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HP EliteBook 2740p Tablet PC
Maintenance and Service Guide
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© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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iv Safety warning notice ENWW
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Display .................................................................................................................................................. 5 Top compone
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Electrostatic discharge damage ........................................................................ 33 Packaging and transporting guidelines ............................................. 34 Workstation guidelines ..................................................................... 34 Equipment guidelines ....................................................................... 35 Component replacement procedures .................................................................................
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7 Backup and recovery .................................................................................................................................... 89 Windows 7 .......................................................................................................................................... 89 Backing up your information .............................................................................................. 89 Performing a recovery .........................................
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viii ENWW
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1 Product description Category Description Product Name HP EliteBook 2740p Tablet PC Processors Intel® Core™i7 processors, Dual Core (soldered to system board) 620M, 2.66-GHz processor, 4-MB L3 cache Intel Core i5 processors, Dual Core (soldered to system board) 540M, 2.53-GHz processor, 3-MB L3 cache 520M, 2.40-GHz processor, 3-MB L3 cache Chipset Mobile Intel QM57 Express Chipset Graphics Intel Graphics Media Accelerator HD Integrated with shared video memory Supports dual-display ports
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Category Description Supports the following drives: ● 250-GB hard drive ● 160-GB hard drive ● 160-GB solid-state drive ● 80-GB solid-state drive Audio/Visual Integrated dual-array microphone HD audio Stereo speakers (2) Integrated 2-megapixel webcam with business card reader software Modem 56K V.92 MDC data/fax modem Modem cable not included Supports “No Modem” option Ethernet Intel 82577LM GbE LAN 10/100/1000 network interface card (NIC) with iAMT S3/S4/S5 wake on LAN NIC power down tec
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Category Description Audio-out (stereo headphone) RJ-11 (modem) RJ-45 (Ethernet, includes link and activity lights) USB 2.0 (3), one powered VGA (Dsub 15-pin) 1394a Multipin AC power Docking connector Docking HP 2740 Ultra-Slim Expansion Base (specific to computer) Keyboard Full-size keyboard Dual point Spill-resistant design, DuraKey coating Touchpad supports 2-way scroll with legend Digital eraser pen with tether Power requirements 65-watt Smart AC adapter with localized cable plug
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Category Description Windows 7 Professional 32 or 64 with Microsoft Office 2007 Professional Windows 7 Professional 32 or 64 with Microsoft Office 2007 Ready Windows 7 Professional with XPT images with Microsoft Office Ready Windows 7 Professional with XPT images with Microsoft Office Personal Windows 7 Professional with XPT images with Microsoft Office Personal with Powerpoint Windows 7 Professional with XPT images with Microsoft Office Professional Windows Vista Business 32 with Microso
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2 External component identification Display Component Description (1) Webcam light On: The webcam is in use. (2) Webcam Records audio and video and captures still photographs. (3) Keyboard light button Opens and turns on the keyboard light. (4) HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. (5) Internal microphones (2) Record sound and transmit sound for video conferencing and Voice over IP (VoIP). (6) Ambient light sensor Automatically adjusts the displ
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Top components Pointing devices Component Description (1) TouchPad light ● Off: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad on/off control Enables/disables the TouchPad when pressed in combination with the fn key. (3) Pointing stick* Moves the pointer and selects or activates items on the screen. (4) fn key Enables/disables the TouchPad when pressed in combination with the f5 key. (5) Left pointing stick button* Functions like the left button on an external mouse. (6) TouchP
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Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Battery light ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is plugged
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Component Description (8) Volume up light Blinking: The volume up button is being used to increase speaker volume. (9) Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Buttons and switches Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Volume mute button Mutes and restores speaker sound. (3) Volume down button Decreases computer volume. (4) Volume up button Increases computer volume. 8 Chapte
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad. (6) Function keys Execute frequently used
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Front components Component Description (1) Webcam light On: The webcam is in use. (2) External WWAN antenna button Opens the external wireless wide area network (WWAN) antenna. (3) External WWAN antenna Sends and receives wireless signals to communicate with WWANs. (4) Power switch ● When the computer is off, slide the switch to the right to turn on the computer. ● When the computer is on, slide the switch to the right to shut down the computer. ● When the computer is in the Sleep state, slide t
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Right-side components Component Description (1) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. (2) QuickWeb button ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. (3) QuickLook button ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup
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Left-side components Component Description (1) Media Card Reader Supports the following optional digital card formats: ● Secure Digital (SD) Memory Card ● MultiMediaCard (MMC) (2) Pen holder Stores the digitizer pen. (3) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) ExpressCard slot (select models only) Support