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SVx41HDI Series Server Remote Control: Instruction Guide Table of Contents INTRODUCTION 1 FEATURES 1 BEFORE YOU BEGIN 1 Required Cables and Hardware 1 INSTALLING THE SERVER REMOTE CONTROL 2 Disabling Mouse Acceleration on the Managed Computers 3 NETWORK CONFIGURATION METHODS EXPLAINED 3 Web Configuration Using DHCP 4 Terminal Configuration Using a Serial Cable 4 CONFIGURING THE KVM FOR YOUR NETWORK 6 Using the Web Interface 6 Using the Terminal Interface via Serial Port 12 ACCESSING THE VNC INTE
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SVx41HDI Series Server Remote Control: Instruction Guide ACCESSING KVM FEATURES 22 Cascade Configuration 22 OSD Operations 23 Hot Key Commands 27 Changing Your Configuration 28 TROUBLESHOOTING 29 SPECIFICATIONS 31 SUPPORTED PROTOCOLS 32 SUPPORT AND WARRANTY INFORMATION 33 REGULATORY COMPLIANCE STATEMENTS 33 APPENDIX A: ABOUT SECURITY CERTIFICATE WARNINGS 34 APPENDIX B: USING THE ADVANCED VIDEO TUNING FEATURE 35 APPENDIX C: GETTING PEAK PERFORMANCE 37 APPENDIX D: THE IPMI UPGRADE OPTION 38 APPEND
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SVx41HDI Series Server Remote Control: Instruction Guide Introduction Thank you for purchasing a StarTech.com SVx41HDI series Server Remote Control with integrated KVM. Using the Internet or your TCP/IP enabled network, you can now remotely monitor and control critical PC servers and workstations using an industry-standard Web browser or VNC client. Features • Supports industry-standard networking and management protocols such as TCP/IP and SNMP • Offers secure management options including SSL
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SVx41HDI Series Server Remote Control: Instruction Guide Installing the Server Remote Control DC 12V Serial VGA Out Managed Computer Input (Non-Cascadable) (Power) LAN Keybd/Mouse Managed Computer Input (Cascadable) NOTE: The instructions here and elsewhere in the manual refer to port designations of the SV1641HDI, the 16-port version of the Server Remote Control. For other versions, note the following: SV841HDI: Ports PC A~H = Ports PC A~D and Ports
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SVx41HDI Series Server Remote Control: Instruction Guide 8. Power on the Server Remote Control by connecting the AC adapter to a suitable power source and connecting the opposite end to the DC 12V port on the rear panel of the unit. 9. Power on each of the managed computers, observing normal startup procedures. NOTE: You can choose to mix managed computers connected via PS/2 and USB connections as necessary with no impact on features or functionality. NOTE: Steps 5 and 6 are necessary only if yo
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SVx41HDI Series Server Remote Control: Instruction Guide Web Configuration Using DHCP This method requires that your network implement DHCP (Dynamic Host Configuration Protocol), usually on a server or network access device such as a router that dynamically allows devices to join the network without pre-configuration. It also assumes that you will have easy access to your network’s DHCP log, since you will need to know the IP address of the unit to complete the configuration over your Web brows
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SVx41HDI Series Server Remote Control: Instruction Guide Remote Control, you can use any typical communication software package (UNIX: tip, cu, kermit, minicom; Windows: HyperTerminal, kermit). Using the DB9 female-to-female null-modem serial cable (provided) connect one end of the cable to the SERIAL port on the rear panel of the SVx41HDI. Connect the opposite end to the serial port on the computer you are using to configure the unit. Configure the terminal software with “8N1” settings: Conne
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SVx41HDI Series Server Remote Control: Instruction Guide Configuring the KVM for Your Network NOTE: As firmware for this product evolves, some of the menu options may change and therefore these screenshots and instructions may differ slightly from the options displayed on your screen. Using the Web Interface The Web interface is the most intuitive way to configure the Server Remote Control. It also offers a Java-based VNC client that you can use to control the managed computers from a remote lo
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SVx41HDI Series Server Remote Control: Instruction Guide Network Configuration (IP address. netmask, gateway) Dynamic Host Configuration Protocol (DHCP) Automatic network configuration using DHCP is: Enabled/Disabled. This feature applies to the LAN port on the rear panel, and is enabled by default. When enabled, the unit will automatically configure itself with an IP address when a DHCP server is present. When disabled, the LAN port will use the values assigned to it on the IP Addresses and Ro
