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IP Telephony
Contact Centers
Mobility
Services
T3 (IP) Compact
connected to Integral 5
Benutzerhandbuch
User’s guide
Manual de usuario
Manuel utilisateur
Manuale d’uso
Gebruikersdocumentatie
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Contents Contents Familiarize yourself with your telephone Important notes ......................................................................................................... 4 Your T3 Compact at a glance ................................................................................... 9 All keys at a glance ................................................................................................. 10 Basic rules of operation ........................................................
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Contents Symbols on the display .........................................................................................124 Table of characters ................................................................................................125 Menu overview ......................................................................................................126 Troubleshooting .....................................................................................................129 Index ........
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Familiarize yourself with your telephone Important notes Important notes Familiarize yourself with your telephone Which systems can you connect your telephone to? This telephone is only intended to be connected to Avaya PBX systems. It must not be connected directly to a PSTN. Declaration of conformity (T3) We, Avaya GmbH & Co. KG, declare that the T3 Compact telephone complies with the basic requirements and other relevant provisions of EU directive 1999/5/EU (Radio and Telecommunication Te
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Familiarize yourself with your telephone Important notes Declaration of Conformity (T3 IP) We, Avaya GmbH & Co. KG, declare that the T3 IP Compact telephone complies with the basic requirements and other relevant provisions of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE). This telephone is designed for connection to Ethernet/LAN interfaces of IP compati- ble telecommunications systems from Avaya, and complies with the basic require- ments of EU directive 1999/
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Familiarize yourself with your telephone Important notes License Type(s): Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designa- ted Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End Use
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Familiarize yourself with your telephone Important notes Hints for the location of the phone Place the telephone on a non-slip surface, especially if the furniture is new or has recently been cleaned or polished. Varnishes or cleaning agents may contain sub- stances which soften the pads on the underside of the telephone and the pads could then mark your furniture. Avaya cannot assume liability for damage of this kind. Repairs The telephone set may only be opened or repaired by qualified techn
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Familiarize yourself with your telephone Important notes User manual in other languages Would you prefer to read these operating instructions in a different language? Go to the Avaya Support page at http://support.avaya.com where you can access our list of documents. Look there to find out whether the language version you want is available for download. Dispose of waste equipment properly - the environment will thank you for it Waste electrical and electronic equipment bearing this symbol ma
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Familiarize yourself with your telephone Your T3 Compact at a glance Your T3 Compact at a glance 1 Display 2 Call display 3 Function keys (some of them with LEDs) 4 Clear key 5 Arrow keys for navigating within the display 6 OK key 7 Escape key 8 Digit keys with letters 9 Volume/contrast keys 9
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Familiarize yourself with your telephone All keys at a glance All keys at a glance ... Digit keys with letters: For dialling call numbers and entering codes and text. The alphabetic labelling allows you to dial using letters (vanity num- bers). Star and hash: For special functions Escape: Ends the current connection during a call. Also cancels input (the next higher menu level then appears on the display). Clear: Deletes the character above the marker. The last character is de
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Familiarize yourself with your telephone Basic rules of operation Basic rules of operation You can select and use most of the functions using the menu. To make operation easier, you can assign frequently used functions to the function keys. Some keys are already assigned functions in their factory settings. Selecting functions from the menu Press the "Menu" function key. or scroll to the desired menu item. Confirm your selection. The selected function is displayed. In many cases a subme
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Familiarize yourself with your telephone Basic rules of operation What is shown on the idle display? The idle display shows: • Your name and call number • Date and time • Flag indicating new entries in the call list • Arrow indicating whether there are any status messages for your telephone Status messages If there are any specific messages about the status of your telephone, the telephone will inform you of this with an indicator arrow next to the time. A status message occurs when • there is
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Familiarize yourself with your telephone Basic rules of operation Entering text The digit keys can also be used to enter letters and characters, e.g. for names in the personal phone book. The letters are printed on the digit keys. Your telephone swit- ches automatically to entry of letters and numbers when this is necessary. Example: Enter the name "JOHN": Press the JKL button once. J appears in the display. Wait briefly until the cursor moves to the right. Press the MNO button three ti
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Familiarize yourself with your telephone Commissioning your T3 IP telephone (only T3 IP) Commissioning your T3 IP telephone (only T3 IP) Please pay attention to the following information when commissioning an IP tele- phone. Inha Contlt ents Connect telephone and log in (→ p. 15) Select language for login procedure and IP settings (→ p. 15) Log out of telephone (→ p. 16) i Note • IP-specific settings are described in separate chapters. 14
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Familiarize yourself with your telephone Commissioning your T3 IP telephone (only T3 IP) Connecting and enrolling your telephone After connecting it to the LAN (Local Area Network) and power supply (only when the telephone is not fed via LAN) the software is first activated in the telephone and then an automatic search procedure for a gatekeeper (responsible for access authorisa- tion) is started. A gatekeeper is usually found. The login window then appears when this is the case: ... Enter
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Familiarize yourself with your telephone Commissioning your T3 IP telephone (only T3 IP) Log out of telephone When you want to log out of the telephone: Press the "Menu" function key Scroll to the menu item Call-forwarding . Confirm selection. You are now logged out of this telephone. Another user can now log in here. 16
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Making calls as usual Accepting Calls Accepting Calls Making calls as usual You can pick up the phone as usual and talk to the caller. When another user is called within your system, you can pick up the call to your tele- phone. It is also possible to accept calls with the key Monitoring / Hands-free and continue telephoning with the handset on the hook. You can set you phone so that it is automatically set to hands-free for internal calls. When you call someone hands-free, you do not need t
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Making calls as usual Accepting Calls If you receive a call Your telephone rings. The call is shown in the display. Lift the handset. i Notes • Telephoning without the receiver: Press the "Handsfree/Monitoring" function key. • You will be shown the number or name the caller dialled, e.g. when you receive a diverted call. • If you do not want the caller to hear what is being said at your end, press the "Mute" key. The opposite party will be able to hear you again after pressing this key aga
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Making calls as usual Accepting Calls Call during a programming procedure You receive a call but want to finish what you’re doing on your telephone first. You are programming your phone. A call arrives. Scroll to the Put on hold menu item. Confirm your selection. You can continue with your programming. After comple- tion, the held call will be shown. Call forwarding You receive an external call and wish to divert the call to the call forwarding stations: Scroll to the Forward menu item. Con
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Making calls as usual Calling someone Calling someone You can telephone as usual inside and outside of the system: Directly select the internal extension code or external call number. You can call (redial) the 5 last external phone numbers you have dialled and select function keys for frequently required phone numbers. When you are not able to reach an external call partner, you can let the number be automatically redialled up to 10 times. You can be automatically called back when an interna
