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Dialog 4422 IP Office
BusinessPhone Communication Platform
User Guide
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EN/LZTBS 180 344 R2A © Ericsson Enterprise AB 2006 2 BusinessPhone – Ericsson Dialog 4422 IP Office
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Table of Contents Table of Contents Welcome .......................................................... 4 Description ....................................................... 8 Start the Phone – Log On/Off ......................... 16 Incoming Calls ............................................... 26 Outgoing Calls ............................................... 28 During Calls .................................................... 37 Call Forwarding .............................................. 44
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Welcome Welcome Welcome to the User Guide for the Dialog 4422 IP Office in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 8.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle t
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Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms. If this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private us
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Welcome Important User Information Safety instructions Read these safety instructions before use! Note: When using your telephone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury. • Follow instructions in the equipment's user guide or other documentation. • Always install equipment in a location and environment for which it is designed. • For mains powered telephones: Only operate with
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Welcome • The handset may attract and retain small metal objects in the earcap region. The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter. • Only use applicable 24 V AC/AC plug-in adapters (power supplies) listed below or an adapter approved by your local reseller. Ericsson product number Power rating Supplier Supplier product number RES 141 312/1 20VA 230V/24V Toroid, Sweden HBP 90120 RES 141 314/1 20VA 230V/24V Toroid, Sweden HBP 90220 (for Great Brita
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Description Description 15 3 1 2 3 3 16 3 5 4 6 12 13 8 18 7 9 11 17 10 14 8 BusinessPhone – Ericsson Dialog 4422 IP Office
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Description 1Display Flexible graphical two-line display. See section “Display Information” on page 12. 2 Settings To switch the phone into Settings mode. See section “Settings” on page 75. 3 Programmable keys To store numbers, program functions. Can be programmed as dial by name keys, function keys, etc. See section “Programmable Keys” on page 75. 4Call List To access the list of outgoing and incoming calls. When the key lamp is flashing, there are unanswered incoming calls. See section
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Description 10 Headset key See section “Accessories” on page 91. 11 Clear key / Exit key / Log off key • To disconnect calls or exit a function. Can always be pressed instead of replacing the handset. • To exit the Settings mode. See section “Settings” on page 75. • To log off from the system. See section “Log off” on page 25. For a description on how to use the Exit key and Log off key, see section “Hidden key functions” on page 11. 12 Loudspeaker 13 Handset with hearing aid function Please
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Description Hidden key functions As described above, the keys numbered 8, 9 and 11 have some hidden functions that are not shown on the keys. Only the standard symbols are shown (Volume, Loudspeaker and C). The picture below explains which key to press in each situation: Down Up Change Erase Yes No Select Cancel Store Back Log on Log off* * Hold for at least one second Lamp Indications The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or fu
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Description Display Information The display provides feedback information such as time and date, and connected phone numbers. When an information ends with three dots (...), this means that the system is working or waiting for your action. When an information ends with an exclamation mark (!), this means that no further action is possible. You can change the display menu language and the date/time format, see section “Settings” on page 75. Depending on the traffic state, the upper display
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Description Display symbols v Level bar Indicates the ringing volume, handset/headset volume e Scroll bar If a list in the Settings menu is too long to be shown in the display, a scroll bar appears as an indicator. Y or Z New missed call Indicates a new missed and not checked incoming call in the call list. The number beside the symbol indicates how many times this caller has tried to call you. y or z Missed call Indicates a missed but checked incoming call in the call list.The number beside
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Description Menu Structure Below you find the menu structure for each of the menus that can be selected when the Settings key has been pressed. When you are navigating through the menus, the selected menu is highlighted with a black frame. Programmable Keys Time Format Date Format Ring Character Time Date Time & date Display menus Language Display Contast Extra Bell Log Off Restriction **) Busy Signal Combined Option Unit ***) LAN access ctrl. **) DHCP **) Web address Hearing Level IPad
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Description Tones & Signals Tones are audible in the handset. Dial tone (System ready to accept digits.) Special dial tone (System ready to accept digits. The special dial tone indicates an active diversion, an active absence information or waiting messages.) Ringing tone - repeated after 4 s (Ringing signal to called party) Busy tone (Called party is busy) Number unobtainable tone (Called number not accessible or vacant) Call Waiting tone Congestion tone (Call cannot be executed due to
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Start the Phone – Log On/Off Start the Phone – Log On/Off All system settings for your IP phone must be set by the system administrator before you can use the phone. When this is done, and the phone is connected to the local network (LAN), your phone starts the start-up procedure automatically when connected to the mains. Notes: The phone does not work during a power failure. After a power failure the phone will restart automatically. However, when a password is requested, you must log on b
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Start the Phone – Log On/Off Start the Phone Startup procedure All the system settings for your IP phone must be set by the system administrator before you can use the phone. Connect the phone to the local network. See the Installation section, “Install Cables” on page 110. Note: Depending on the settings in your network and telephone system, the start up procedure may be different from phone to phone. Check the display on your phone and read the required sections in this chapter to continue
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Start the Phone – Log On/Off LAN access control (network authentication) (Dialog 4422 v. 2 phone only). Your telephone might require a network authentication to gain access to the network. In this case you must enter a valid user identity and password. Note: The user identity and password used for the network authentication is not the same user identity and password you use to log on. The password is obtained from, and can only be changed by the system administrator. LAN access control Ent
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Start the Phone – Log On/Off Continued startup procedure The display shows: Use administrator mode to change IP settings (x) The x indicates a timer counting down seconds. If no key is pressed during this time, “no change” is selected automatically. Note: You can speed up the procedure by pressing the Speaker key. The administrator mode is used to change the IP settings in your phone. This mode is reserved for your system administrator. The display now indicates that the phone is connecting
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Start the Phone – Log On/Off Update software If a new software for your IP-telephone has been made available on your LAN by your system administrator, the following displays might appear: A new bootrom version is available, update? (x) A new application version is available, update? (x) The x indicates a timer counting down seconds. If no key is pressed during this time (approximately. 60 seconds), “Yes” is selected automatically. You can speed up the procedure by pressing the Loudspeaker
