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Cisco ATA 186 and Cisco ATA 188
Analog Telephone Adaptor
Administrator’s Guide (SIP)
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-3410-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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CONTENTS Preface xi Overview xi Audience xi Organization xii Conventions xii Related Documentation xiv Obtaining Documentation xv World Wide Web xv Documentation CD-ROM xv Ordering Documentation xv Documentation Feedback xv Obtaining Technical Assistance xvi Cisco.com xvi Technical Assistance Center xvi Cisco TAC Web Site xvii Cisco TAC Escalation Center xvii Cisco Analog Telephone Adaptor Overview 1-1 Session Initiation Protocol (SIP) Overview 1-2 SIP Capabilities 1-3 Components of SIP 1-3 SI
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Contents Installing the Cisco ATA 2-1 Network Requirements 2-2 Safety Recommendations 2-2 What the Cisco ATA Package Includes 2-2 What You Need 2-3 Installation Procedure 2-3 Power-Down Procedure 2-6 Configuring the Cisco ATA for SIP 3-1 Default Boot Load Behavior 3-2 Specifying a Preconfigured VLAN ID or Disabling VLAN IP Encapsulation 3-3 Steps Needed to Configure the Cisco ATA 3-5 Basic Configuration Steps in a TFTP Server Environment 3-5 Basic Configuration Steps in a Non-TFTP Server Envir
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Contents Establishing Authentication 4-2 Setting the Codec 4-3 Configuring Refresh Interval 4-3 Additional SIP Services 4-3 Advanced Audio Configuration 4-4 Billable Features 4-4 Comfort Noise During Silence Period When Using G.711 4-5 Configurable Hook Flash Timing 4-5 Configurable Mixing of Call Waiting Tone and Audio 4-5 Configurable On-hook delay 4-5 Debugging Diagnostics 4-5 Dial Plan 4-6 Disabling Access To The Web Interface 4-6 Distinctive Ringing 4-6 DNS SRV Support 4-6 Hardware Inform
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Contents Parameters for Configuration Method 5-4 UseTFTP 5-4 TftpURL 5-5 CfgInterval 5-5 EncryptKey 5-6 Network Parameters 5-6 DHCP 5-7 StaticIp 5-7 StaticRoute 5-7 StaticNetMask 5-8 Account Information Parameters 5-8 UID0 5-9 PWD0 5-9 UID1 5-9 PWD1 5-10 GkOrProxy 5-10 Gateway 5-11 Gateway2 5-11 UseLoginID 5-11 LoginID0 5-12 LoginID1 5-12 Backup Server Parameters 5-13 AltGk 5-13 AltGkTimeOut 5-13 GkTimeToLive 5-14 GkId 5-14 SIP Parameters 5-14 UseSIP 5-14 SIPRegInterval 5-15 MAXRedirect 5-15 S
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Contents LBRCodec 5-20 AudioMode 5-20 RxCodec 5-21 TxCodec 5-22 NumTxFrames 5-22 CallFeatures 5-23 PaidFeatures 5-24 CallerIdMethod 5-25 FeatureTimer 5-26 Polarity 5-27 ConnectMode 5-28 AutMethod 5-30 TimeZone 5-30 NTPIP 5-30 AltNTPIP 5-31 DNS1IP 5-31 DNS2IP 5-31 UDPTOS 5-32 SigTimer 5-32 OpFlags 5-34 VLANSetting 5-35 Optional Feature Parameters 5-35 NPrintf 5-36 TraceFlags 5-36 RingOnOffTime 5-37 IPDialPlan 5-38 DialPlan 5-38 About Dial Plan Commands 5-39 Dial Plan Blocking (In Rule) 5-41 'H'
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Contents Call Commands 6-1 Call Command Structure 6-1 Syntax 6-2 Context-Identifiers 6-3 Input Sequence Identifiers 6-4 Action Identifiers 6-4 Call Command Example 6-5 Call Command Behavior 6-7 Configuring and Debugging Fax Services 7-1 Using Fax Pass-through Mode 7-1 Configuring the Cisco ATA for Fax Pass-through mode 7-2 AudioMode 7-2 ConnectMode 7-3 Configuring Cisco IOS Gateways to Enable Fax Pass-through 7-3 Enable Fax Pass-through Mode 7-4 Disable Fax Relay Feature 7-5 Using FAX Mode 7-6
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Contents Running the Executable File 8-3 Upgrade Requirements 8-3 Syntax 8-3 Upgrade Procedure 8-4 Confirming a Successful Signaling Image Upgrade 8-5 Using a Web Browser 8-5 Using the Voice Configuration Menu 8-5 Troubleshooting 9-1 General Troubleshooting Tips 9-1 Symptoms and Actions 9-2 Installation and Upgrade Issues 9-3 Debugging 9-4 Frequently Asked Questions 9-5 Contacting TAC 9-6 Using SIP Supplementary Services A-1 Changing Call Commands A-1 Cancelling a Supplementary Service A-1 Com
