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USER GUIDE
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PN 58009805, Rev A 3300 ICP 6.1
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Contents ABOUT YOUR PHONE 1 Elements of Your Phone 4 Selecting Menu Options 7 About Feature Access Codes 7 For Users on Resilient 3300 ICP Systems 8 TIPS FOR YOUR COMFORT AND SAFETY 8 Don't cradle the handset! 8 Protect your hearing 9 Adjust the viewing angle 9 CUSTOMIZING YOUR 5212/5224 IP PHONE 10 Ringer Control 10 Handset Receiver Volume Control 10 Speaker Volume Control 11 Display Contrast Control 11 Feature Keys 12 Language Change 13 -i-
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MAKING AND ANSWERING CALLS 13 Make a call 13 Answer a call 13 Emergency Calls 14 Phonebook (5224 IP Phone only) 15 Redial 15 Redial - Saved Number 15 Speed Call Keys 16 Speed Call - Personal 17 Handsfree Operation 18 Auto-Answer 19 CALL HANDLING 20 Hold 20 Mute 20 Transfer 21 Conference 21 Conference Spl
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USING ADVANCED FEATURES 30 Account Codes 30 Call Park 30 Call Pickup 31 Campon 31 Do Not Disturb 31 Direct Paging 32 Direct Paging - Handsfree Answerback Enabled 33 Direct Paging - Handsfree Answerback Disabled 35 Reminder (5224 IP Phone only) 36 Headset Operation 37 Headset Operation (with Feature Control Switch) 38 Music 39 Group Paging / Meet Me Answer 40 Hot De
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ABOUT YOUR PHONE The Mitel 5212 and 5224 IP Phones are full-feature, dual port, dual mode telephones that provide voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree answerback, and a large ring/message indicator. The 5212 IP Phone offers 12 programmable keys, and the 5224 IP Phone offers 24 programmable keys for one-touch feature access. Both p
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The 5212 IP Phone -2-
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The 5224 IP Phone -3-
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Elements of Your Phone Feature Function 1 Display Provides a two–line, 20–character liquid crystal display (LCD) viewing area that assists you in selecting and using phone features, accessing your voice mail, and identifying callers. When you are using the Superkey menu interface, prompts and feature information appear on the display screen. For information on selecting menu options with or without softkeys, see "Selecting Menu Options" elsewhere in this guide. 2 Softkeys (5224 IP C
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Feature Function 5 Fixed Function Keys Give you access to the following phone functions: (SUPERKEY) : provides access to menus for your phone's additional features. Note : When navigating through Superkey menu options, press (CANCEL) or (SUPERKEY) to back up one menu level. (CANCEL) : ends a call when pressed during the call, and, when you are programming the phone, eliminates any input and returns to the previous menu level. (REDIAL) : calls the last number dialed. (HOL
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Feature Function 8 Handsfree Speaker Provides sound for Handsfree calls and background music. 9 Handset Use for handset calls. If you are in headset or handsfree mode, you do not need to use the handset. IMPORTANT NOTE FOR HEADSET USERS: Mitel Networks Headsets with Feature Control Switch must be installed in the dedicated headset jack on the back of the phone. Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick–disconnect plug re
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Selecting Menu Options Because the 5224 IP Phone offers softkeys, feature availability and menu options for the 5212 and 5224 IP Phones may differ. To select menu items on the display: 1. On a 5224 IP Phone, press the softkeys. 2. On a 5212 IP Phone, press *, 0 and # on the keypad. For example, if options *=YES 0=DEFAULT #=NO appear and you want to select YES, press *. Procedures in this guide show all menu selection options, where applicable— for example, "Press the * or Yes softkey".
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For Users on Resilient 3300 ICP Systems If during a call, you hear two beeps repeated every 20 seconds it means that your phone is switching to a secondary 3300 ICP system. The call continues but some of the keys and features on your phone function differently. The keys and most features begin working normally again after you hang up. If your phone switches to the secondary system while your speaker or handset is muted (that is, while the MUTE light is on), the call remains muted until yo
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Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level. IMPORTANT NOTE FOR HEADSET USERS: Mitel Headsets with Feature Control Switch must be installed in the dedicated headset jack (the jack on the back of the phone). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quick-disconn
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CUSTOMIZING YOUR 5212/5224 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: Press ( UP ) or ( DOWN ). To adjust the Ringer Pitch while the set is idle: 1. Press ( SUPERKEY ). . 2. Press # or the No softkey until "Ringer Adjust?" appears. 3. Press * or the Yes softkey twice. 4. Press ( UP ) or ( DOWN ). 5. Press ( SUPERKEY ). Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: P
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Speaker Volume Control To adjust the Speaker Volume when making an on–hook call or when listening to background music: Press ( UP ) or ( DOWN ). Display Contrast Control To adjust the Display Contrast while your set is idle: Press ( UP ) or ( DOWN ). -11-
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Feature Keys You can use ( SUPERKEY ) on your phone to program the persona keys as feature keys. To program some features to a personal key, you must dial a feature access code. A list of access codes is provided elsewhere in this guide. To display information about a key: 1. Press ( SUPERKEY ). 2. Press a personal key that isn't a line key. 3. Press ( SUPERKEY ). To program a personal key: 1. Press ( SUPERKEY ). 2. Press # or the No softkey until "Personal Keys?" appears.
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Language Change To change the display language: 1. Press ( SUPERKEY ). 2. Press # or the No softkey until "Language?" appears. 3. Press * or the Yes softkey. 4. Press * or the Change softkey. 5. Press # or the No softkey until the desired language appears. 6. Press * or the Yes softkey. MAKING AND ANSWERING CALLS Make a call 1. Lift the handset (optional). 2. If you want to use a Non–Prime Line, press a Line Appearance key. 3. Do one of the following: Dial the number P
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EMERGENCY CALLS To make an Emergency Call: 1. Lift the handset. 2. Dial your Local Emergency Number (911). -14-
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Phonebook (5224 IP Phone only) To use Phonebook: : Press (SUPERKEY). Press the Yes softkey when "Phonebook?" appears. Enter the name of the desired party, as follows: For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display. For example, if the letter C is required, press the digit 2 three times. Use the <— softkey to correct errors. If the next letter in the name is on the same digit key as the previous letter, press the —>
