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Verizon Wireless i730 Windows Mobile 5.0 Update Utility
User's Guide
Version Issue: Version 1.0
Last Update: 05/19/2006
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE Table of Contents 1. General Information:.................................................................................................................3 2. About This Guide: .....................................................................................................................4 3. Installation Instructions:............................................................................................
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE 1. General Information: The Verizon Wireless Windows Mobile Update Utility will enable Verizon Wireless customers to upgrade the operating system on the Samsung i730 Pocket PC ® Phone to the latest versions of the Windows Mobile 5.0 operating system. The tool will be available to customers to download from the Internet to a personal computer. ® WARNING: This Microsoft Windows Mobile 5.0 upgrade is a major upda
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE 2. About This Guide: This User Guide contains step-by-step instructions for upgrading the i730 device using the Update Utility. This will guide you through: ® Establishing a connection to Microsoft ActiveSync with the Device Launching the WinZip Self Extractor Reviewing and Accepting the Verizon Wireless Software License Agreement before Update Viewing the Verizon Wireless Update Utility Tool Viewing t
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE 7. Screen Navigation: Fig 1-1 ActiveSync is “Not Connected” Step1: Launch “Microsoft ActiveSync” from Computer Start Menu Step2: If Status Shows “Not Connected”, Click on File / Connection Settings Fig 1-3 Connection Settings for Active Sync 4.1 Step 1: Ensure “Allow USB connection” is checked. Step 2: Click on “OK” Button Fig 1-4 Establishing a Partnership Between Device and PC Note: If you have
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE Step1: Click on Next Button Step2: Wait for ActiveSync to connect to your device and show as “Connected” Fig 1-5 ActiveSync is “Connected” Page 6 of 12
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE Fig 1-6 Launching The Update Utility Step1: Double-click Samsung_i730_Maintenance_Release.exe Fig 1-7 Legal Agreement Window Step1: Read the Verizon Wireless Software License Agreement, and Click the Accept Button if you agree to the terms and wish to continue. Page 7 of 12
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE Fig 1-8 Verizon i730 Update Utility Step1: Click Upgrade Button Fig 1-9 User Warning Message Box: Step 1: Click “Yes” Button Step 2: The Samsung i730 device will reset itself automatically and then the utility starts updating your handheld automatically. Page 8 of 12
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE Fig 1-10 Installing PDA Image Fig 1-11 Installing Phone Image Page 9 of 12
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE Fig 1-12 Successful Upgrade Step1: Click “OK” Button Fig 1-13 Closing the Update Utility Step 1: Click “Done” Page 10 of 12
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE 8. Troubleshooting Common Upgrade Problems: 1) When the utility reports “The Device appears to be missing, disconnected or off. ActiveSync may need to be reconfigured” message: Please remove the Samsung i730 from the sync cradle and reconnect it. Re-establish the ActiveSync connection between the Samsung i730 device and PC using the USB sync cradle or optional USB sync cable. Make sure that “Allow USB connec
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VERIZON WIRELESS SAMSUNG I730 WINDOWS MOBILE 5.0 UPDATE UTILITY USER’S GUIDE o Open the “Samsung_i730_WM5_Upgrade.exe” file using WinZIP (or similar application) and extract the files into a folder on your PC. o Right-click on “VEU4.exe” and select Create Shortcut o Right-click on the new shortcut and select Properties o In the Target field, add the switch /mode=emergency after the quotation marks. The field should now read something like: "C: \Samsung_i730_WM5_Upgrade\VEU4.exe" /mode=em