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User Guide – Release 2.0
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NOTICE The information contained in this document is believed to be accurate in all respects but is not ® warranted by Mitel Networks™ Corporation (MITEL ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issu
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Mitel 5560 IPT User Guide Table of Contents ABOUT YOUR 5560 IPT ......................................................................................1 Elements of Your 5560 IPT............................................................................................ 1 Ring/Message indicators...........................................................................................................3 TIPS FOR YOUR COMFORT AND SAFETY .......................................................
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Mitel 5560 IPT User Guide Clear Programming from a Key ................................................................................... 19 USING THE PEOPLE APPLICATION................................................................20 Setting Up Your Contact List ....................................................................................... 20 Editing information in your contact list ......................................................................... 20 USING THE CALL FORWA
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Mitel 5560 IPT User Guide Call Park ......................................................................................................................31 Call Pickup................................................................................................................... 31 Campon ....................................................................................................................... 32 Direct Paging ................................................................
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Mitel 5560 IPT User Guide ABOUT YOUR 5560 IPT The Mitel 5560 IPT® is a full-feature, dual port, enterprise-class financial trading device that provides voice communication over an IP network. Engineered specifically for the high call volumes of trading environments, the 5560 IPT features: • two large graphics displays (160 x 320) with self-labeling keys • optional simultaneous access to two active calls The 5560 IPT offers 94 programmable multi-function keys for one-touch feature acce
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Mitel 5560 IPT User Guide Elements of Your 5560 IPT Feature Function your voice mailbox. 4) Handsfree Speaker Provides audio for Handsfree calls and paging. 5) Fixed Function Keys Common and fixed-function keys provide the following 5560 IPT and Common Keypad functions, and audio control capability for both Left and Right displays: Speaker: enables and disables Handsfree mode. See Handsfree Operation on page 25 for more information. Menu: provides access to menus for your 5560 IPT's
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Mitel 5560 IPT User Guide 11) Programmable Total of 94 self-labeling programmable keys (16 keys on each of six Feature Keys pages less two prime line keys on page 1.). These keys can be programmed as speed call keys, feature keys, applications, or line appearance keys, according to your communication needs. The two feature keys on the bottom right of page 1 of the Left display are always Prime Line keys. 12) Handsets You can connect one or two handsets to the 5560 IPT. For more informa
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Mitel 5560 IPT User Guide TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your 5560 IPT a lot, you may find it more comfortable to use a headset. See the headset usage section on page 24 for more information. Protect your hearing Your 5560 IPT has a control for adjusting the volume of the handset receiver or headset. Bec
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Mitel 5560 IPT User Guide 5560 IPT AUDIO PATHS You can operate the 5560 IPT with a single handset/headset or with one handset/headset on each side. In the case of a single handset/headset, you must select the handset/headset port to use by pressing the RIGHT or LEFT key. For example, if your single handset is connected to the Left side, and you press the LEFT key, then audio is presented to your handset. If you press the RIGHT key in the same situation, then selecting a line key or featur
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Mitel 5560 IPT User Guide USING YOUR DEFAULT WINDOWS AND KEYS The default 5560 IPT windows and keys are shown and described below. The default Phone window provides access to your programmed feature keys. Figure 3. Default Display Windows 5560 IPT Default Window and Keys (see Figure 3) Feature Function 1) Softkeys Allow you to access the call control features that pertain to the feature you are currently using. These keys are non-programmable and are specific to the application or
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Mitel 5560 IPT User Guide 5560 IPT Default Window and Keys (see Figure 3) 5) Status Line The left side status line displays User Information. The right side status line displays time, date, and icons indicating feature states as follows: • Message Waiting ( ) - Indicates new voice mail. • DND ( ) - Indicates DND (Do not disturb) mode. • Logged in as ( ) – Indicates that a hot desk user is logged in. 6) Information Area Provides prompts in most applications. Content changes bas
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Mitel 5560 IPT User Guide For Users on Resilient 3300 ICP Systems If during a call, you hear a beep repeated every 20 seconds it means that your 5560 IPT is switching to a secondary 3300 ICP system. After the call is cleared, the 5560 IPT switches over to the secondary ICP. There may be a change in operation of some keys and features. Normal operation resumes when your 5560 IPT switches back to the primary system. If your 5560 IPT is idle and switched to the secondary system, you'll see a
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Mitel 5560 IPT User Guide USING YOUR 5560 IPT APPLICATIONS Your 5560 IPT provides applications that simplify use of your telephony device. The default Phone application is embedded in the 5560 IPT and provides a display of softkeys along with any keys you have programmed. This display also provides information like time and date, Calling Line ID, and Hot Desk indicators. The Phone application is automatically displayed when all other windows are closed. You can also invoke the Phone appli
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Mitel 5560 IPT User Guide • Handset Configuration: to configure the 5560 IPT handset. (See page 14.) • Screen Saver: to specify a specific time of inactivity on your 5560 IPT that triggers the screen saver to display. (See page 14 ) • Audio Feedback: to enable, disable, and adjust the volume of the audio feedback (error beeps). (See page 15.) • About 5560 IPT: to display information about the software release. 10
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Mitel 5560 IPT User Guide CUSTOMIZING YOUR 5560 IPT Use the Settings application to customize your 5560 IPT. Note: The System Administrator can invoke a Lock to Factory default option on a per-5560 IPT basis. When this is in effect, programmable keys are set by the system administrator and you cannot change them. Specify User Information To specify the number and name displayed on your 5560 IPT: 1. Press the Menu fixed function key. 2. Press Settings. 3. Press User Information. 4.
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Mitel 5560 IPT User Guide Using the Onscreen Keyboard The onscreen keyboard is used to enter name and number information into 5560 IPT applications and features. To type Name information when the onscreen keyboard appears: • Press the “Next” page navigation key to see uppercase letters. Press the “Back” page navigation key to return to the lowercase selection. • Repeatedly press the key next to the character you want to enter until that character is highlighted and then press Insert. If
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Mitel 5560 IPT User Guide Specify Text Size To specify the text size that displays on the 5560 IPT: 1. Press the Menu fixed function key. 2. Press Settings. 3. Press Text Size. 4. Select Large Text or Small Text. 5. Press Save. -Note: In some instances, using Large Text size may result in truncated key labels. To restore proper key labeling, switch back to the default Small Text setting. Specify Call Notification Behavior To specify that the default Phone application automaticall
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Mitel 5560 IPT User Guide Change User PIN Use this setting to change the PIN that you use during Hot Desk login. To change User PIN: 1. Press the Menu fixed function key. 2. Press Settings. 3. Press Change User PIN. 4. At the prompt, use the onscreen keyboard or the dial pad to enter your old PIN. 5. At the prompts, use the onscreen keyboard or the dial pad to enter and confirm your new PIN. 6. Press Save. Handset Configuration You can configure your handset to work in Push-to-Talk
