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Maintenance and Service
Guide
HP Compaq tc4200 Tablet PC
Document Part Number: 440232-001
October 2006
This guide is a troubleshooting reference used for maintaining
and servicing the tablet PC. It provides comprehensive
information on identifying tablet PC features, components, and
spare parts; troubleshooting tablet PC problems; and performing
tablet PC disassembly procedures.
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© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without no
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Tablet PC. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . .
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Contents 4 Illustrated Parts Catalog 4.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Tablet PC Major Components. . . . . . . . . . . . . . . . . . 4–2 4.3 Miscellaneous Plastics/ Hardware Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12 4.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 4–13 4.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 4–14 4.6 Sequential Part Number Listing . . . . . . . . . . . . .
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Contents 6 Removal and Replacement Procedures 6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 6.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 6–3 6.3 Preparing the Tablet PC for Disassembly . . . . . . . . . 6–5 6.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7 6.5 Tablet PC Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–11 6.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . .
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Contents 7 Specifications A Connector Pin Assignments B Screw Listing C Power Cord Set Requirements Index vi Maintenance and Service Guide
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1 Product Description The HP Compaq tc4200 Tablet PC offers advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Compaq tc4200 Tablet PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, or Intel Celeron M 1.50-GHz processor, varying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with over 16.8 million colors ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by tablet PC model ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Tablet Edition ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPa
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Product Description ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell Li-Ion battery pack, varying by tablet PC model ■ Audio speaker ■ Volume up, volume mute, and volume down buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏ Audio-in (microphone) ❏ Universal Serial Bus (USB) v. 2.0 (3 ports, 1 powered) ❏ Power ❏ External monitor ❏ RJ-45 (network) ❏ RJ-11 (modem) ❏ S-Video-out ❏ PC Card ❏ SD Card ❏ Primary battery ❏ Travel battery ❏ Docking connector Maintenance and Service
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Product Description 1.2 Resetting the Tablet PC If the tablet PC you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the tablet PC for disassembly (refer to Section 6.3, “Preparing the Tablet PC for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 6.24, “RTC Battery,” for more information on removing and replacing the RTC battery). 3. Wait approximately 5 minutes. 4. Re
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Product Description 1.3 Power Management The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power/standby button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1–5
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Product Description 1.4 External Components The external components on the front of the tablet PC are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Wireless light On: One or more optional internal wireless devices, such as a WLAN device and/or Bluetooth® device, are turned on. 2 Power/standby light ■ Green: The tablet PC is on. ■ Blinking green: The tablet PC is in standby mode. 1–6 Maintenance and Service Guide
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Product Description Table 1-1 Front Components (Continued) Item Component Function 3Battery light ■ Amber: A battery pack is charging. ■ Green: A battery pack is close to full charge capacity. ■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly. ■ Off: If the tablet PC is connected to an external power source, the light is tur
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Product Description The external components on the right side of the tablet PC are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide
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Product Description Table 1-2 Right-Side Components Item Component Function 1Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. 2 Audio-in (microphone) Connects an optional monaural (single jack sound channel) or stereo (dual sound channel) microphone. 3 Powered USB port Connects USB 1.1- or 2.0-compliant devices to the tablet PC using a standard USB cable, or connect
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Product Description The external components on the left side of the tablet PC are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the tablet PC. The purpose of security solutions is ✎ to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. 2 Vent Enables airflow to cool internal components. To prevent overheating, do not
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Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 3 Wireless button Turns the wireless functionality of the (select models only) WLAN or Bluetooth device on or off, but does not establish a connection. To establish a wireless connection, ✎ a wireless network must already be set up. 4 USB port Connects a USB 1.1- and 2.0-compliant device to the tablet PC using a standard USB cable. 5 Info Center button Enables you to view a list of commonly used softwar
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Product Description The external components on the rear panel of the tablet PC are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide
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Product Description Table 1-4 Rear Panel Components Item Component Function 1 USB port Connects USB 1.1- and 2.0-compliant devices to the tablet PC using a standard USB cable. 2 RJ-11 (modem) jack Connects a modem cable. Enabled with 56K connectivity. 3 RJ-45 (network) jack Connects a network cable. Enabled with 10/100/1000BaseT connectivity. 4 Power connector Connects an AC adapter, an optional AC adapter, or an optional power cable. 5 External monitor port Connects an optional VGA externa
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Product Description The standard keyboard components of the tablet PC are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide
