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Inter-Tel Eclipse
LinkPlus Interface Guide
SpectraLink 6000 System
SpectraLink 8000 System
July 2008 Edition
1725-36136-001
Version E
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LinkPlus Interface Guide: Inter-Tel Eclipse Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document for SpectraLink® use by Polycom personnel and customers. The LinkPlus drawings and specifications contained herein Link are the property of Polycom and shall be neither NetLink reproduced in whole or in part without the prior SVP written approval of Polycom, nor be implied to Are trademarks and registered trademarks of grant any license to mak
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About this Guide Polycom is the market leader in multi-cellular wireless telephone systems for the workplace. We manufacture a range of products to suit any size installation. All Polycom products use our LinkPlus digital integration technology to integrate with various digital switch platforms. Using LinkPlus technology, Wireless Telephones (handsets) emulate digital telephone sets to deliver advanced capabilities such as multiple line appearances and LCD display features. This docum
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LinkPlus Interface Guide: Inter-Tel Eclipse Related Documents SpectraLink 6300 MCU : Operator’s Console (1725-36125-001) SpectraLink 6100 MCU: Installation and Operation (1725-36097-001) SpectraLink 6020 Wireless Telephone and Accessories User Guide (1725-36092-001) Available at http://www.polycom.com/usa/en/support/voice/proprietary_wire less/proprietary_wireless.html SpectraLink 8000 Telephony Gateway: Administration Guide for SRP (1725-36028-001) SpectraLink 8020/8030 Wireless Te
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About this Guide Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully. Label This typeface indicates a key, label, or button on SpectraLink hardware. PN: 1725-36136-001_E.doc 5
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1 Plan the Interface The system administrator programs the telephone system for use with the Wireless Telephone System using the normal administration terminal or procedures. Programming can be done after the handsets are registered. Recommended programming includes assigning extension numbers to the handsets and programming features on the telephone system so they are easily accessible from the handsets. For analog interfaces, macro codes are in the document relating to configurin
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LinkPlus Interface Guide: Inter-Tel Eclipse “model” handsets then use the model as a template to program the other handsets. • All handsets are different: All handsets are programmed differently, so each handset will be programmed individually. Before installation, the parameters of the wired phones should be verified to plan the parameters required for the handsets. Extension assignment What extension numbers will be assigned to the handsets? Outgoing line access Which line will be
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Plan the Interface Assign Extension Numbers The wire contractor should inform the system administrator which port numbers have been designated for the handsets. The system administrator may use the Extension Assignments Worksheet at the end of this document to track the port numbers, extensions, users, and features assigned to handsets. The Wireless Telephone Display The SpectraLink Wireless Telephone will display the telephone number as it is dialed. Certain characters may be used by
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LinkPlus Interface Guide: Inter-Tel Eclipse Feature Programming Requirements When planning the interface, the following information must be taken into account: Line sequences The handset uses two types of key sequences to access PBX features and multiple lines. Line sequences are those where the user presses the LINE key and then a number key. The key-map design designates “line” keys that should be programmed for line appearance so that they correspond to line sequences on the handset.
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Plan the Interface SpectraLink 6100 MCU For the SpectraLink 6100 MCU, the handset function menu text can only be changed via remote configuration through the services of Polycom’s Customer Support. SpectraLink 8000 Telephony Gateways Function menu text options can be changed in the Administration Console of the SpectraLink 8000 Telephony Gateways. Hold The Hold feature should be programmed to the Hold key as shown on the key-map diagrams so that when the Hold key or softkey is pressed
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LinkPlus Interface Guide: Inter-Tel Eclipse Ring types Handset ring types (soft, normal, vibrate, etc.) are programmed by the handset user and are not accessible or changeable by the system switch. Whenever possible the audible ringer on the handset will follow the cadence provided by the system switch. Call progress tones provided by the host system will be passed through to the handset. 12 PN: 1725-36136-001_E.doc
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2 Interface Implementation This section describes the recommended programming to use the Wireless Telephone System with an Inter-Tel Eclipse PBX with an Associate Display Phone. The procedures assume: • The Eclipse system is installed and operational in an approved configuration. See the Telephone Switch Interface Matrix document for tested configurations. • A trained Inter-Tel technician or system administrator will be on site with the SpectraLink installer to program the system. •
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LinkPlus Interface Guide: Inter-Tel Eclipse SpectraLink 8000 Telephony Gateways Connect to the SpectraLink 8000 Telephony Gateway using the serial or modem interface. From the Main Menu, choose Gateway Configuration. Scroll to Telephone Switch Type and press enter to change this field, from the Submenu of PBX types, select Inter-Tel Axxess or Axxent. Refer to SpectraLink 8000 Telephony Gateway: Administration Guide for SRP for details on configuring the Telephone Switch Type. Key-mappin
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Interface Implementation The FCN + [number] and LINE + [number] labels represent the key sequence on the handset mapped to the corresponding key on the desk set. The handset displays a LINE icon that corresponds to each line key. The voicemail icon displays for voice mail/FCN + 6. See the Handset Icons section above for details. The handset function menu default settings are shown for each corresponding sequence on the diagram above and in the table below; these may be changed as descri
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LinkPlus Interface Guide: Inter-Tel Eclipse Special Purpose Station, System Forwarding, Toll Restrictions, and Voice Mail information. • Keyset map: Select the standard keyset map. • Ring Intercom: This feature must be enabled. The default is no; change to yes. • Shared Speakerphone: Disable this feature on the PTB 4xx handset, as it is not supported on this handset. Copy Programming After the model handset or handsets have been programmed, use the copy function to copy the programm
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3 Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Interface Handset Handset # Ext. # Name Module Comment Serial # Circuit # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 11 11 Handset 12 12 Handset 13 13 Handset 14 14 Handset 15 15 Handset 16 16 PN: 1725-36136-001_E.doc 17