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p0881594.book Page 1 Tuesday, August 25, 1998 3:59 PM
MICS-XC
Norstar-Companion
Installer Guide
Norstar, Meridian and Companion are trademarks of
Northern Telecom
© Northern Telecom 1998
1-800-4 NORTEL
www.nortel.com/norstar
P0881594 Issue 01
Printed in Canada
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p0881594.book Page 2 Tuesday, August 25, 1998 3:59 PM
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p0881594.book Page i Tuesday, August 25, 1998 3:59 PM Table of Contents Regulations 1 Federal Communications Commission (U.S. only) 1 Companion Base Stations 1 Activation (U.S. only) 1 Safety 2 Norstar Companion basics 3 What’s new with Norstar 7 New features 7 Hunt Groups 7 Wireless call pickup features 7 Wireless Portable Language Selection 8 Wireless Call Forward No Answer enhancement 8 Wireless Twinning enhancement 8 Planning the installation 9 Planning checklist 9 Required
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p0881594.book Page ii Tuesday, August 25, 1998 3:59 PM ii / Table of Contents Mounting a Base Station 33 Installing portable telephones 36 Installing external antennas and lightning surge arrestors 37 Planning for an outdoor external antenna 40 Installing a lightning surge arrestor 41 Powering up the system 45 Programming 47 Programming overview 47 Programming tools 50 A Norstar telephone 50 The programming overlay 50 The Norstar display buttons 52 Special characters on the display 5
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p0881594.book Page iii Tuesday, August 25, 1998 3:59 PM Table of Contents / iii Registering individual portables 73 Registering the C3050 73 C3050 Icons 73 To register the C3050 73 To confirm that the C3050 is registered 75 Deregistering the C3050 76 To deregister the C3050 76 Measuring RSSI for a C3050 77 To measure undirected RSSI 77 Measuring directed RSSI 77 Registering the C3020 (Canada only) 79 To register the C3020 79 Deregistering the C3020 (Canada only) 81 To deregister the
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p0881594.book Page iv Tuesday, August 25, 1998 3:59 PM iv / Table of Contents Specifications 107 Norstar Companion system components 107 Remote Power Interconnect 107 Base Station 108 Upgrading your system 111 Adding Companion to a mini, midi, maxi, or mega system 111 Upgrading an RPI-8 to an RPI-16 111 Glossary 113 Index 121 MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
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p0881594.book Page 1 Tuesday, August 25, 1998 3:59 PM Regulations Federal Communications Commission (U.S. only) The Federal Communications Commission (FCC) has designated UTAM Inc. to manage the installation and relocation of Unlicensed Personal Communication Services (UPCS). This includes Norstar Companion Base Stations and Portable Telephones. Companion Base Stations The radiated and conducted emissions of the Companion Base Station radios must not exceed the requirements
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p0881594.book Page 2 Tuesday, August 25, 1998 3:59 PM 2 / Regulations Safety Do not connect the administration set or Base Stations directly to a CO line. Doing so may result in equipment damage. The Norstar administration set and Base Stations must not be used as off-premises equipment. Installers must check the lightning surge arrestors at the cable entry point to the building with special attention to the grounding. Report any problems to your telephone company in writing.
