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TANDBERG
3G Gateway
User Manual
Software version R2
D1384102
This document is not to be reproduced in whole or in part without permission in writing from:
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TANDBERG 3G Gateway User Manual Trademarks and copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective hold
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TANDBERG 3G Gateway User Manual This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to Contact us with comments and suggestions regarding the content and structure of this document. COPYRIGHT © 2006, TANDBERG iii
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TANDBERG 3G Gateway User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products. TANDBERG’s Environmental Policy TANDBERG’s Research and Development is continuously improving
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TANDBERG 3G Gateway User Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions. Warnings Caution risk of explosion if battery is replaced by an incorrect type. Dispose of used batte
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TANDBERG 3G Gateway User Manual Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92 1325 Lysaker Norway Tel: +47 67 125 125 Fax: +47 67 125 234 vi
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TANDBERG 3G Gateway User Manual Table of Contents 1 Introduction................................................................................................................................8 1.1 The TANDBERG 3G Gateway............................................................................................. 10 1.1.1 3G GATEWAY Capacity – typical scenarios ........................................................... 11 2 Installation ...............................................
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TANDBERG 3G Gateway User Manual 1 Introduction The TANDBERG 3G Gateways enable sites on IP and UMTS Handsets to participate in meetings with each other with the quality and reliability found in all TANDBERG equipment. A 3G Gateway can operate either standalone or in tandem operation with a TANDBERG Video Portal. In the latter case the 3G Gateway needs to register itself with the respective Video Portal, which opens up a wide range of interactive video and call routing services. IP Se
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TANDBERG 3G Gateway User Manual the lower layer, TCP/IP. SSL uses a 40-bit key size for the RC4 stream encryption algorithm, which is considered an adequate degree of encryption for commercial exchange. Network and Features Up to 120 video sites can be connected at the same time. Call rate of 64 Kbit on ISDN side and 109kbps on IP side for each call is supported through the 3G Gateway. Video IVR Selecting IP endpoint from address book. 9
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TANDBERG 3G Gateway User Manual 1.1 The TANDBERG 3G Gateway Front view The front panel provides 4 LAN interfaces, an LCD display, and an RS232 interface and control buttons. Rear view The back panel provides four PRI interfaces, which can be activated individually by software option keys, or 4 BRI interfaces depending on the configuration, one power switch/connector and a VGA connector. Next to the PRI RJ-45 4 LED’s are mounted. In normal working condition the green LED w
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TANDBERG 3G Gateway User Manual Blue Alarm indicates that the received frames are not synchronized properly. No LED’s light up, indicates that layer one framing is working (right protocol like for example EURO ISDN selected), however there is a problem at layer 2 caused by for example a CRC4 configuration mismatch. 1.1.1 3G GATEWAY Capacity – typical scenarios Due to the fixed bandwidth of UMTS video telephony every call will be limited to 64 Kbit. This offers a capacity of 30 sim
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TANDBERG 3G Gateway User Manual 2 Installation Precautions: Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical
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TANDBERG 3G Gateway User Manual 2.1 Unpacking To avoid damage to the unit during transportation, the 3G Gateway is delivered in a special shipping box, which should contain the following components: User Manual and other documentation on CD. Rack-ears, screws and screwdriver. Cables: o Power cable o One to four ISDN PRI cables, depending on the number PRI Option keys, or 4 ISDN BRI cables depending on the version. o Ethernet cable o RS232 cable TANDBERG 3G Gateway Instal
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TANDBERG 3G Gateway User Manual 2.2 Connecting cables Power cable Connect the system power cable to an electrical distribution socket. ISDN PRI or BRI cables The E1/T1 cable should be connected to a CSU (Channel Service Unit). You will need a CSU between your 3G Gateway and the PRI line from your network provider. LAN cable To use the 3G Gateway on IP, connect a LAN cable from the ‘LAN 1’ connector on the 3G Gateway to your network. The LAN 2, 3 and 4’ connector is not used and
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TANDBERG 3G Gateway User Manual 2.3 3G Gateway Configuration The 3G Gateway requires some basic configurations before it can be used. It will be necessary to find the IP-address and to create the dial-in and dial-out services program the ISDN-PRI Line numbers. It is possible to use the front panel LCD display or the serial RS232 cable. Using the RS232 cable follow the instructions below: 1. Connect the RS232 cable between the 3G Gateway and a PC and then switch on the 3G Gateway.
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TANDBERG 3G Gateway User Manual 6. Press [ENTER] again to get a cursor. 7. Use up down keys to navigate between the different digits. 8. After selecting a digit use the [ENTER] key in combination with the [UP/DOWN] key to change the digit value. 9. When finished editing use [ESC] key to go to the confirm change menu. 10. Use the [UP/DOWN] key to select yes or no and [ENTER] to confirm. 11. Use [ESC] key to navigate back to the main menu. Note that DHCP assigned IP-addresses are suppo
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TANDBERG 3G Gateway User Manual • Reboot the 3G Gateway. • Connect to the 3G Gateway via the serial interface once it has restarted. • Login with User Name pwrec. No password is required. • One will be prompted for a new password. The pwrec account is only active for one minute following a restart. Beyond that time the system will have to be restarted again to change the password. 17
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TANDBERG 3G Gateway User Manual 3 Using the 3G Gateway 3.1 Call Overview The System Status windows of the Gateway can be accessed via the default URL: http://3G_Gateway_IP_Address/. The ‘Overview’ window presents information about all calls routed through the 3G Gateway, i.e. inbound and outbound numbers, duration of the call and call status, like ringing (alerting), connecting and connected. GW Calls Shows all active calls through the 3G Gateway. [Idle] No call is act
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TANDBERG 3G Gateway User Manual Source shows the Status of the incoming call to the 3G Gateway, the number and which network the incoming call is using. Destination shows the Status of the outgoing call from the 3G Gateway, the number and which network the outgoing call is using. Idle No active call, call has been disconnected. Alerting Call is being connected, i.e. ringing state. Connected Call is connected. Number ISDN or IP number. IP/H.323 Call connected is using t
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TANDBERG 3G Gateway User Manual 3.2 Dial from UMTS The 3G Gateway supports three different UMTS Dial In services: - “DiD” Direct Inward dialing from a 3G handset. - “IVR” Dialing terminals from a 3G handset via a selection menu. - “Phonebook” Selecting an entry from a gateway phone book. Any of these services can be enabled or disabled, but at least one must be enabled for incoming call routing to take place. In order to enable parallel incoming calls, a PRI number range mus