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DM1000
™
DM Series Digital Mailing System
Operator Guide
US English Version
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SV60951 Rev. B ©2009 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; how- ever, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplica- tion of
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Alerting Messages Various messages are used throughout this guide to alert you to potentially hazardous or error caus- ing conditions. These messages are as follows: WARNING! Alerts you to conditions or practices that could cause serious injury. CAUTION: Alerts you to conditions or practices that could cause damage to the equipment or to the material being run. IMPORTANT: Alerts you to conditions or practices that could adversely affect equipment operation if instructions are not followed
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FCC Compliance of Modem This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the IntelliLink® Control Center is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment is designed to be connected to a Facility Interface Code 02LS2 network with RJ11C network interface. A plug and jack used to connect this
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Table of Contents Pitney Bowes Contact Information List Chapter 1 - Read this First Chapter 2 - Meet the DM Series™ Digital Mailing System Chapter 3 - Mail in a Minute Chapter 4 - Running Mail Chapter 5 - Mailing System Setup Chapter 6 - Adding Postage Chapter 7 - Standard Accounting Chapter 8 - Reports Chapter 9 - Maintaining and Updating Chapter 10 - Troubleshooting Chapter 11 - Supplies and Options Chapter 12 - Specifications Appendix A - Glossary Index SV60951 Rev. B
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Pitney Bowes Contact Information List PB Web Sites • For frequently asked questions, go to: http://www.pb.com • To place requests for service or training, go to: http://www.pb.com and click on My Account. • To order PB supplies and accessories, go to: http://www.pb.com and click on Online Store. • To view and pay invoices online, go to: http://www.pb.com and click on My Account. • To view inventory, go to: http://www.pb.com and click on My Account. • To add postage to your Postage By Phone® Met
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1 • Read This First What’s in this Guide ............................................................................. 1-2 Other Information ................................................................................. 1-2 What You Need to Know ...................................................................... 1-3 Safety Requirements............................................................................ 1-3 Important Information About Powering Off Your DM Series™ Digital Mailing Sy
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1 • Read This First What’s in this Chapter 1 - Read this First contains important information about USPS requirements and equipment and telephone safety precautions. Guide Chapter 2 - Meet the DM Series™ Digital Mailing System gives an over- view of the mailing system and the location of each control and machine feature. Please read this section carefully. It provides a foundation for the instructions in later sections of this book. Chapter 3 - Mail in a Minute explains the basics of running
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DM1000™ Digital Mailing System Operating Guide What You Need Since your postage meter (Postal Securi ty Device) is licensed by the United States Postal Service (USPS), you must follow a few basic requirements. to Know USPS • Mail must have the correct date and postage amount in the meter stamp. Requirements • Metered mail must bear the ZIP Code location of the post office where the postage meter (Postal Security Device) is registered. • If you move to another ZIP Code location, you must upd
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1 • Read This First • When lifting covers, wait for all parts to stop moving before placing hands near feeder path or printer. • Do not remove covers as they enclose hazardous parts that should only be accessed by a Pitney Bowes Service Representative. • Use only Pitney Bowes approved supplies, e.g., inks, tapes, and clean- ers. Call the Pitney Bowes Supply Line™ listed in the Pitney Bowes Contact Information List at the front of this guide. • Always follow the specific occupational safety a
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DM1000™ Digital Mailing System Operating Guide • Do not connect your postage meter (Postal Security Device) to a digital phone line. The device’s built-in modem is designed to work with an analog phone line only. (Your fax machine is usually connected to an analog phone line.) If you do not know if your line is digital, call your phone provider for verification. • Disconnect the telephone cord from the wall before removing the IntelliLink® Control Center. CAUTION: To reduce the risk of fir
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OFF ON 1 • Read This First • Be certain the area in front of the wall receptacle into which the machine is plugged is free from obstruction. • To prevent overheating, do not cover the vent openings. • Read all instructions before attempting to operate the equipment. • Use this equipment only for its intended purpose. If your stacker has an AC adapter to power the stacker: • Use only the AC adapter designed specifically for the stacker and shown in Chapter 11, Supplies and Options. Third-party
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2 • Meet the DM1000™ Digital Mailing System Introducing the DM Series™ Mailing System.......................................2-2 Features and Benefits ..........................................................................2-2 Parts of the Mailing System..................................................................2-5 SV60951 Rev. B
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2 • Meet the DM1000™ Digital Mailing System Introducing the The DM Series™ Digital Mailing System is an easy-to-use digital mailing system you can tailor to satisfy the unique requirements of your organiza- DM Series™ tion. This system: Mailing System • Automatically feeds a stack of mixed mail envelopes. • Weighs envelopes, flats and packages (up to 1lb.) • Moistens and seals the envelopes with flaps open or closed. • Imprints the correct postage amount. • Stacks the finished mail. Features a
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DM1000™ Digital Mailing System Operating Guide Variety of Your DM Series™ Digital Mailing Syst em comes with communications ports for data communications with Pitney Bowes support services and for inter- Communications facing to external devices such as a personal computer, an optional scale, Options or other peripherals. An internal modem with an external interface to analog telephone lines allows data communications with Pitney Bowes support services as well as external mail/parcel carrie
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g g n n i i t t a a R R d d e e s s 2 • Meet the DM1000™ Digital Mailing System Accounting and INVIEW™ Accounting Reporting INVIEW™ Accounting and reporting allows you to store postage costs for 300 accounts. You can run reports on single or multiple accounts and limit access to the accounts by password protecting them. For more information on the INVIEW™ accounting package, refer to INVIEW™ Accounting Operator Guide, SV62233. Budget Manager You can also acquire the enhanced accounting p
