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25 and 50 Series
Ice and Water Dispensers
Order parts online
Installation, Operation and Service Manual
www.follettice.com
25CT400A/W 50CT400A/W 25HT400A/W 50HT400A/W
™
(shown with SensorSAFE accessory) (shown with SensorSAFE accessory)
25HR400A/W 50HR400A/W 25FB400A/W 50FB400A/W
25CR400A/W 50CR400A/W
(shown with SensorSAFE accessory)
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (80
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Table of contents Before you begin 3 Specifications 4 Field wiring 5 Installation 7 Installing freestanding dispensers 7 Installing countertop dispensers 9 Installing wall mount dispensers 11 ™ Installing Satellite-fill icemakers 13 Installing top mount icemakers 14 User information 16 Cleaning and sanitizing procedures 16 Service Information 18 Wiring diagram – lever models 18 Wiring diagram – SensorSAFE models 19 Dispenser troubleshooting 20 Troubleshooting SensorSAFE board and sensor
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Welcome to Follett Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review the installation portion of this manual before beginning to install the unit. Our installation instructions are designed to help you achieve a trouble-free installation. Should you have any questions or require technical help at any time, please
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Specifications Electrical 1. Models with Satellite-fill icemakers (25CR400A/W, 50CR400A/W, 25HR400A/W, 50HR400A/W) Icemaker Max. fuse Dispenser Max. fuse Basic electrical: 115V/60Hz/1 phase 11.0 amps 20 amps 4.0 amps 20 amps 2. Freestanding models and models with integral icemakers (25FB400A/W, 50FB400A/W, 25CT400A/W, 50CT400A/W, 25HT400A/W, 50HT400A/W) Total system Max. fuse Basic electrical: 115V/60Hz/1 phase 14.0 amps 20 amps 3. Dispensers and Satellite-fill icemakers are su
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Field wiring for countertop and wall mount dispensers with Satellite-fill icemakers All field wiring must be installed in accordance with NEC and local electrical codes. Field wiring ! diagram is intended only to aid electrician or technician in understanding how equipment works. Model Electrical connection Circuits required 25FB400A/W, 50FB400A/W cord & plug provided 115/60/1, 20 amp max. fuse size 25CT400A/W, 50CT400A/W cord & plug provided 115/60/1, 20 amp max. fuse size 25HT400A/W, 50HT
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Field Wiring diagrams (For installations requiring hard-wiring equipment) Freestanding dispensers, countertop and wall mount dispensers with integral icemakers IMPORTANT Electric Power Source Standard electrical - 115V, 1 Ph, 60 Hz, FIELD WIRING DIAGRAM IS max. fuse size 20 amps INTENDED TO AID ELECTRICIAN OR TECHNICIAN IN UNDERSTANDING HOW EQUIPMENT WORKS. ALL FIELD BW GND WIRING MUST BE INSTALLED IN X ACCORDANCE WITH NEC AND LOCAL GRN ELECTRICAL CODES. DISPENSER JUNCTION B
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Installation procedure Before you begin • All dispensers must be installed level in both directions to ensure proper operation • Required ventilation and recommended service clearances: • Countertop and wall mount models with Satellite-fill icemaker (25CR400A/W, 25HR400A/W, 50CR400A/W, 50HR400A/W) — none. 12" (305mm) at top recommended for service • Countertop and wall mount models with integral icemaker (25CT400A/W, 25HT400A/W, 50CT400A/W, 50HT400A/W) — 6" (153mm) at top. 6" (153mm) each s
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Fig. 1 – Rear connections, freestanding models access panel (B) 3/4" FPT drain power cord .8" (20mm) (A) 3/8" FPT water inlet (D) 3/8" FPT condenser inlet location (water-cooled only) (E) 3/8" FPT condenser outlet location 10.5" (water-cooled only) (267mm) (C) 3/4" MPT icemaker drain location 6.75" (water-cooled only) 31.5" (171mm) (800mm) 15.125" (384mm) 10.25" (259mm) 3.125" 3.125" (79mm) (79mm) (B) 3/4" MPT icemaker drain location (air-cooled only) 12 Verify that water sensor tabs are im
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Installing countertop dispensers Dispensers with top mount icemakers cannot be mounted on legs. They must be bolted to counter. ! Use gloves when lifting icemaker to protect hands from sheet metal edges. 1. Position dispenser in desired location, mark Fig. 2 – Counter cut-out, all models dispenser outline on counter and remove 21" (533mm) dispenser. 20.125" (511mm) .44" (11mm) 2. Drill four 3/8" (5mm) holes in counter (Fig. 2) to 10.5" .5" 1.5" (38mm) (267mm) anchor dispenser to counter. (
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5. If power is to be supplied through counter cut-out, complete steps 6-9. If power is to be supplied through rear of dispenser, proceed to step 10. 6. Temporarily remove rear access panel (Figs. 4 and 5) from rear of dispenser. 7. Loosen junction box mounting screws. Lift junction box and power cord up until cord and mounting screws clear notches on rear panel of dispenser. Remove Phillips head screws from right side of junction box. 8. Rotate junction box 90 degrees so that screw holes o
