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HP S t o r eOnce
D2D Bac k u p S y s t e m r ac k mode ls
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s e r v i ce and main t e nance gui de
Abstr ac t
T his gui de is in t e nded f o r u s e r s w h o main t ain the f o llo w ing r ac k -mo un t ed mode ls o f the HP S t o r eOnce D2D Bac k u p S y s t e m:
• HP D2D4 3 2 4 G2 ( 1 2–disk)
• HP D2D4 3 1 2 G2 ( 1 2–disk)
• HP D2D4 1 1 2 and HP D2D4 1 06 G2 ( 1 2–disk)
• HP D2D2 5 0 2 and 2 5 0 4 G2 ( 4–disk)
• HP D2D4 1 1 2 G1 ( 1 2–disk)
• HP D2D4 00 4 G1 (6–disk)
• HP D2D4 00 9 G1 ( 1
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© C op y r i gh t 200 9–20 1 2 H e w le t t -P ac k ar d D e v e lopme n t C o m pan y , L .P . C o nf i de n ti al co m pu t e r s o f t w ar e . V ali d li ce ns e f r o m HP r eq uir ed f o r po s s e s si o n , u s e o r cop y ing . C o nsis t e n t w ith F AR 1 2 .2 1 1 and 1 2 .2 1 2 , C o mme r c i al C o m pu t e r S o f t w ar e , C o m pu t e r S o f t w ar e Doc ume n t ati o n , and T ec hni cal D at a f o r C o mme r c i al It e ms ar e li ce ns ed t o the U . S . Go v e r nme n t u
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C o n t e n ts 1 In tr odu c ti o n ............................................................................................... 5 P e r f o r mance be s t pr ac ti ce s ......................................................................................................... 5 HP D2D and HP Pr oL i an t...........................................................................................................5 Ho w do I t e ll w he the r I ha v e a G1 o r G2 pr odu c t? .......................
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HP D2D4 3 2 4....................................................................................................................29 HP D2D4 3 1 2.....................................................................................................................29 P ar t n umbe r s.....................................................................................................................30 I de n tif y ing a R AI D co n t o lle r f ailur e................................................
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1 In tr odu c ti o n T his is the S e r v i ce and Main t e nance Gui de f o r the f o llo w ing r ac k -mo un t ed mode ls o f the HP D2D Bac k u p S y s t e m: G2 mod els: • HP D2D4 3 2 4 G2 ( 1 2–disk) • HP D2D4 3 1 2 G2 ( 1 2–disk) • HP D2D4 1 1 2 and HP D2D4 1 06 G2 ( 1 2–disk) • HP D2D2 5 0 2 and HP D2D2 5 0 4 G2 ( 4–disk) G1 mod els: • HP D2D4 1 1 2 ( 1 2–disk) • HP D2D4 00 4 (6–disk) • HP D2D4 00 9 ( 1 2–disk) • HP D2D2 5 00 s e r i e s ( 4–disk) T he har d w ar e f o r the HP D2D4 3 2 4
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NO TE: T he s o f t w ar e and , in s o me ca s e s , the BIO S ar e uni q ue t o the HP D2D Bac k u p S y s t e m; it doe s n o t u s e the s ame s o f t w ar e (n o r , in s o me ca s e s , BIO S) a s the Pr oL i an t s e r v e r . T he r e ar e a n umbe r o f w a y s o f acce s sing the Pr oL i an t doc ume n t ati o n o n the HP w eb . A q ui c k me th od is t o: 1 . Go t o h t tp://w w w .hp .co m/su ppo r t/man uals. 2 . S ear c h o n the Pr oL i an t s e r v e r name , a s sh o w n in T a
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U sing the Pr oL i an t Gui de w ith HP D2D4 3 2 4 G2 mode ls W he n u sing the HP Pr oL i an t D L3 7 0 G6 gui de , be a w ar e o f the f o llo w ing HP D2D-s pec if i c inf o r mati o n: • T he CP U is In t e l X eo n W5 6 8 0 (K it par t n umbe r 6 0 1 3 1 5-B2 1 inc lude s H eatsink) – the r e ar e t w o pe r s y s t e m . • T he HP D2D ha s 1 2 r e mo v a ble har d disks . T he 1 2th disk is an o nline s par e disk . If o ne o f the o the r disks f ails , the o nline s par e disk immedi at
