network diagram - two servers Conference server pool Conference server Presence server Master database Conference server User database Slave database Web console Primary Secondary Server Server VCX or NBX server Both servers in the conference pool use their eth0 interface to connect to the network. Option 3: Multiple If you have between four and twelve servers, configure the primary server Servers (Four to as a “provisioning” server by installing the w
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12 CHAPTER 1: PRE-INSTALLATION Figure 3 Network diagram - multiple servers Conference server pool Conference Conference Conference Conference server server server server Presence server Master database User database Conference Slave database Web server server Primary Secondary Server Server VCX or NBX server All servers in the pool use their eth0 interface to connect to the network. Upgrades Following the initial implementation, the system can be upgraded in order to increase system capacit
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Gathering Site Information 13 Once the route is set up, the VCX system will forward conference calls to the designated endpoints—conference servers that provide a “routing” function by redirecting calls to ”hosting” conference servers. A single conference server can provide both routing and hosting functionality. Setting up a Route to the Conference Attendant Servers As with conference servers, it is necessary to configure a route for conference attendant servers. The VCX dial plan is used
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14 CHAPTER 1: PRE-INSTALLATION Single Server If your network contains a single server, you require the following: n You must dedicate one IP address to the 3Com IP Conferencing Module. n You must assign a host name to the 3Com IP Conferencing Module. n You must know the IP address of the network gateway. n You must know the IP addresses of the primary and secondary DNS servers. n You must know the IP addresses of the primary and secondary NTP servers. Dual Servers If your network contai
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Worksheet 15 Worksheet To make it easier to configure your system, you may want to have the necessary information in front of you before you begin to install any server. Table 3 Network Configuration Parameters Configuration Parameter Value 3Com IP Conferencing Module IP address (eth0) 3Com IP Conferencing Module host name Subnetwork mask Gateway IP address Primary DNS server IP address Secondary DNS server IP address DNS search path Primary NTP server IP address Secondary NTP server IP a
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16 CHAPTER 1: PRE-INSTALLATION Table 5 E-Mail Notification Parameters Configuration Parameter Value Mailhub (computer that handles mail) Hostname of your computer Mail name of your system System user e-mail address Table 6 Database Configuration Parameters Configuration Parameter Value Database: 1. Local Master: this server will have the master db 2. Local Slave: this server will have the slave db 3. Remote database: db is on another server Table 7 Initial Configuration Parameters
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INSTALLATION SCRIPTS 2 This chapter describes the initial configuration of each 3Com IP Conferencing Module server in a VCX system. All software components run on each server. The installation scripts are run on command. Each time a script prompts you for a response, you can accept the default (preconfigured) value by pressing the Return or Enter key, or you can manually enter a different value. If necessary, you can re-run the scripts and enter new values. Verify that all the procedures o
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18 CHAPTER 2: INSTALLATION SCRIPTS n Web Provisioning Server — Allows for the creation of conferences and maintenance of the server. n Conference Server — Allows SIP devices to join conferences that support any or all of audio, video, and desktop sharing communication modes. n Conference Attendant — Allows users to join conferences by dialing a single access number independent of conference ID. The attendant prompts the user for the conference ID, and if required, the conference passcode.
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Initial Installation - Configuration Guidelines 19 n Presence server (with database): Presence server, web server, VCX user database, and conference & presence database. E-Mail (sSMTP) Configuration — This portion of the script configures the Send-only Simple Mail Transfer Protocol (sSMTP) that enables the system to send e-mail notifications when conferences are created or modified, or when users add contacts to their buddy lists. Database Configuration — Select a database configuration fo
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20 CHAPTER 2: INSTALLATION SCRIPTS Dual Server Configuration General installation steps: 1 On the primary server, run the vcx-setup script: a When prompted to select the services the system will provide, select 1 (presence and conference - all in one). b When prompted to select a database configuration, select 1 (Local Master). c When prompted to start the 3Com IP Conferencing Services, enter Y. All services will start except DB_watchdog. It starts after the secondary server is installe
