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HiPath 4000
optiPoint 410 economy
optiPoint 410 standard
Operating Instructions
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About these Operating Instructions These Operating Instructions describe the use of the optiPoint 410 in conjunction with the HiPath 4000 Communication Server, Version 1.0. They describe all functions you can use from your telephone. You may find that some func- tions you wish to use are not available on your telephone. This may be due to one of the following reasons: • The function has not been configured for your telephone - please contact your service personnel. Your communications platf
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Contents Basic Usage Instructions . . . . . . . . . . . . . . . . . . . . . . 8 The optiPoint 410 economy/standard control panel . . . . . . . . . . . . . . . . 8 How to use this user guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 How to activate functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 ... directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 ... via the Service Menu . . . .
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Contents Telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Adjusting the ringer volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Adjusting the ringer pitch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Setting the volume of the alerting tone . . . . . . . . . . . . . . . . . . . . . . 29 Adapting the speakerphone function to the acoustics of your room 30 Adjusting the angle of the display . . . . . .
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Contents Using call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Activating and deactivating forwarding using features settings . . . 57 System call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Call forwarding via code numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Call-forwarding via call-forwarding key. . . . . . . . . . . . . . . . . . . . . . . 59 Delayed call-forwarding . . . . . . . . . . . .
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Contents Making multiline calls . . . . . . . . . . . . . . . . . . . . . . . 75 Using line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Taking calls on line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Taking calls in the order offered . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Taking calls
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Contents Calling a station directly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 The lamp statuses of direct station selection (DSS) keys . . . . . . . . 93 Calling a direct station selection (DSS) user . . . . . . . . . . . . . . . . . . 93 Taking a call for a direct station selection (DSS) user . . . . . . . . . . . 93 Temporarity removing station from hunt group/ adding station to hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Ch
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Basic Usage Instructions Basic Usage Instructions The optiPoint 410 economy/standard control panel Handset Display Fixed function keys Speaker for open listening Keys for telephone settings Handsfree microphone (optiPoint 410 standard only) Key for scrolling to functions Dialing keypad Key for confirming a function Permanently assigned function keys for basic, enhanced, multiline and team functions (example): Variant: Call pickup Call pickup program/service Call park Call park Redial Disconnect
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Basic Usage Instructions Step by Step How to use this user guide The operating procedures are presented in a logical sequence in the colored column. The symbols used have the following meanings: n Lift the handset. t Replace the handset. o Enter number or code. u or v Press the setting keys on the telephone. program/service Press the key. Speaker Press the key that is lit. Executive Press the key that is flashing. Consultation? : The selection option is shown on the display. Confirm with key
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Basic Usage Instructions Step by Step How to activate functions ... directly Certain functions can be selected directly in the idle state, for example: > Var. call forw. on? : Make your selection with < > and confirm it with :. Other functions can be selected directly in certain call situations. You dial a number but the other party is busy: Callback? : Confirm with :. or > Dial again? : Make your selection with < >, confirm it with : and dial another number. ... via the Service Menu First
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Basic Usage Instructions Step by Step Which functions can be used? Basic and enhanced functions You can use all of the communication platform’s basic and enhanced functions that are offered in the dialog on the display, in the service menu, in a main menu and on the function keys. Additional multiline and group functions page 75 These are configured by the service personnel. You can use the multiline and group functions in addition to the basic and enhanced-convenience functions. A tele- p
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Basic Usage Instructions Step by Step Optional main menu Your system administrator can provide a customized key to give you access to a main menu. On this main menu you can choose from the following options: Main menu Press the key. > Speed dial features? : Use functions such as the redial or speed dial features. > More features? : Launch functions such as forwarding or code input. > View active features? : View active features such as forwarding or do-not- disturb. > Program/Service?
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Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering calls Answering a call with the handset The telephone rings. The caller is displayed. n Lift the handset. Answering a call via the speaker key (speakerphone) This function is not available with optiPoint 410 economy. The telephone rings. The caller is displayed. Speaker Press the key. The lamp lights up. You are in speakerphone mode. u or v Increase or decrease the volume. Keep pressing the keys until the de
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Making Calls – Basic Functions Step by Step Switching to speakerphone This function is not available with optiPoint 410 economy. Precondition: You are making a call with the handset. Speaker and t Press the speaker key and release, then put the hand- set down and continue the call. Switching to the handset This function is not available with optiPoint 410 economy. Precondition: You are on the phone in speakerphone mode. n Lift the handset. Continue the call. Open listening You can allow other
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Making Calls – Basic Functions Step by Step Dialing with the handset on-hook p Internal: Enter the number. External: Enter the access code and the number. The called party answers. The call is on your speaker: n Lift the handset. or When handset is on-hook: speakerphone not available with optiPoint 410 economy. The called party is busy or does not answer: Speaker Press the key. The lamp goes out. Ending the call t Replace the handset. Saved number redial If your telephone is configured for this
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Making Calls – Basic Functions Step by Step Last number redial If your telephone is configured for this type of redialing, each number dialed is saved for possible redialing. Last no. redial Press the key. or p Enter your individual code for Last Number Redial Enter the code! (if necessary, ask the service personnel). The other party answers: n Lift the handset. or With the handset on-hook: speakerphone (not available with optiPoint 410 economy). Making a second call (consultation) During a ca
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Making Calls – Basic Functions Step by Step Transferring a call If the person you are conversing with wishes to be transferred to one of your colleagues, you can transfer the call to this third party. Extending the call with prior announcement: Consultation? : Confirm. US: > Start transfer? : Select and confirm. p Call the other party and inform him or her that the wait- ing user wishes to be put through. t Replace the handset. The two users are connected to each other. Extending the call wi
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Making Calls – Basic Functions Step by Step Call Forwarding Using call forwarding You can program two types of call forwarding: 1 Station fixed forwarding , and station variable forwarding With station fixed forwarding you can program a for- warding destination that will remain valid until you change or delete it. This forwarding function can be switched on and off. With station variable forwarding you can choose be- tween 6 different types of forwarding: Station variable unconditional/
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Making Calls – Basic Functions Step by Step Station fixed forwarding If you have programmed a forwarding destination for station fixed forwarding, you can activate and deacti- vate the forwarding facility either in the program/service menu or with a forwarding key configured by your ser- vice personnel. The programmed forwarding destina- tion remains valid until you change or delete it. Programming/changing a forwarding destination program/service Press the key. The lamp lights up. Destinatio
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Making Calls – Basic Functions Step by Step If station variable forwarding was previously pro- grammed and activated, it is deactivated and the for- warding destination is deleted. Deactivating station fixed forwarding in the idle menu You can also deactivate station fixed forwarding in the idle menu. > Call forwarding off? : Select and confirm. Station fixed forwarding is deacti- vated. The destination number is retained. Activating and deactivating with call forwarding key Activating Call
