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Use & Care Manual
With Installation Instructions for the Installer
Electric Residential
Water Heaters
Single and Double Element Models,
Residential 20–120 Gallon
Model: HE Series, GE Series, PE Series, SE Series
The purpose of this manual is twofold: one, for the contractor, to provide the installer
with basic directions and recommendations for the proper installation and adjustment
of the water heater; and two, for the owner–operator, to explain the features, operation,
safety precautions, ma
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Safety Information IMPORTANT! Safety Precautions . . . . . . 3, 4 Fill out and return the Consumer Product Registration Card that is in the back of this manual. FOR YOUR RECORDS Write the model and serial numbers here: # Installation Instructions # Location . . . . . . . . . . . . . . . . . . 5 You can find them on a label on the appliance. Water Connections . . . . . . . . 6 Staple sales slip or cancelled check here. Electrical Connections . . . . . 8 Proof of the original purchase date is nee
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T E S Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service E R IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! WATER TEMPERATURE ADJUSTMENT Safety and energy conservation are factors to be considered when selecting the water temperature setting of water heater’s thermostat. Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined
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IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. It may save you time and cost. Pay particular attention to the Safety Instructions. Failure to follow these warning
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Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service Installing the water heater. The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed in Electrical Code. It is available from some accordance with these instructions, local local libraries or can be purchased from codes, utility codes, utility company the National Fire Protectio
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Installing the water heater. Thermal Expansion Determine if a check valve exists in the inlet water line. It may have been installed in the cold water line as a separate back flow preventer, or it may be part of a pressure reducing valve, water meter or water softener. A check valve located in the cold water inlet line can cause what is referred to as a “closed water system”. A cold water inlet line with no check valve or back flow prevention device is referred to as an “open” water system. As
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Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must remain installed in the opening provided and marked for the purpose on the water heater. No valve of any type should be installed between the relief valve and the tank. Loca
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Installing the water heater. Ground screw Electrical Connections A separate branch circuit with copper The branch circuit wiring should include either: conductors, overcurrent protective device and suitable disconnecting means must Metallic conduit or metallic be provided by a qualified electrician. sheathed cable approved for use as a grounding conductor and All wiring must conform to local codes Junction installed with fittings approved for Conduit or latest edition of National Electrical bo
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Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service HOT HOT COLD COLD R E V L A I L E V F E R E V L A I L E V F E Insulation Blankets Insulation blankets, available to the CAUTION: If local codes require the WARNING: If local general public, for external use on application of an external insulation codes require external electric water heaters are not necessary. blanket to this water heater, pay careful application of insul
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HOT COLD R E V L A I L E V F E Installing the water heater. Relief Valve Insulation Installation CAUTION: Ensure the T&P Valve opening is not obstructed by the insulation. Typical top connection arrangement Typical side connection arrangement For increased energy efficiency, some Slip the insulation cover over the T&P water heaters have been supplied with Valve through the center hole and align a 2-3/8” section of pipe insulation. the hole in the side with the opening of the T&P Valve. Please in
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Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service Installation checklist. Water Heater Location ■ Close to area of heated water ■ Provisions made to protect area demand. from water damage. ■ Indoors and protected from ■ Sufficient room to service heater. freezing temperatures. ■ Area free of flammable vapors. ■ Sufficient fresh air supply for proper operation of water heater. Water Supply ■ Water heater completely filled
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Operating the water heater. CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unusua
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T E S Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service E R Water Temperature Setting The temperature of the water in the Water temperatures above 125°F DANGER: There is a hot water heater can be regulated by setting can cause severe burns or death from water scald potential the temperature dial of the adjustable scalding. Be sure to read and follow the if the thermostat is set surface mounted thermostat(s) located war
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Care and cleaning of the water heater. Draining the Water Heater In order to drain the water heater, turn CAUTION: Shut off power to the off the cold water supply. Open a hot water heater before draining water. water faucet or lift the handle on the DANGER: Before manually operating relief valve to admit air to the tank. the relief valve, make certain no one will Attach a garden hose to the drain valve be exposed to the hot water released by the valve. The water drained from on the water heater
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Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service Before You Call For Service… Troubleshooting Tips Save time and money! Review the chart on this page first and you may not need to call for service. Problem Possible Causes What To Do Rumbling noise Water conditions in your ● Remove and clean the heating elements. home caused a build up of scale or mineral deposits on the heating elements. Relief valve Pressure build up ca
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Replacement Parts. For 20–120 gallon models with single and double elements. Instructions For Placing a Parts Order To place orders using a Visa/MasterCard Part description (as noted below) call 800-431-1549. and number of parts desired. CAUTION: For your safety DO NOT All parts orders should include: attempt repair of electrical wiring, The model and serial number of the thermostat(s), heating elements or water heater from the rating plate. other operating controls. Refer repairs to qualified s
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Safety Instructions Installation Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Customer Service Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. In order to replace the thermostat or heating element, remove the cavity insert crossbar by following the instructions below: Turn off the power to the water heater. Remove the jacket access panel(s) and insulation. Rotate the cr
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Wiring diagrams. Wiring Diagrams for Type–59T Therm-o-disc Thermostats Single Element Models Double Element Models BRANCH CIRCUIT TO ELECTRICAL BRANCH CIRCUIT DISTRIBUTION PANEL TO ELECTRICAL 240 V. DISTRIBUTION PANEL G* 240 V. L1 L2 G* L1 L2 UPPER THERMOSTAT & HIGH TEMP. LIMIT 1 3 (ECO) 1 3 THERMOSTAT & HIGH TEMP. 2 4 LIMIT (ECO) 2 4 1 4 1 2 2 UPPER HEATING ELEMENT HEATING ELEMENT YELLOW LOWER THERMOSTAT 1 2 BLACK LOWER HEATING ELEMENT 18 Customer Service Troubleshooting Tips Care and Cleaning
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Cut here Cut here ✁ ✁ Please place in envelope and mail to: Rheem Manufacturing Company Warranty Registration Department P.O. Box 34070 Louisville, KY 40232-4070 19
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Consumer Product Ownership Registration Follow these three steps to protect your new appliance investment: Complete and mail After mailing the Read your Owner's this Consumer registration below, Manual carefully. Product Ownership store this document It will help you Registration today. in a safe place. It operate your new contains information appliance properly. you will need should you require service. 12 3 Model Number Serial Number If you require service, call 800-431-1549. Cut here ✁ Con