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p0881594.book Page 3 Tuesday, August 25, 1998 3:59 PM Norstar Companion basics Norstar Companion provides mobility in the workplace. With Companion, your telephone can go with you, allowing you to make and receive calls while on the move. Calls that used to ring just at your desk can also appear and ring at your portable (this is called twinning). Twinning works provided that the portable is assigned the desk telephone DN as an Answer DN. Wireless twinning is improved by ass
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p0881594.book Page 4 Tuesday, August 25, 1998 3:59 PM 4 / Norstar Companion basics Before the Base Stations can be used in the United States, UTAM codes must be obtained and entered using an administration terminal or Norstar Remote Utilities (NRU). See “Software keys (U.S. only)” on page 68 for more detailed information. Companion Portable Telephones - The portable telephones used with your Norstar system are small, lightweight units with fully digital performance to pro
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p0881594.book Page 5 Tuesday, August 25, 1998 3:59 PM Norstar Companion basics / 5 Note: Versions 4.0 and 5.0 are also supported. For information on how to access Norstar Voice Mail using your Norstar Companion portable, refer to the Portable Telephone Feature Card that is supplied with it. P0881594 Issue 01 MICS-XC Norstar-Companion Installer Guide
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p0881594.book Page 6 Tuesday, August 25, 1998 3:59 PM 6 / Norstar Companion basics MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
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p0881594.book Page 7 Tuesday, August 25, 1998 3:59 PM What’s new with Norstar New features Norstar introduces Hunt Groups capability plus two new features including two wireless call pickup features, Directed Call Pickup and Group Pickup, and wireless Portable Language Selection. Enhancements have been made to wireless Call Forward No Answer and wireless Twinning. For a complete list of other features supported on Companion portables refer to the MICS-XC Norstar-Compan
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p0881594.book Page 8 Tuesday, August 25, 1998 3:59 PM 8 / What’s new with Norstar and specifying that set’s DN. For more information see the MICS-XC Norstar-Companion System Coordinator Guide. Group Pickup Group Pickup allows the portable user to answer a call ringing on another set in the same pickup group by entering a feature code. For more information see the MICS-XC Norstar- Companion System Coordinator Guide. Wireless Portable Language Selection This feature al
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p0881594.book Page 9 Tuesday, August 25, 1998 3:59 PM Planning the installation Planning checklist Verify that you have approval from UTAM Inc. (U.S. only) Verify that a site planner determined Base Station locations and recorded them in the Provisioning Record. Required equipment and supplies Companion portable telephones Companion Base Stations Companion Remote Power Interconnect device Companion ID Labels (See “Step 1: Obtain the Companion ID” on p
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p0881594.book Page 10 Tuesday, August 25, 1998 3:59 PM 10 / Planning the installation Maximum number of Norstar Companion Base Stations on a system mini midi maxi mega ICS SM3 SM4 SM7 SM8 SM13 SM14 16 16 32 16 32 16 32 Configuring expansion modules With the addition of an Expansion Cartridge or a Combo Cartridge in the ICS, you can add Trunk Modules and/or Station Modules to increase your system capacity. Previous users of the Norstar 0X32 system should note that the Key S
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p0881594.book Page 11 Tuesday, August 25, 1998 3:59 PM Planning the installation / 11 On a mini system Note: Port 1 and 2 are on the ICS. On a “mini” or non-expanded system, port 1 on the ICS (station ports 101 to 132) is used for both Base Stations and Norstar sets. No fiber ports are used since no Station Module is required. Directly connect your Base Stations or Norstar sets to port 1 on the ICS via a wiring distribution panel. On a midi system On midi and maxi system
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p0881594.book Page 12 Tuesday, August 25, 1998 3:59 PM 12 / Planning the installation Two-port Expansion Cartridge ICS (modules 1 and 2) TM4 SM3 MICS-XC Norstar-Companion Installer Guide P0881594 Issue 01
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p0881594.book Page 13 Tuesday, August 25, 1998 3:59 PM Planning the installation / 13 On a maxi system A system expanded to 8 ports (maxi size) includes one 6-port expansion cartridge with fiber ports numbered 3 to 8, and 1 and 2 on the ICS. The Base Stations must be physically connected (via a Station Module) to fiber ports 7 and 8 only.There is a maximum number of two Station Modules per Base Station. See “Six-port Expansion Cartridge with Companion” on page 13. If only o
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p0881594.book Page 14 Tuesday, August 25, 1998 3:59 PM 14 / Planning the installation On a mega system Keep in mind that 10 station modules is the limit for regular Norstar sets, and 2 station modules for Companion Base Stations is the limit on an XC configuration. For example, a system expanded to 14 ports (mega size) includes two 6-port expansion cartridges with fiber ports numbered 3 to 14 on the expansion cartridges, and 1 and 2 on the ICS. The Base Stations must be physically co