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U sing the Pr oL i an t Gui de w ith HP D2D4 3 1 2 G2 mode ls W he n u sing the HP Pr oL i an t D L3 7 0 G6 gui de , be a w ar e o f the f o llo w ing HP D2D-s pec if i c inf o r mati o n: • T he CP U is In t e l X eo n W5 5 8 0 (K it par t n umbe r 4 9 5 9 2 8-B2 1 inc lude s H eatsink) – the r e ar e t w o pe r s y s t e m . • T he HP D2D ha s 1 2 r e mo v a ble har d disks . T he 1 2th disk is an o nline s par e disk . If o ne o f the o the r disks f ails , the o nline s par e disk immedi at
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U sing the Pr oL i an t Gui de w ith HP D2D4 1 06/4 1 1 2 G2 mode ls W he n u sing the HP Pr oL i an t D L1 8 0s e G6 gui de , be a w ar e o f the f o llo w ing HP D2D-s pec if i c inf o r mati o n: • T he CP U is In t e l X eo n X5 5 5 0 (S par e P/N 4 9 00 7 0 -00 1 ) – the r e ar e t w o pe r s y s t e m • T he HP D2D ha s 1 2 r e mo v a ble har d disks . T he 1 2th disk is an o nline s par e disk . If o ne o f the o the r disks f ails , the o nline s par e disk immedi at e l y t ak e s its p
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• HP D2D2 5 0 2 Bac k u p S y s t e m: T he co nf i gur ati o n o f the s y s t e m me mo r y is 2 4 GB ( 3 x 8 GB D IMMs) f o r the HP D2D2 5 0 2 Bac k u p S y s t e m . HP D2D2 5 0 4 Bac k u p S y s t e m: T he co nf i gur ati o n o f the s y s t e m me mo r y is 3 2 GB ( 4 x 8 GB D IMMs) . T he par t n umbe r f o r eac h 8 GB D IMM is 5 006 6 2 -B2 1 . • T he HP D2D is su ppli ed w ith an HP Smar t A r r a y P2 1 2 co n tr o lle r ( w ith 5 1 2 MB and BB W C) pr e -ins t alled in o ne o f the
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• T he HP D2D is su ppli ed w ith an HP Smar t A r r a y P8 00 co n tr o lle r ( w ith 5 1 2 MB and t w o BB W C s) pr e -ins t alled in o ne o f the f ull-he i gh t P CI-e slo ts . F o r mo r e inf o r mati o n a bo u t this car d , s ear c h o n h t tp://w w w .hp .co m/su ppo r t/man uals. P ar t n umbe r s ar e a s f o llo w s: ◦ P8 00 car d: 3 9 8 6 4 7–00 1 ◦ 5 1 2 MB me mo r y : 3 9 8 6 4 5–00 1 ◦ BB W C: 3 9 8 6 4 8–00 1 • T he s y s t e m ha s an HP Dual C hanne l 4Gb P CI e F ibr e C h
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• T he HP D2D is su ppli ed w ith an HP Smar t A r r a y P4 00 co n tr o lle r ( w ith 5 1 2 MB and BB W C) pr e -ins t alled in o ne o f the f ull-he i gh t P CI-e slo ts . F o r mo r e inf o r mati o n a bo u t this car d , s ear c h o n h t tp://w w w .hp .co m/su ppo r t/man uals. P ar t n umbe r s ar e a s f o llo w s: ◦ P4 00 car d: 44 1 8 2 3–00 1 ◦ 5 1 2 MB me mo r y : 4 0 5 8 3 5–00 1 ◦ BB W C: 3 9 8 6 4 8–00 1 ◦ BB W C ca ble a s s e mbl y : 4 0 9 1 2 5–00 1 • T he FC mode l ha s an HP
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• T he co nf i gur ati o n o f the s y s t e m me mo r y is 8 GB ( 4 x 2 GB D IMM S P C2 -6 4 00) . T he par t n umbe r f o r eac h 2 GB D IMM is 4 9 9 2 7 6 -06 1 . • T he HP D2D is su ppli ed w ith an HP Smar t A r r a y P4 00 co n tr o lle r ( w ith 5 1 2 MB and BB W C) pr e -ins t alled . F o r mo r e inf o r mati o n a bo u t this car d , s ear c h o n h t tp://w w w .hp .co m/su ppo r t/ man uals. ◦ P4 00 car d: 44 1 8 2 3–00 1 ◦ 5 1 2 MB me mo r y : 4 0 5 8 3 5–00 1 ◦ BB W C: 3 9 8 6 4 8–
