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Overland
REO 9000 with ProtectionPAC
Storage
Software
Disk-Based Backup-and-
Recovery Appliance
Setup Guide
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OVERLAND STORAGE END USER LICENSE AGREEMENT (“EULA”) IMPORTANT NOTICE - PLEASE READ THIS END USER SOFTWARE LICENSE AGREEMENT (“EULA”) CAREFULLY BEFORE USING THE SOFTWARE CONTAINED IN THIS EQUIPMENT OR USING THIS EQUIPMENT IN ANY MANNER. BY USING THE EQUIPMENT THAT CONTAINS THIS SOFTWARE, YOU ARE CONSENTING TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS END USER AGREEMENT, PROMPTLY RETURN AND DO NOT USE THE EQUIPMENT AND THE SOFTWARE. 1. Single User License. Sub
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8. Disclaimer. EXCEPT AS SPECIFIED IN THIS EULA, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY QUALITY OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW. IN NO EVENT WILL OVERLAND OR ITS SUPPLIERS BE LIABLE FOR ANY LOST REVENUE, PROFIT, OR DATA, OR FO
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Overland Storage, Inc. 4820 Overland Avenue San Diego, CA 92123 U.S.A. Tel: +1.858.571.5555 Tel: 1.800.729.8725 (toll free U.S.) Fax: +1.858 571.0982 (general) Fax: +1.858.571.3664 (sales) www.overlandstorage.com
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Setup Guide Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Chapter 1 Reviewing REO 9000 Concepts and Requirements . . . . . . . . . . . 11 Important Concepts to Understand . . . . . . . . . . . . . . . . 11 Internet SCSI (iSCSI) Protocol . . . . . . . . . . . . . . . . . . 11 Fibre Channel (FC) . . . .
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Overland Storage REO 9000 with ProtectionPAC Software Setting the Time and Date Information . . . . . . . . . . . . . . . 60 Chapter 5 Configuring the Systems Involved in the Backup Process . . . . . . . . . 61 Mapping a Network Drive to the REO Appliance (Windows Only). . . . 61 Establishing Communication . . . . . . . . . . . . . . . . . . . 61 Chapter 6 Changing the Volume Setup or Creating Lo
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Setup Guide Appendix A Sharing Access to a REO 9000 Between Multiple Systems . . . . . . . . 115 Configuring Devices as Shared Devices. . . . . . . . . . . . . . . 116 Accessing a Shared Device. . . . . . . . . . . . . . . . . . . . 117 Appendix B Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . 119 Using the SoftKey Reset Option . . . . .
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Overland Storage REO 9000 with ProtectionPAC Software 8 Contents
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Preface The Overland Storage REO 9000 Disk-Based Backup-and-Recovery Appliance takes the lag time, expense, and burden out of backing up critical data and works seamlessly within current storage environments. The REO Appliance performs faster than traditional disk-based storage methods and serves as a shared network resource by utilizing high- capacity disks, high-speed Ethernet and Internet SCSI (iSCSI) connectivity, and unique software intelligence capability from Overland Storage. The R
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Overland Storage REO 9000 with ProtectionPAC Software 10 Preface
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Reviewing REO 9000 Concepts 1 CHAPTER and Requirements The main steps involved in preparing to set up the REO Appliance include: Step 1 Understanding the concepts of iSCSI, Fibre Channel (FC), disk-to-disk- to-tape (D2D2T) backup, redundant array of independent disks (RAID), tape emulation, logical volume management (LVM), and how the REO Appliance fits into the picture. Step 2 Reviewing the requirements that your servers and network must meet to ensure successful installation and operation
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Overland Storage REO 9000 with ProtectionPAC Software Fibre Channel (FC) Instead of, or in addition to, using iSCSI and the TCP/IP protocol to transmit information over a network, you also have the option of using a SAN that makes use of the FC and Small Computer System Interface (SCSI) protocols. The FC protocol uses two additional protocols to communicate at the hardware level: Fibre Channel Arbitrated Loop (FC- AL), which communicates with hubs, and Fibre Channel Switched (FC- SW), which
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Setup Guide Disk-to-Disk-to-Tape (D2D2T) Backup Capabilities The REO Appliance is a storage resource used by a single backup server or shared by multiple backup servers using an Ethernet or FC network. By using standard backup software, you can copy backup data that resides on the REO Appliance to tape for long-term data retention. The following illustration shows application servers sending backup data over a 10/100 or Gigabit Ethernet (GbE) LAN to backup servers sharing REO Appliance D2D
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Overland Storage REO 9000 with ProtectionPAC Software The following diagrams show two different ways of configuring a REO Appliance with multiple backup servers. Management browser interface (console) LAN Server 1 Server 2 Server 3 Server 4 Server 5 Server 6 Server 7 Server 8 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 Backup server Backup server 10/100 SCSI Management SCSI Tape sub-system Tape sub-system GbE or
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Setup Guide Management browser interface (console) LAN Server 1 Server 2 Server 3 Server 4 Server 5 Server 6 Server 7 Server 8 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 GbE or 10/100 Backup server Backup server 10/100 SCSI SCSI Management Tape sub-system Tape sub-system REO Redundant Array of Independent Disks (RAID) RAID provides convenient, low-cost, reliable storage by saving data on more than one disk drive simultaneous
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Overland Storage REO 9000 with ProtectionPAC Software If you use a RAID 5 configuration, you can also set aside a disk drive for each physical host (controller); that is, you can create a hot spare. These disk drives remain in standby mode, and you can use them immediately if another disk fails. Tape Emulation The ProtectionPAC software includes two tape emulation features, which you can use to create virtual linear tape-open (LTO-2) tape devices that provide 2-to-1 compression ratios with
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Setup Guide Network For best results, Overland Storage strongly recommends that you use a dedicated GbE network to share the storage resources on the REO Appliance among multiple backup servers. To ensure optimum performance, always use the appropriate patch cables to connect the REO Appliance to the backup-server storage network. To select the appropriate cables, use the following guidelines: If you intend to use GbE, you must use Category 5E (or better) cables for GbE connections. You ca
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Overland Storage REO 9000 with ProtectionPAC Software Setting the SCSI Time-Out Value in Windows Environments If you intend to use your REO Appliance in a Windows environment, be aware that there are certain operating conditions in which time-out errors might occur. These errors usually result in the system reporting a disk failure for the associated REO Appliance disk drive or drives. (These errors might be reported as iSCSIPrt errors in the System Log of the Event Viewer. Examples includ
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Setting Up the REO 9000 2 CHAPTER The main steps involved in setting up the REO Appliance include: Step 1 Unpacking the REO Appliance, and reviewing safety guidelines. Step 2 If you intend to position the REO Appliance in a rack, attaching the required components. Step 3 Connecting the REO Appliance to the management LAN. Step 4 Connecting the REO Appliance to the application and backup servers, SAN for the backup servers, or FC. Step 5 Connecting external SCSI devices. Step 6 Attaching the po
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Overland Storage REO 9000 with ProtectionPAC Software 1 Unpack the REO Appliance. The shipping container contains the following: Overland Storage appliance chassis Depending on which version of the product that you purchased, either 12 or 24 disk carriers and disk drives Power cords (U.S.) (Approved cord sets shall be used in countries outside North America.) Appliance face-plate REO SoftKey Rack-mount hardware Documentation CD-ROM and poster 2 Review the following guidelines prior to p