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HP xw9300 Workstation
Service and Technical Reference Guide
First Edition: 02/2005
Second Edition: 04/2005
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Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. First Edition: February 2005 Second Edition: April 2005 Warranty Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied wa
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Contents Preface Important Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Updating BIOS, Drivers, and Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Finding Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 E-Support . . . . . . . . . . . . . . . . . . . . . . . .
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3 System Management Computer Setup (F10). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 BIOS ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Using Computer Setup (F10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Computer Setup Menu . . . . . . . . . . . . . . . . . .
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Security Lock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Cable Lock (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Universal Chassis Clamp Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Access Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Solving Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Solving Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Solving Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Solving Keyboard and Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . .
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G Additional Password Security and Resetting CMOS Resetting the Password Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Clearing and Resetting the CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Using Computer Setup to Reset CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Using the CMOS Button . . . . . . . . . .
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8Contents
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Preface This preface contains the following information. • “Important Safety Warnings” on page 10 • “Updating BIOS, Drivers, and Software” on page 13 • “Finding Information” on page 14 9 Preface
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Important Safety Warnings WARNING! Avoiding Electrical Shocks. To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the DVD laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit. Refer to the label on the DVD for power requirements and wavelength. This product is a class I laser product. WAR
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WARNING! Avoiding Metallic Particulates. They can be especially harmful around electronic equipment. This type of contamination may enter the data center environment from a variety of sources, including, but not limited to, raised floor tiles, worn air conditioning parts, heating ducts, rotor brushes in vacuum cleaners, or printer component wear. Because metallic particulates conduct electricity, they have an increased potential for creating short circuits in electronic equipment. This probl
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NOTE: Recycling Your System. HP has a strong commitment toward the environment. Your HP system has been designed to respect the environment as much as possible. HP can also take back your old system for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to an HP recycling facilities in Europe or the U.S.A. As many parts as possible are reused. The remainder is recycled. Special care is taken for batte
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Updating BIOS, Drivers, and Software HP continually strives to implement new enhancements that will increase functionality, performance, and reliability of your HP Workstation. To ensure that your system takes advantage of the latest enhancements, HP recommends that you install the latest BIOS, driver, and software updates on a regular basis. To download available updates, choose one of the two following options: • If you have the Help & Support Center installed on your system (most factory-i
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Finding Information E-Support For online access to technical support information and tools, go to http://www.hp.com/support. Support resources include Web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. The following sites are also available to you. • http://www.hp.com—Provides useful product information. • http://www.hp.com/support/workstation_manuals—Provides the latest online documentation. • ht
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Using the Documentation Library and Diagnostics CD To access the contents of the Documentation Library and Diagnostics CD, follow the steps that are applicable to your workstation. Windows-Based Workstations Insert the CD into the CD-ROM drive. The CD Autorun feature begins. If there is no CD-ROM drive activity for two minutes or more, the Autorun feature might not be enabled on the workstation. To run the CD: 1. Click Start > Run. 2. In the text box, enter: X:\index.htm (where X is the driv
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16
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1Product Overview This chapter presents an overview of the hardware components of the HP xw9300 Workstation. • “Product Features” on page 18 • “Product Specifications” on page 22 • “Power Supply and Cooling” on page 23 • “Environmental Specification” on page 30 • “PCI and PCI Express Slot Power Specifications” on page 31 • “ENERGY STAR” on page 32 17 Product Overview
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Product Features This section contains the following information: • “Exploded View” on page 18 • “Rear Panel Components” on page 20 • “Serial Number and COA Label Location” on page 21 Exploded View The following image shows a typical HP xw9300 Workstation (drive configurations can vary). For complete information on supported accessories and components, visit http://partsurfer.hp.com. Table 1-1 Exploded View CPU Airflow Duct Access Panel PCI Express Card 1 7 = Power Supply System Board Optical Dr
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Front Panel Components The following image shows a typical HP xw9300 Workstation. Drive configurations can vary. Table 1-2 Front Panel View Optical Drive Eject Button Universal Serial Bus (USB) 5.25-Inch Drive Bays (x2)** 1 5 9 (x2) Power On Light Headphone Connector Optical Drive Activity Light 2 6 : Power Button Microphone Connector Optical Drive* 3 7 ; Hard Drive Activity Light IEEE-1394 Connector 4 8 *An optical drive is a CD-ROM, CD-R/RW, DVD-ROM, DVD+R/RW, or CD-RW/DVD combo drive. **The b
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Rear Panel Components Table 1-3 Rear Panel Components Universal Chassis Clamp Opening Graphics Adapter 1 9 Access Panel Keys Microphone Connector (pink) 2 : Padlock Loop IEEE 1394 Connector 3 ; Cable Lock Slot USB (x4) 4 < PS/2 Mouse Connector (green) PS/2 Keyboard Connector (purple) 5 = RJ-45 Network Connector Serial Connector (teal) 6 > Audio Line-In Connector (light blue) Power Supply Built-In Self Test (BIST) LED 7 ? Audio Line-Out Connector (lime) Power Cord Connector 8 @ NOTE: To assist yo