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Contents Calling Line Identification Presentation A-6 About Calling Line Identification Restriction A-6 Calling Line Identification Restriction in the United States A-7 Calling Line Identification Restriction in Sweden A-7 Voice Menu Codes B-1 Cisco ATA Specifications C-1 Physical Specifications C-1 Electrical Specifications C-2 Environmental Specifications C-2 Immunity Specifications C-2 Physical Interfaces C-3 Ringing Characteristics C-3 Software Specifications C-3 SIP Compliance Reference I
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Preface This preface includes the following sections: Overview, page xi Audience, page xi Organization, page xii Conventions, page xii Related Documentation, page xiv Obtaining Documentation, page xv Obtaining Technical Assistance, page xvi Overview The Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SIP) provides the information you need to install, configure and manage the Cisco ATA 186 and Cisco ATA 188 on a Session Initiation Protocol (SIP) n
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Preface Organization Organization Table 1 provides an overview of the organization of this guide. Table 1 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SIP) Organization Chapter Description Chapter 1, “Cisco Analog Telephone Adaptor Overview” Provides descriptions of hardware and software features of the Cisco ATA Analog Telephone Adaptor along with a brief overview of the Session Initiation Protocol (SIP). Chapter 2, “Installing the Cisco ATA” Provides info
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Preface Conventions Terminal sessions and information the system displays are in screen font. Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. Timesaver Means the described action saves time. You can save time by performing the action described in the paragraph. Tip Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful in
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Preface Related Documentation Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. (Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Anhang mit dem Titel “Translated Safety Warnings” (Übersetzung de
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Preface Obtaining Documentation Read Me First - ATA Boot Load Information Cisco ATA 186 and Cisco 188 Analog Telephone Adaptor At a Glance Regulatory Compliance and Safety Information for the Cisco ATA 186 and Cisco 188 Cisco ATA Release Notes Obtaining Documentation These sections explain how to obtain documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com Translated documentation is
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Preface Obtaining Technical Assistance You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments. Obtaining Technical Assistance Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and s
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Preface Obtaining Technical Assistance Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available. The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of service contracts, when applicable. Cisco TAC Web Site You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides aroun
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Preface Obtaining Technical Assistance Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (SIP) xviii OL-3410-01
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CISCO ATA 186 ANALOG TELEPHONE ADAPTOR CH A P TER 1 Cisco Analog Telephone Adaptor Overview This section describes the hardware and software features of the Cisco Analog Telephone Adaptor (Cisco ATA) and includes a brief overview of the Session Initiation Protocol (SIP). The Cisco ATA analog telephone adaptors are handset-to-Ethernet adaptors that allow regular analog telephones to operate on IP-based telephony networks. Cisco ATAs support two voice ports, each with an independent telephone
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Chapter 1 Cisco Analog Telephone Adaptor Overview Session Initiation Protocol (SIP) Overview Figure 1-2 Cisco ATA 186 as Endpoint in SIP Network Voice Layer 3 gateway IP infrastructure Broadband PSTN Telephone/fax V V Ethernet Cisco ATA 186 Broadband CPE (DSL, cable, fixed wireless) SIP proxy Figure 1-3 Cisco ATA 188 as Endpoint in SIP Network Voice Layer 3 gateway IP infrastructure Broadband PSTN Telephone/fax V V Ethernet Cisco ATA 188 Broadband CPE (DSL, cable, fixed wireless) SIP pr
