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Telecommunication Systems Division
®
DP5000-Series
Telephone User Guide
October 2010
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Important! Toshiba Telecommunication Systems Division sells its products through Authorized Dealers. Our Dealers are certified in Sales and Technical Training for Toshiba products, and focus on providing the best possible customer experience. Dealer services include: network assessments, product recommendations, installations, and ongoing technical and sales support. Before making any changes or updates to their Toshiba Telecom product (hardware or software), Toshiba advises Businesses to
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEMS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE T
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Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery, except as otherwise provided by TAIS in t
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WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other resellers of software, hardware and peripherals, these third- party manufactured products carry warranties independent of our Tos
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Contents Introduction Organization...................................................................................................................... vii How to Use This Guide.................................................................................................... viii Conventions .................................................................................................................. viii Related Documents/Media.............................................................
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Contents Chapter 3 – Feature Operations Dial Pad and Button Beeps.............................................................................................16 Speakerphone/Microphone Sensitivity Adjustment .......................................................17 Full Duplex Speakerphone Environment Setup (DP5130-FDSL)....................................................................................................17 Telephone Terminology.....................................................
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Contents Chapter 3 – Feature Operations Call Forward Settings .....................................................................................................35 Station Call Forward Procedures....................................................................................36 Call Forward Examples ..................................................................................................37 Call History / Caller ID.....................................................................
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Contents Chapter 4 – ADM/DSS Console Paging ................................................................................................................................59 Answering a Page ...........................................................................................................59 All Call Page...................................................................................................................60 Emergency Page ....................................................
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Contents Chapter 5 – Headset and Handset Operation Chapter 5 – Headset and Handset Operation Recommended Headsets ....................................................................................................79 Headset and Handset Interactions......................................................................................79 AUTO or CARBON Setting ..............................................................................................80 Headset Transmit Level Adjustments........
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Contents Appendix A – References Initialize or Adjust LCD Contrast.................................................................................103 DKT2000 Mode On/Off ..................................................................................................104 Step 1: Turn DKT2000 Mode On/Off ......................................................................104 Step 2: Connect Cordless Telephone to DP5000-series Telephone ................................104 Single Line Telephone
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Introduction This user guide describes how to use the Toshiba DP5000-series telephones with the Strata CIX1200, CIX670, CIX200, CIX100, CIX100-S, and CIX40 telephone systems. These include: • Strata DP5000-series digital telephones shown in Table 2 on Page 4. • Strata Digital Add-on Modules. • Strata Direct Station Selection (DSS) console. Note Telephones and ADM models that include “1” in the model number are models that support the backlight feature. Organization • Chapter 1 – The Grand Tou
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Introduction How to Use This Guide • Appendix A – References includes tables that support procedures in the Basic and Feature Operation chapters. • Appendix B – Hardware Connections includes tilt angles and telephone wiring diagrams. • Appendix C – Centrex Application describes the Centrex features which may be available with your Strata CIX system. How to Use This Guide This guide provides in-depth instructions for the DP5000-series telephones and their features. Most telephone users can us
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Introduction How to Use This Guide Conventions Description Represents any Primary Directory Number button (the [PDN] extension number for the telephone). Represents any Secondary appearance of a PDN. A PDN [SDN] which appears on another telephone is considered an SDN. Represents any Phantom Directory Number button (an [PhDN] additional DN). Arial Bold Represent telephone buttons. Courier Shows a computer keyboard entry or screen display. Arial Represents LCD displays, tokens or custom IVR fun
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Introduction Related Documents/Media Related Documents/Media Note Some documents listed here may appear in different versions on the electronically or in print. To find the most current version, check the version/ date in the Publication Information on the back of the document’s title page. Refer to the following for more information: • Strata CIX General Description • Strata CIX DP5000-series Telephone Quick Reference Guide • Strata CIX Installation and Maintenance Manual • Strata CIX Programm
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The Grand Tour 1 Overview The DP5000-series digital telephones connected to a Strata CIX telephone system include a wide selection of digital telephone models and matching digital add-on modules and a 60-button DSS Console. See Table 1 for more details. Through dynamic soft key assignments, the LCD telephones provide easy access to frequently-used features by prompting specific tasks, providing Outside Line Identification, User Name/Number, Call Duration, Date/Time of Day displays, and Name
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The Grand Tour Overview Table 1 DP5000 Series Digital Telephones Description Image Digital Single Line Telephone: • On hook dialing • Headset I/F • Ringing LED • Non-display 10 Button Digital Telephone: • Half duplex Speakerphone • Headset I/F • Ringing LED • Non-display 10 Button Digital Telephone: • 4 line LCD with back light option • Half duplex Speakerphone • Headset I/F • Ringing LED 2 Strata CIX DP5000-series Telephone UG 10/10
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The Grand Tour Overview Table 1 DP5000 Series Digital Telephones (continued) Description Image 20 Button Digital Telephone: • 4 line LCD with back light option • Half duplex Speakerphone • Headset I/F • Ringing LED 20 Button with Electronic LCD Labels: • 9 line LCD with back light • Half duplex and Full duplex Speakerphone options • Dedicated call history button • Headset I/F • Ringing LED Strata CIX DP5000-series Telephone UG 10/10 3
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The Grand Tour Overview The DP5000-series telephone upgrade options include: Table 2 DP5000 Series Add-on Modules Description Image 10 Button ADM for DP5000-series • LCD programmable key strip with back light 20 Button ADM for DP5000-series • Paper Key Strip 60 Button DSS for DP5000-series • Paper Key Strip 4 Strata CIX DP5000-series Telephone UG 10/10
