ملخص المحتوى في الصفحة رقم 1
®
NEAXMail IM-16
VOICE MESSAGING SYSTEM
User Guide
ملخص المحتوى في الصفحة رقم 2
© 2003 Active Voice, LLC. To access your mailbox by computer All rights reserved. 1. Launch Mailbox Manager. First edition 2003. 2. When the system greets you, enter: NEAXMail is a trademark of NEC America, Inc. Host name _______________________________________________________ ActiveFax, ActiveNet, PhoneBASIC, TeLANophy, ViewCall, ViewFax, and ViewMail are trademarks of Extension________________________________________________________ Active Voice, LLC. Security Code _________________________
ملخص المحتوى في الصفحة رقم 3
Contents Changing call holding options ............................ 37 Shortcuts............................................................ 68 Introduction ii Changing message delivery options .................. 38 Managing your voice messages with Soft Keys 70 Setting up your mailbox....................................... iv Creating groups.................................................. 40 System menus................................................... 72 Changing groups....................
ملخص المحتوى في الصفحة رقم 4
Introduction Shortcuts To perform routine tasks Welcome to NEAXMail IM-16, a simple On the phone quickly, you can enter a sequence of yet powerful voice messaging system The voice messaging system lets you numbers in advance of the conversa- that can greet your callers and record control how your mailbox receives mes- tion questions or menus. your messages. You will find it quick and sages and plays them back. You can easy to use. Help When the system conversation change these settings
ملخص المحتوى في الصفحة رقم 5
® Help ViewFax On the computer For more detailed information about You can send, receive, and redirect ® If your system has TeLANophy , you can TeLANophy, use the: faxes from your desktop computer. manage live phone calls and all types of ® Online Help system (press F1 or ViewCall Plus messages visually on your computer use the Help menu) screen. TeLANophy is a suite of unified All of your inbound and outbound messaging and call management mod- calls can be managed visually from “I
ملخص المحتوى في الصفحة رقم 6
Setting up your mailbox First, fill in the blanks on the inside front The system will ask you a few simple To set up your mailbox cover of this guide and perform the pro- questions to record your name, spell a Access your mailbox (see inside front cedure “To access your mailbox from your name (if required), record cover). inside your organization.” This makes a personal greeting, and set your your mailbox ready to use and enrolls security code. b Answer the system questions. Enter you on t
ملخص المحتوى في الصفحة رقم 7
Checking and leaving messages Depending on your system, you can use a phone or computer to: • Check new messages Leave a message to one or more subscribers or guests Leave a message to a group Review messages Redirect a message Modify or cancel a message after leaving it Archive a message Record a conversation s 1
ملخص المحتوى في الصفحة رقم 8
Checking new messages To check new messages Checking new messages by phone by phone a Access your mailbox (see inside front New messages are messages that you cover). have not yet heard. The system notifies you when you have new messages. b Enter 4 to check new messages. Fol- low the system instructions. Enter 1 The system plays all urgent messages for Yes, 2 for No. first, then all regular messages. It also sorts your messages by sender. If the sys- tem does not know who left a message,
ملخص المحتوى في الصفحة رقم 9
Checking new messages by computer If your system uses ViewMail or View- Mail for Microsoft Messaging, you can check messages visually from your com- Urgent voice message puter. Fax message Information about each message is pro- vided on the screen. When available, names, phone numbers, and a subject are included with messages. ViewMail also provides the length of the message and the time it was sent. You can listen to messages either with a computer sound device or a phone. To check new
ملخص المحتوى في الصفحة رقم 10
Leaving a message by phone The system lets you leave voice mes- Directory assistance Special delivery options sages for subscribers, groups, or guests. Your system may use automatic direc- When you leave an identified subscriber If you call a subscriber’s extension and tory assistance, numeric directory assis- message, you can mark it with one or the call is unanswered, your call is auto- tance, or both, to help callers find more of these special delivery options: matically routed to the su
ملخص المحتوى في الصفحة رقم 11