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Installing wall mount dispensers 1. Install supplied wall bracket with six 3/8" diameter fasteners as shown in Fig. 7. Note: Three holes are available at each fastening site to allow capture of studs/support within wall. Steps 2 - 3 are required for models with integral icemaker only (25HT400A/W and 50HT400A/W). 2. For models with integral icemaker, use straight edge to position filler strip flush with top edge of wall bracket. 3. Fasten filler strip to wall as shown in Fig. 8. 4. For all
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8. Remove utility knock-out (Fig.4, 5F) from rear of dispenser and install supplied protective grommet. For dispensers using remote icemakers, remove ice transport tube knock-out (Fig. 5G) from rear of dispenser. 9. Run water supply line from back through utility knock-out (Fig. 5F) and connect water supply line to 3/8" FPT fitting on utility flange at bottom of dispenser (Fig. 3G). 10. Connect and run a dedicated drain line from 3/4" drain tube to wall or floor drain. An air break should
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Installing Satellite-fill icemakers Models 25CR400A/W, 50CR400A/W, 25HR400A/W, 50HR400A/W See Icemaker Installation Manual (form #208600) for critical installation instructions for Satellite- fill icemakers. Failure to comply with these instructions will result in poor performance and void ! warranty. 1. Install Satellite-fill icemaker following instructions in icemaker manual. 2. Run uninsulated ice transport tube from dispenser through ice transport tube knock-out (Fig. 5G) or through cou
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Installing top mount icemakers Models 25CT400A/W, 50CT400A/W, 25HT400A/W, 50HT400A/W Dispensers with top mount icemakers cannot be mounted on legs. They must be bolted to counter. ! Use gloves when lifting icemaker to protect hands from sheet metal edges. 1. On dispensers equipped with top-mounted, water-cooled icemakers, feed condenser supply and drain lines from back through utility knock-out (Fig. 4F) or through counter, as appropriate. Connect condenser supply line to inlet fitting (Fig
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Fig. 11 – Ice transport tube and ice level control stat mounting units with top-mounted icemakers .75" ice level control stat (19mm) Hand bend cap tube end to approx. 45 as shown 45 15
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User information How the dispenser works Follett’s 25 and 50 automatic load ice and water dispensers receive ice from Follett’s 400 lb (181kg)/day icemaker located in the dispenser base, in the cabinet top or in a remote location up to 20 ft (6m) away. Ice produced is stored in the bin section of the dispenser. When the dispense lever is pushed, the wheel motor is energized, causing the wheel to turn. This moves ice to the dispense chute where it drops by gravity into the container held below
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If dispenser is a SensorSAFE unit: 3. Deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover. 4. Clean lens using soft cloth and mild, non-abrasive cleaner. 5. Reactivate dispenser by depressing and releasing clean switch a second time (dispenser automatically reactivates after two minutes). Recommended semi-annual cleaning of dispenser hopper Note: If icemaker and dispenser are cleaned and sanitized at the same time, icemaker sh
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Service information Wiring diagrams How unit works — lever models The dispense wheel motor is energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The icemaker receives the bin signal through the power switch, the normally closed bin thermostat and the icemaker switch. When the bin level thermostat is calling for ice, a 115v bin signal is applied to the bin signal terminals on the icemaker circuit board. Wh
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How unit works — SensorSAFE models SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models, an infrared signal reflects off the container and is detected by the sensor. The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water. LEDs on the board indicate when the board is receiving a signal from the sensors. A safet
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Dispenser troubleshooting Disconnect power to dispenser and icemaker before putting hands or arms in storage area, or ! attempting any repair or service to equipment. Before calling for service: • Check that there is ice in dispenser bin area • Check that all switches and circuit breakers are on • Check that congealed cubes are not causing a jam • Check that all drains are clear Symptom Possible cause Solution 1. Does not dispense a. Power switch off or faulty a. Check switch; turn on or repl