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U sing the Pr oL i an t Gui de w ith HP D2D2 5 0 4 G1 mode ls W he n u sing the HP Pr oL i an t D L1 6 5 G5 gui de , be a w ar e o f the f o llo w ing HP D2D-s pec if i c inf o r mati o n: • T he AMD Opt e r o n 2 3 8 4 2 .7GHz ( 7 5W ) , par t n umbe r 4 9 5 6 4 3-00 5, is the o nl y pr oce s s o r that is su ppo r t ed . • T he HP D2D ha s f o ur r e mo v a ble har d disks . • T he r e is n o opti cal medi a s t o r age . • T he co nf i gur ati o n o f the s y s t e m me mo r y is 8 GB ( 4 x 2
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2 T he f la sh me mo r y module Ov e r v i e w T he f la sh me mo r y module is r eq uir ed t o boo t u p the HP D2D Bac k u p S y s t e m . • W ith HP D2D4 3 2 4/4 3 1 2 Bac k u p S y s t e ms , this co nsis ts o f a U SB f la sh s ti c k that plug s in t o the s y s t e m boar d . • W ith all o the r HP D2D Bac k u p S y s t e ms , this co nsis ts o f a U SB f la sh s ti c k and ca ble . • T he r e ar e diff e r e n t me mo r y s ti c ks f o r G2 and G1 pr odu c ts . Mak e sur e y o u ar e u s
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4. Be sur e t o u pdat e the HP D2D s o f t w ar e t o the lat e s t v e r si o n . T his is do ne f r o m the W eb Manage me n t In t e r f ace (S e t ting s/S o f t w ar e page) , a s de s c r ibed in the HP S t o r eOnce D2D Bac k u p S y s t e m U s e r Gui de. I MP OR T ANT : If y o ur r eplace me n t f la sh s ti c k is at a lo w e r r e v isi o n than the o ne it r eplace s , y o u ma y e xpe r i e nce a me s s age o f “D e v i ce s S t ar ting ” o r “Initi alising". T his me s s age w il
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F igur e 1 0 HP D2D2 5 0 2 and HP D2D2 5 04 G2 Ser ies flash m emor y modul e 1 locati o n o f the me mo r y module and U SB co nnec t o r 2 s c r e w and br ac k e t s ec ur ing U SB ca ble co nnec t o r (n o t HP D2D4 3 2 4/4 3 1 2) 3 ca ble and co nnec t o r t o the mo the r boar d (n o t HP D2D4 3 2 4/4 3 1 2) R eplac ing the me mo r y module , G1 HP D2D Bac k u p S y s t e ms NO TE: It is n o r mall y suff i c i e n t t o r eplace the U SB s ti c k , lea v ing the e x is ting ca ble in plac
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F igur e 1 1 HP D2D 4 1 1 2 , HP D2D4004 or HP D2D400 9 G1 flash m emor y modul e F igur e 1 2 HP D2D2 5 00 G1 Ser ies flash m emor y modul e 1 ca ble and U SB co nnec t o r t o the me mo r y module 2 s c r e w and br ac k e t s ec ur ing U SB ca ble co nnec t o r 3 ca ble and co nnec t o r t o the mo the r boar d 4 f la sh me mo r y module 1 8 T he f la sh me mo r y module
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3 R eplac ing the s y s t e m mo the r boar d F o r all pr odu c ts , G1 and G2 , r e f e r t o the a ppr opr i at e Main t e nance and S e r v e r Gui de f o r de t ailed ins tr u c ti o ns o n r eplac ing the mo the r boar d . T his c ha pt e r de s c r ibe s the f o llo w ing t a sks that ar e s pec if i c t o HP D2D Bac k u p S y s t e ms: • S e t the J2 7 j um pe r o n HP D2D4 1 06/4 1 1 2 G2 and HP D2D2 5 0 2/2 5 0 4 G2 pr odu c ts . • U pdat e BIO S I Ds o n all pr odu c ts . • R e ins t
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beca u s e it ha s an in t egr al P4 1 0i car d . If y o u do n o t , the s y s t e m w ill e xpe r i e nce o ne o f the f o llo w ing s y m pt o ms : • V e r y slo w pr odu c t pe r f o r mance (R unning a s R AI D5 acce s s t o the disks , if the ar r a y s had n o t f ailed the ms e l v e s) • R e f u s al t o c r eat e the s t o r age (if the s t o r age ar r a y s ha v e f ailed and need t o be r ebuilt f r o m s c r at c h) T he units ar e shipped w ith pa pe r cop i e s o f the S AAP li c