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SVx41HDI Series Server Remote Control: Instruction Guide console. Selecting Delete permanently removes the user from the system. If you enter values for a user that does not already exist under Edit User Details, the system will create that user for you when you click Record changes. If the user already exists, you will change the password for that user. Change system identification Provides details about this unit that will be available to DHCP servers, SNMP agents, and VNC clients. While t
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SVx41HDI Series Server Remote Control: Instruction Guide Takes you to the Ports menu (see below). Debug network setup values and routing. Takes you to the Status menu (see below). SNMP agent setup and configuration. This menu allows you to configure the unit so it can be recognized and managed using industry-standard Simple Network Management Protocol software. RADIUS authentication setup. The RADIUS server requires the IP address, the UDP port number (1812 - default or 1645) and the shared secr
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SVx41HDI Series Server Remote Control: Instruction Guide number of additional accessories that enhance the flexibility of this product, called R-Port Devices. This screen allows you to view and manage these devices. For more information on accessories available for the Server Remote Control see Appendix F, contact your local dealer or visit www.startech.com for more information. Set date and time. Allows you to set the unit to local or Universal Coordinated Time (GMT). Firmware and flash memor
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SVx41HDI Series Server Remote Control: Instruction Guide • The unit will sometimes reboot as part of the upgrade procedure, depending on which system component is upgraded. You will have to reconnect and re- login in those cases. • Wait at least two minutes after pressing Start. Do not assume the upload did not work. There is no status indicator bar to show the progress of the upload. The upload could simply be slow. • Each file that is distributed upgrades a different component of the system.
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SVx41HDI Series Server Remote Control: Instruction Guide Help! Menu Provides a FAQ (Frequently Asked Questions) listing to assist you with the features and operation of the Server Remote Control. Copyright Menu Provides the Terms of Use and other information related to the firmware and software on the unit. Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator. Logout Securely logs you out from your Web session on the Server Remote Control. Us
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SVx41HDI Series Server Remote Control: Instruction Guide ----------------------------------- Server Remote Control Network Setup ----------------------------------- NOTE: This interface is used to set network parameters and perform certain recovery procedures, but the majority of setup and configuration can only be done using the web interface. Primary Ethernet Port (LAN) (00:0e:c5:00:09:94) D.H.C.P.: Disabled IP Address: 172.19.2.21 Netmask: 255.255.0.0 Gateway: 172.19.1.7
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SVx41HDI Series Server Remote Control: Instruction Guide interface and click on the thumbnail of the desktop on the Home menu, or follow one of the two links on that page: Java VNC with no encryption (faster). Java VNC with SSL encryption (more secure). You may need to upgrade your Java support in your browser; however, most modern browsers come with a version of Java that is compatible with this application. The Java VNC client makes a connection back to unit over port 5900 (by default) or 1590
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SVx41HDI Series Server Remote Control: Instruction Guide SSH Tunnel (with Native VNC client) If you are using openssh, here is the appropriate Unix command to use, based on the default settings on a machine at 10.0.0.34: ssh -f -l admin -L 15900:127.0.0.1:5900 10.0.0.34 sleep 60 vncviewer -bgr233 127.0.0.1::15900 Notes: • A copy of these commands, with appropriate values filled in for your current system setting, is provided in the on-line help page. This allows you to “cut-and-paste” the requir
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SVx41HDI Series Server Remote Control: Instruction Guide Welcome Window When you initially connect to the system, a window similar to this one will be shown. This tells you which system you are controlling, what encryption algorithm was used and what key strength is currently in effect. Click anywhere inside the window to clear it, or wait ten seconds. Bribar Feature Along the bottom of the VNC screen is a dark blue bar with various buttons. We call this feature “the Bribar”. Its purpose is to s
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SVx41HDI Series Server Remote Control: Instruction Guide KVM: Sends the KVM “hotkey” sequence. This function is equivalent to pressing the left control key on the keyboard three times to access the KVM on-screen display. Menu: Shows the main menu. Video: Shows the video-tuning menu where the picture quality can be adjusted. Keys: Shows the VirtKeys menu, which allows you to simulate pressing special keys such as the Windows key or complex multi-key sequences. PS/2: This area will show either PS/