To leave an identified To leave a message directly in subscriber message a subscriber’s mailbox a Call another subscriber. When the a Access your mailbox (see inside front subscriber does not answer, the call cover). is forwarded to voice mail. b Enter 5 to leave any messages. b Enter 5 to leave a message. c On the phone, spell the subscriber’s c Follow the system instructions. Enter name. Otherwise, enter the exten- 1 for Yes, 2 for No. sion number. When spelling a subscriber’s last name,
ملخص المحتوى في الصفحة رقم 12
Sending a message by computer Depending on the optional TeLANophy applications on your system, you can For composing and use ViewMail or ViewMail for Microsoft sending a message Messaging to send voice messages by com- puter. To send a message by computer a If you are using ViewMail, click “Send.” If you are using ViewMail for Microsoft Messaging, click “New voice message.” b Click “To” and then use the address book to select recipients’ names. c Type in a subject and set delivery For
ملخص المحتوى في الصفحة رقم 13
With ViewMail for Microsoft Messaging, you can send a ViewMail message to For composing another subscriber by using the View- and sending a Mail address book. message You also can send a ViewMail message to someone outside the voice messag- ing system. When you use the Microsoft Messaging address book, the ViewMail message is sent as an e-mail message with an attached WAV file. For addressing a message With the E-mail Integration for Novell to multiple subscribers or message groups Grou
ملخص المحتوى في الصفحة رقم 14
Leaving a group message You can leave a message for more than To leave a message to several To find out who has not heard one subscriber either by: subscribers by phone a group message by phone Leaving the message for a message a Leave a message for the first sub- a Start to leave a new message to the group. scriber. group. Adding names to the address list. b Enter Q6 to stop recording. b The system says that some members have not heard your last message. A message group is a mailing li
ملخص المحتوى في الصفحة رقم 15
Sending a group message by computer* With ViewMail and ViewMail for Microsoft Messaging, you can either choose more subscriber names or a group name from the ViewMail For addressing a message to multiple address book. Create your groups by subscribers or message groups phone or ask the system manager to create your groups for you. * This feature may not be available at your site. CHECKING AND LEAVING MESSAGES s 9
ملخص المحتوى في الصفحة رقم 16
Reviewing messages You can review old messages and To review messages by phone archived messages by phone or by com- a Access your mailbox (see inside front puter. cover). b Enter 6 to review old messages. Reviewing messages by phone c Follow the system instructions. Enter After you have heard a new message, the 1 for Yes, 2 for No. system saves it for a set amount of time (for example, until midnight). TIP Enter Q to skip a message. Enter 3 7 to archive a message. SEE ALSO Online Help: V
ملخص المحتوى في الصفحة رقم 17
Reviewing messages by computer* New message ViewMail and ViewMail for Microsoft Messaging list all of your opened (old) messages in your mailbox until the sys- tem deletes them at the set time, usually at midnight every night. To review an old message by computer a Double-click the message. b Use the VCR-style buttons to play Old message the message. Opened message New message * This feature may not be available at your site. CHECKING AND LEAVING MESSAGES s 11
ملخص المحتوى في الصفحة رقم 18
Redirecting a message The system lets you: To redirect a message Redirecting a message by phone by computer* Redirect a message to another sub- scriber. a While listening to a message, enter You can redirect a message to other sub- 3 9 to interrupt it. scribers using ViewMail and ViewMail Record an introduction to the mes- for Microsoft Messaging. When you redi- sage. b Spell the last name of the subscriber rect a voice message, the New Message to whom you are redirecting the Use sp
ملخص المحتوى في الصفحة رقم 19
To redirect a message by computer For redirecting the message to other subscribers, groups, or guests a Select the message. b Click “Redirect.” c Click “To” and then use the address book to select recipients’ names. d Type in a subject and set delivery options as needed. e Use the VCR-style buttons and your phone or a sound device to record an introduction. f Choose “Send” to send your mes- For redirecting a message sage. CHECKING AND LEAVING MESSAGES s 13
ملخص المحتوى في الصفحة رقم 20
Modifying a message Depending on system settings, you can To modify a message by use one or more of these message phone options after you record a message: a Record a message. Modify the message. b Enter Q4 to stop recording. Modify its delivery options. c While modifying, you can enter 4 to Mark it for special delivery. add to the end of the message or 5 to listen to it. If you have a touchtone Redirect it to others. phone, you can enter 6 to rerecord the message. d Enter Q when
