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DM100i / DM200L Digital Mailing Systems
1 Elmcroft Road
Stamford, Connecticut 06926-0700
www.pitneybowes.com
Operator Guide
For Service or Supplies
PB Form SV62214 Rev. A 09/08
© 2008 Pitney Bowes Inc.
All Rights Reserved
*SV62214REVA*
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SV62214 Rev. A 09/08 ©2008 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, elec tron i cal ly or me- chanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misappl
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FCC Part 15 Compliance NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protec- tion against interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. However, there is no gu
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The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed fi ve (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product id
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For California Customers Only The battery in this product contains perchlorate material. California requires perchlorate containing products to be accompanied by the following notice: Perchlorate Material - special handling may apply, Go to: www.dtsc.ca.gov/hazardouswaste/perchlorate Servicing This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be withdrawn by Pitney Bowes service engineers and returned to the U.S.
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Pitney Bowes Contact List Machine Identification Product Name: DM100i Digital Mailing System Model Number: P700 OR Product Name: DM200L Digital Mailing System Model Number: P7L1 Resources For support information: DM100i: www.pitneyworks.com/DM100/ DM200L: www.pitneyworks.com/DM200/ To order PB supplies and accessories, go to: www.pb.com and click on Supplies OR order by phone at 1-800-243-7824 (M-F 8:00 AM to 8:00 PM E.T.) To view a list of your equipment, pay invoices online, or you have
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This page was put in as a placeholder only. This allows you to print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. vi
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Table of Contents 1 • Introduction What's in this Guide ................................................................. 1-1 About Your Digital Mailing System ........................................... 1-2 Postal Requirements ................................................................ 1-3 Sections of the Meter Stamp .................................................... 1-4 What is IntelliLink™? ............................................................... 1-4 ™ About PC Meter Connect ...
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Table of Contents 4 • Printing Options Printing Options ....................................................................... 4-1 Sections of the Meter Stamp .................................................... 4-1 Printing a $0.00 Meter Stamp .................................................. 4-2 Auto-Advance of Printed Date for the Meter Stamp ................. 4-2 Manually Changing Printed Date for the Meter Stamp ............ 4-2 Bypass All Printing and Seal the Envelope Only .........
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Table of Contents Checking Funds (Postage) Availability in Machine .................. 6-7 Checking Your Postage by Phone® Account Balance ............. 6-8 Adding Postage ........................................................................ 6-9 Printing a Funds (Postage) Report .........................................6-11 Downloading Files or Updating System ................................. 6-12 7 • System Options System Options ..............................................................
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Table of Contents Selecting an Account ..............................................................8-11 Displaying Account Totals ...................................................... 8-12 Printing a Single Account Report ........................................... 8-13 Printing a Multi-Account Summary Report ............................. 8-13 Clearing an Account ............................................................... 8-14 Clearing all Accounts ......................................
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Table of Contents 11 • Troubleshooting Getting Help ............................................................................11-1 Messages on LCD Display ......................................................11-1 Blank Display ..........................................................................11-1 Display Problems (display hard to read) .................................11-2 Feeding Problems (stalled envelopes) ...................................11-2 Printing Problems ................
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Table of Contents This page was put in as a placeholder only. This allows you to print this entire guide in a duplex (double-sided) mode while keeping the proper page positions. xii SV62214 Rev. A
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1 • Introduction What's in this Guide Section Description Chapter 1 Describes the key features of your mail ing system and Introduction pro vides material and equipment spec i fi ca tions. It also includes important safety notes. Chapter 2 Explains the purpose and shows the lo ca tion of each Getting to Know control and ma chine feature. Please read this sec tion Your System carefully. It pro vides a foun da tion for the instructions in later sections of this book. Chapter 3 E
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1 • Introduction About Your Digital Mailing System Your digital mailing system's advanced features include: • Space-saving, compact footprint ® • ENERGY STAR compliant design lowers operating costs and helps preserve the environment • Large, easy-to-read display shows system status and prompts you through setup operations • Semi-automatic envelope feeding, transport, and auto-eject • Automatic date advance • Keyboard-selectable envelope ads and inscriptions ® • Convenient, one-button postage-
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1 • Introduction Postal Requirements The meter on your mailing machine is licensed by the United States ® Postal Service (USPS ) and you must follow some basic requirements. • Mail must have the correct date and postage amount in the me- ter stamp (indicia). • Metered mail must bear the ZIP Code location of the post office where the postage meter (mailing machine) is registered. • If you move to another ZIP Code location, you must update the ZIP Code by calling our Customer Care Center (se
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1 • Introduction Sections of the Meter Stamp These are the sections that make up the meter stamp printed on your mail piece. Postage Value Inscription* Meter Serial Applied Number Datamatrix ZIP Code Envelope Ad Date Barcode Origination Optional Printing Required Printing *required only for certain classes of mail What is IntelliLink™? Your mailing system takes full ad van tage of IntelliLink™, your digital gateway to an entire suite of ser vic es and information that can move your mail
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1 • Introduction ™ About PC Meter Connect ™ PC Meter Connect is software that allows you to connect your ma- chine to the Pitney Bowes Data Center via a Windows PC with an Internet connection. You can then perform postage refills and meter updates quickly and conveniently, normally much quicker than using the analog phone line option of the system. ™ The PC Meter Connect software installation CD and a USB cable are included in your starter kit. You simply load the software into a PC with
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1 • Introduction Specifications Equipment Size DM100i Base Model 8.5" (215 mm) H x 13.6" (345 mm) W x 15.4" (390 mm) D With Scale 8.8" (224 mm) H x 13.6" (345 mm) W x 15.4" (390 mm) D With Scale and Moistener 8.8" (224 mm) H x 28.5" (724 mm) W x 15.4" (390 mm) D DM200L 10.75" (273 mm) H x 14.75" (375 mm) W x 16.25" (215 mm) D Weight DM100i 15 lbs. (6.8 kg) DM200L 17.5 lbs. (8 kg) Power Requirements 100-240 VAC, 50/60Hz. .65-3A Ports 1 USB; 1 RJ-11. Operating 40°F (4°C) to 108°F
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1 • Introduction Specifications Material (see figure below) Minimum Size 5" x 3" (127 mm x 76 mm) Maximum Size 15" x 13" (381 x 330 mm) Minimum Flap Depth 7/8" (22 mm) Maximum Flap Depth 3" (76 mm) Minimum Thickness 0.007" (0.18 mm) Maximum Thickness 3/8" (9.5 mm) Maximum Stack Height for Mail 2.5" (60 mm) IMPORTANT: For best results, always make sure your material conforms to these specifi cations. 1-7 SV62214 Rev. A
