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oi.book Seite 1 Mittwoch, 16. August 2006 8:41 08
HiPath 1100
HiPath 1120
HiPath 1150
HiPath 1190
System Telephones
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
User Manual
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oi.book Seite 2 Mittwoch, 16. August 2006 8:41 08 Introduction Introduction The HiPath 1100 family consists of the following systems: HiPath 1120, HiPath 1150 and HiPath 1190. The features and operation of these systems are very similar. Their differenc- es stem from their capability regarding the number of extensions, external lines and op- tional modules available. The following documentation package was developed to describe the characteristics for these systems: • User Manual: This man
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oi.book Seite 3 Mittwoch, 16. August 2006 8:41 08 Introduction Important Notes Do not install the system or telephone sets where there may be a risk of explosion. To ensure optimal performance and operation use only original accesso- ries manufactured by Siemens. Never open the system or dismantle any of the telephones. If you have any problems, ask for assistance from your System Administrator. Care of the equipment Avoid putting the system and telephones in contact with coloring liquids
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oi.book Seite 4 Mittwoch, 16. August 2006 8:41 08 Introduction Introduction Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 About This User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Telephone Reference Informat
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oi.book Seite 5 Mittwoch, 16. August 2006 8:41 08 Introduction Switching to Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Switching to a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Seizure of a Speci
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oi.book Seite 6 Mittwoch, 16. August 2006 8:41 08 Introduction Functions used for Receiving Calls . . . . . . . . . . . . .51 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Answering a Call on Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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oi.book Seite 7 Mittwoch, 16. August 2006 8:41 08 Introduction Miscellaneous Functions. . . . . . . . . . . . . . . . . . . . . . 77 Changing the Password for the Electronic Lock . . . . . . . . . . . . . . . . . . 77 Electronic Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Busy Signal when extension is busy . . . . . . . . . . . . . . . . .
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oi.book Seite 8 Mittwoch, 16. August 2006 8:41 08 Introduction Special functions for ISDN lines. . . . . . . . . . . . . . .106 Call Forwarding on a Digital Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Deactivation of Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Anonymous Caller ID (Call Trace) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Restriction for sending MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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oi.book Seite 9 Mittwoch, 16. August 2006 8:41 08 Telephone Reference Information Telephone Reference Information Front panel: optiPoint 500/basic/standard/economy Key labels– Preset Function keys: Service Menu Redial Microphone on/off or internal Speaker Speaker for Speaker- Keypad Display, phone 2 lines, LEDs and ring tones 24 characters per line Key label Handset Programmable keys Preset Function key: End Keys for Keys for selecting a Enter key Microphone for Speakerphone c
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oi.book Seite 10 Mittwoch, 16. August 2006 8:41 08 Telephone Reference Information Front Panel: optiPoint 500 advance optiPoint key module Key labels– Preset Function keys: Service Menu Redial Microphone on/off or internal speaker Speaker Lighted display, Keypad for Speaker- 2 lines, LEDs phone 24 characters per and ring tones line Key labels . Programmable keys Handset Preset optiPoint key module Function key: with additional keys End programmable keys Keys for Keys for selecting
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oi.book Seite 11 Mittwoch, 16. August 2006 8:41 08 Telephone Reference Information Back panel: optiPoint 500 PC (USB) Headset HiPath 1100 Handset optiPoint key module or optiPoint BLS optiPoint adapter For connections/accessories availability information for each optiPoint 500 model see Chapter ”optiPoint 500 Properties and Connection Options” page 16 and Chapter ”Terminals, Adapters and Accessories” page 117 11
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oi.book Seite 12 Mittwoch, 16. August 2006 8:41 08 Telephone Reference Information Passo a passo How to use this manual The steps for programming the system are presented sequentially in graphic format under the column "Step by Step" on the left side of each page. Symbol Explanations: Lift the handset. Replace the handset. Initiate conversation. 8 8 , ... Enter numbers, keys, passwords, internal or external * phone numbers, etc. u or v Press keys to configure telephone settings. Service
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oi.book Seite 13 Mittwoch, 16. August 2006 8:41 08 Telephone Reference Information Passo a passo Display Message/Prompts 06:30 MON OCT 03 05 Line 1 displays time, date, requests, error messages 27 HiPath 1100> and confirmation messages, as appropriate. Line 2 displays the internal number, the system’s name, and available options that can be selected by pressing :. If the ">" appears on the right, it means there are more options available. Options can be accessed using < >
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oi.book Seite 14 Mittwoch, 16. August 2006 8:41 08 Telephone Reference Information Passo a passo Service Menu Press this key. > MORE FEATURES? : Select using < > then confirm by pressing :. > *11=FORWARDING ON? : Select using < > then confirm by pressing :. ... Using a programmable key When a key has been programmed for a certain feature, simply press the key to activate the feature. For exam- ple: Press the "CONFERENCE" key to activate this feature. ”Feature Codes” page 118 System Support
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oi.book Seite 15 Mittwoch, 16. August 2006 8:41 08 Using the HiPath 1100 Features Using the HiPath 1100 Features Considerations Feature descriptions and examples available for HiPath 1100are based on a standard opti- Point 500 system telephone model. Check specific procedure to be followed for the different system telephone models. For information on how to configure each model, see the appropriate Instructions Manual. All basic features are described in the Quick Reference Guide For System
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oi.book Seite 16 Mittwoch, 16. August 2006 8:41 08 Using the HiPath 1100 Features Note: The number of external lines and extensions available depends on the system’s configura- tion. optiPoint 500 Properties and Connection Options 1 optiPoint 500 economy basic standard advance Function keys 12 12 12 20 Full-Duplex Speakerphone --Yes Yes Feature Display backlight ---Yes Headset connection: • Built-in interface ---Yes • Adapter - Yes Yes Yes • Handset Interface Yes Yes Yes Yes USB Interface - Y
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oi.book Seite 17 Mittwoch, 16. August 2006 8:41 08 Using the HiPath 1100 Features System signaling tones During feature configuration the system uses the following signaling tones: Tone Meaning Internal dialing tone The system is ready to receive and send call information. Signaling tone Connection established. Ring signal is being applied to phone number. Dial tone Network accepted information request and is sending a re- quest for more information. Busy signal It indicates to the caller th
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oi.book Seite 18 Mittwoch, 16. August 2006 8:41 08 Functions used for making calls Step by step Functions used for making calls Making Calls Considerations • When authorized, it allows you to call external num- 1 bers on a public network. • The HiPath 1100 can also be programmed to require pressing the "Internal" key before an internal number can be dialed. When this is the case, there is no need to enter an external line access code to dial an external number ("Automatic Seizure of an Ex
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oi.book Seite 19 Mittwoch, 16. August 2006 8:41 08 Functions used for making calls Step by step ... Using the Speakerphone Handset on the hook. Speaker Press this key. • For an internal call: Enter an extension number (e.g., 11/101). or • For an external call: Enter the access code for an external line (e.g., 0) the external number you want to call. Wait for the call to be answered. Initiate conversation. ... with the Headset Required: A headset must be connected. A key has been prog
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oi.book Seite 20 Mittwoch, 16. August 2006 8:41 08 Functions used for making calls Step by step ... Using Automatic Seizure of an Active External Line • Internal call INTERNAL Press the "INTERNAL" key. Enter an extension number (e.g., 11/101). • External calls: Enter the external number you want to call. Wait for the call to be answered. Initiate conversation. 1 ... Using a Group of External Lines An extension can originate external call or calls to a Master PABX through a group of ext