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ER-390M
Operation and
Program Manual
All specifications are subject to change without notice
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Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 Safety Precautions 1. Be sure that all built-in protective devices are 6. Observe the original lead dress, especially near the replaced. Restore any missing protective shields. following areas: sharp edges, and especially the AC and high voltage supplies. Always inspect for 2. When reinstalling the chassis and its assemblies, b
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1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 5. Check the insulation between the blades of the AC 1. Servicing precautions are printed on the cabinet. plug and accessible conductive parts (examples: Follow them. metal pane
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Contents Getting Started 1 About the ER-390M...................................................................................................................1 Unpacking..................................................................................................................................2 Installing the Paper ....................................................................................................................2 Basic Features and Functions..........................
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Coupon on Sale (Vendor Coupon).............................................................................37 Item Discount.............................................................................................................38 Return Merchandise Registrations ...........................................................................................39 Voids and Corrections..............................................................................................................40
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Function Key Codes ..................................................................................................81 RS-232 Communication Options .............................................................................................82 Program Mode Programming 85 Default Programming...............................................................................................................85 Descriptor Programming....................................................................
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TIP...........................................................................................................................139 VALIDATE .............................................................................................................140 VOID .......................................................................................................................141 WASTE .............................................................................................................
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Getting Started About the ER-390M The ER-390M is offered in three different versions. • The ER-390M features a flat 90-position keyboard with 60 NLU keys. A standard capacity of 300 PLUs and 20 Groups allows for easy item management. ER-390M is an excellent low cost solution for a wide range of retail environments. ER-390M, with its superb thermal printing system, always provides the fastest in transaction speeds. ER-390M Getting Started • 1
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Unpacking 1. Unpack and unwrap the cash register. 2. Located in the packing are the following items: • 1 roll of paper and paper spindle, • 2 sets of control keys, • Operation and Program Manual, 3. Remove the cardboard protectors from the cash drawer. 4. Plug the register into a grounded outlet (three prong), insert a control key and turn the key to the REG control lock position. Installing the Paper 1. Remove the printer cover. 2 • Getting Started ER-390M
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2. Push the blue cap lever and then lift up to open the paper cover. ER-390M Getting Started • 3
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3. Ensure that the paper is being fed from the bottom of the roll. 4. Put the leading edge of the paper over the printer 5. Close the paper cover slowly until it locks firmly 4 • Getting Started ER-390M
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6. Passing the leading edge of the paper through the cutter slot. Tear off the excess paper. Replace the printer cover. ※ If you wish to use the printer to print a sales journal or electronic journal, insert the paper into the paper take-up spool. Wind the paper two or three turns around the spool shaft and install the spool in the mount. ER-390M Getting Started • 5
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Basic Features and Functions Standard Hardware • Display: Adjustable 2 line, 20 character liquid crystal display and ten position rear displays with a rear pop up display standard. • 90-position keyboard. • 1 station Thermal 32-column printer with drop-and-print mechanism. • Sturdy Metal Cash Drawer with removable 5 Bill/5 Coin or 4Bill/8 Coin drawer insert. • 7-position control lock. • Standard customer pole display. • Communications ports: 2 RS232C. Optional Hardware • Loa
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Front Display The ER-390M comes with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 20 characters per line. The display is backlit and adjustable to provide excellent visibility, regardless of lighting conditions. When the control lock is in the OFF position, the register cannot be operated. When the control lock in the REG, VOID, X, Z, PGM or SM positions the appropriate message, there are displayed with the message “CLOSED”. You must sign on a cle
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Rear Display The rear display is a 10 digit florescent display that allows your customer to monitor the transaction and view the sale total. The rear display can be lifted and turned for easy customer viewing. Rear Display Information Item Count The number of times an item has been repeated is displayed Amount The amount of the item, subtotal or total, is displayed in the rightmost portion of the display Rear Display Message C Change Due - Negative entry Sub Subtotal of
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Error Code Table SEQUENCE ERROR E0 PLU NO DATA E1 CLERK ERROR E2 AMOUNT COUNT OVER E3 LAN TRAN E4 COMMUNICATION ERROR E5 TIME AND DATE E6 LIMIT OVER E7 INACTIVE E8 XMODE ONLY E9 NONADD E10 ADDCHECK ERROR E11 CONDIMENT ERROR E12 REQ. EAT IN E13 REQ. STOCK E14 REQ.DRAWER E15 REQ.GUEST E16 SCALE E17 CLERK NOT MATCH E18 COMPULSORY TARE E19 REQ.DECLARATION E20 OFF LINE E21 REQ.ENDORSEMENT E22 CONSOL OVER E23 REQ.SUBTOTAL E24 PROMO ERROR E25
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INVALID FUNCTION E34 REQ. TABLE E35 REQ. PBAL E36 REQ.CHECK # E37 ONLY ONE TABLE E38 REQ. VALID E39 RECEIPT PRINTER PAPER END PER PRINTER COVER OPEN PCO SYSTEM ERROR (If this problem occurs, call the service PFP engineer.) MEMORY ALLOCATION ERROR E43 ELECTRONIC JOURNAL FULL E44 10 • Getting Started ER-390M
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Control Lock The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full sets of keys. OFF VOID Use to void (correct) items outside of a sale. VOID REG OFF The register is inoperable. X REG Use for normal registrations. X Use to read register reports. Z Z Use to read register reports and reset totals to zero. P P Use to program the register. S S The S position is a hidden position reserved for dealer access. Before performing any operations in
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Keyboards The ER-390M keyboard includes 90 key positions with the default legends and key assignments as shown below. The keyboard legend sheet can be replaced by lifting the protective plastic cover. Programmable key locations are shown with a bold border. 1 7 13 19 52 31 37 43 49 55 PAPER RECEIPT RECD PAID CLERK ON/OFF ACCT OUT # FEED 2 8 14 20 26 32 38 44 50 56 #/NS CLEAR PLU X/TIME %1 3 9 15 21 27 33 39 45 51 57 VOID CHARGE 7 8 9
